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Senior HR Manager

  • Applications are considered on a rolling basis
  • Charlotte
  • Hybrid
  • Applications are considered on a rolling basis
  • Charlotte
  • Hybrid

Are you seeking a dynamic, strategic role that bridges local and global HR responsibilities? Imagine making a tangible impact on our company's growth and fostering Best-in-Class HR operations. Picture yourself in an unparalleled, supportive workplace where every individual's success is treasured.

If this resonates with you, consider becoming our new Senior HR Manager — serving as a Regional HR Advisor and Global HR Business Partner.

As a Regional HR Advisor , you'll serve as a trusted partner to senior leaders in North America, leading the Country Focus Group and spearheading seamless implementation of HR strategies aligned with business objectives and growth ambitions. Collaborating with our North American teams, primarily based in remote settings with offices in Chicago and the Charlotte Metro area, you'll play a pivotal role in driving employee engagement and HR initiatives in conjunction with the Country Focus Group. Basware has employees in multiple states throughout America, with our headquarters location in the greater Charlotte Metro area.

Additionally, you'll serve as the HR Business Partner for our global Marketing Function, collaborating closely with senior stakeholders, including the CMO and their leadership team. This role offers firsthand insights into leveraging people & culture activities for business success, working across North America and Europe with concentrated early morning hours due to our global footprint. In your role, you will be part of the global HR team as well as an active member in the Marketing Leadership Team reporting to the Director, Human Resources.

You'll Thrive in This Role If You:

  • Excel in both strategic planning and operational execution, adept at handling both the big picture and the details, and enjoying the strategic and operational part of the role
  • Possess pragmatic and systematic approaches to work, navigating a globally distributed agile organization effectively

Key Responsibilities Include:

  • Managing employee relations, fostering a conducive workplace culture to enhance employee engagement, addressing grievances and disciplinary actions while ensuring legal compliance
  • Engaging stakeholders to drive cross-functional business objectives
  • Facilitating global HR processes such as employee engagement surveys and recognition initiatives
  • Supporting managers in implementing HR initiatives and coaching on organizational change and transformation
  • Overseeing the full employee lifecycle including ensuring a smooth onboarding process for new hires
  • Proactively proposing enhancements to HR processes to improve team and organizational effectiveness
  • Participating in the recruitment process including conducting interviews

As Our Business HR Partner to the CMO, You'll Be Responsible for:

  • Resource and organization planning
  • Talent acquisition through our in-house recruitment team
  • Career framework facilitation for Marketing
  • Function salary cost management and forecasting
  • Execution of annual people processes
  • Employee engagement initiatives
  • Strategic competence development
  • Compensation and reward planning and management

Work with great people

Hanna Ikonen
Director, Customer Success
"I feel that I can make a difference, drive improvements & take controlled risks, and all this is supported by the company."
Kevin Kamau
Senior Product Manager
"Basware is a global company that values people as a crucial driver for success."
Trang Pham
Senior Specialist, Communications
"I know I can make an impact in hundreds of different ways. Basware is really unique to me – we have the best people and we are the leader in our industry."
Mika Peurala
Solution Architect
"Absolutely the best colleagues and line managers in the world!"
Jaakko Jutila
VP, Customer Support
"At Basware you have the freedom to identify and start different development activities across the organization without getting approvals from above."
Namrata Checker
Team Lead, Campaign Marketing
"What I love most about my job is the people that I work with, the freedom of putting forward my ideas, thoughts and feedback but also the freedom of creating the way of working that works best for me."
Siddhartha Bhatia
Senior Cloud Developer
"I am honored to have worked with the leaders of tomorrow. The organization is absolutely people centric with its prime focus always on employee engagement, loyalty and satisfaction."

Skills & Requirements

The ideal candidate will possess:

  • Experience in HR or related consulting roles, including organizational design and change, resource planning, job design, performance management, compensation, benefits, payroll management, and redundancy advisory
  • Strong project and change management skills
  • Ability to understand the big picture and translate it into operational goals and tasks
  • Effective communication and relationship-building skills, and ability to build strong relationships with the global HR community, key stakeholders and Business Leaders
  • Structured and organized ways of working, with a proactive approach
  • Passion for continuous improvement and innovation
  • Interest in leveraging technology for optimizing work processes
  • Analytical and numerical skills, with attention to detail
  • Experience in global, fast-paced environments
  • HR Degrees and Professional Certifications (PHR, SPHR, SHRM-CP) are a plus

What We Offer:

  • Opportunity to join a Great Place To Work certified company with an award winning culture
  • Open, inclusive culture promoting equal opportunities and diversity
  • Employee well-being initiatives fostering work-life balance
  • Extensive learning and development opportunities for professional growth

Basware offers excellent benefits including company-paid medical, dental, vision, life insurance, HSA account, matching 401(k), AD&D, Short and Long-term disability, flextime and many others!

Ready to embark on this exciting journey with us? Apply now and be part of our team of success!

Great Place to Work

  • We Drive Customer Value

  • We Take Ownership

  • We Are Bold

About the company

Basware is how finance leaders in global enterprises can finally automate their complex, labor-intensive invoice processes and stay compliant with regulatory change. Our Accounts Payable (AP) automation and invoicing platform helps companies achieve a new level of efficiency – in a matter of months – while reducing errors and risks. We bring a unique combination of true automation, complete coverage, and deeper expertise to make it all just happen for our customers. That’s why the world’s most efficient AP departments at 700+ global customers rely on Basware to handle over 170 million invoices per year.

Joining Basware means you’ll join a team filled with innovators, passionate about their work and enthusiastic about the industry we’ve pioneered. You’ll work alongside highly motivated, capable, and friendly individuals who collaborate to deliver world-class solutions and services. A critical part of our culture is the high amount of trust we put into our employees—we want everyone to make a difference, so we offer flexibility in how you work, giving you the freedom and support to deliver your best results. We truly live our values where:

We Drive Customer Value , We Take Ownership and We Are Bold in everything we do, to make it all just happen for our customers.


2020Recognized market leader with global operations, 20+ offices worldwide.

2019Gartner Magic Quadrant Leader for Procure-to-Pay Suites for fourth time

2014-2019Several industry recognitions and product launches

2012-2016Several acquisitions in the fields of e-invoicing, e-procurement and purchase-to-pay solutions

2012Launch of cloud-based B2B platform for transaction collaboration on Basware's Network

2006-2009Several acquisitions in the fields of invoice automation, data capture expertise and payment software

2005Launch of fully integrated Purchase-to-Pay solution suite

2000Basware listed on Helsinki Nasdaq, launch of purchase management software & e-invoicing service

1992Launch of first financial management software

1985Basware founded in Finland

Monique Serné | Contact Person

I'm interested
Basware

Charlotte | Hybrid
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