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Business Development Manager, Northeast USA

For 130 years, we’ve been committed to continuously improving what we do for our guests and the people we work with. As Business Development Manager, Eastern USA you will be responsible for sharing our passion for exploration and growing our sales.

HX Hurtigruten Expedition Americas is looking for a Business Development Manager (BDM) Eastern USA responsible for maximizing the sales potential within a designated territory, by cultivating strong relationships with existing partners, identifying new partner prospects and driving brand awareness for HX Expeditions. By effectively representing our brand to the travel industry and the public, BDMs strive for successful execution of their sales plan and achievement of revenue targets. The ideal candidate will already have experience working in an account management capacity within the travel industry. This role travels frequently within respected territory.

Skills & Requirements

We are looking for a business development manager who has the exceptional ability to:

• Identify and set annual sales targets with key accounts; work with the territory Sales Director on marketing plans/co-op spend to help achieve sales targets and seek every opportunity to maximize ROI against spend.

• Build and nurture territory accounts and uncover new business development opportunities to meet profitability targets.

• Provide ongoing opportunity status updates and an accurate forecast to management and capture relevant information in Salesforce.

• Be a brand ambassador for both Hurtigruten Expeditions; educate partners through webinars and in-person agency trainings, represent our brands at consumer events, national tradeshows, product launches and FAM trips.

• Actively seek group business; coordinate with and provide relevant assistance to the Groups Team throughout the process.

• Stay abreast of competitor activities and general trends within the industry. Provide feedback to relevant team members.

• Manage a travel and expense budget; ensure that the potential for ROI is taken into consideration.

Qualifications:

  • Bachelor’s Degree or equivalent combination of education and experience
  • 3-5 years sales and customer service experience in the travel industry required; preferably in an account management role.
  • Proficient in Salesforce, Zoom and Microsoft Office applications including PowerPoint, Excel, Word, Outlook, Teams
  • Able to confidently inspire through presentations to consumers and our partners, engage as a credible trainer, and able to deliver on our brands unique selling propositions (USPs)
  • Able to work flexible hours, including some evenings and weekends.
  • Excellent oral and written English required.
  • Passionate about exploring our beautiful world sustainably, a lover of the outdoors and willingness to learn and (quite literally) expand your horizons.
  • Must have a valid passport and be able to travel within Canada/US, and internationally as required.
  • This position requires a lot of travel.
  • Employee must reside in New York City, New Jersey, Boston or Chicago

Collaboration:

  • General Manager VP of Americas, territory Senior Sales Director and Inside Sales to ensure alignment on sales strategies and OKR’s.
  • Work closely with sales operations support to uncover territory opportunities through data and analytics.
  • Partner with Groups Specialist on groups details and coordination
  • Works closely with Customer Service Representatives to ensure customer satisfaction and problem resolution.

Benefits:

Salary for this position is $90K USD plus Sales Incentive Plan. Hurtigruten provides an excellent benefits package which includes competitive compensation, employer paid Medical, Vision, Dental, EAP, Retirement with 4% match, 11 paid Holidays, Vacation 3 weeks, 9 personal days, familiarization trips, excellent employee discounts, and more!

Great Place to Work

  • Passionate Explorers - We are proud of our history and are driven to create more.

    Passionate Explorers - We are proud of our history and are driven to create more.

  • ‘Can-Do’ Mindset - We jump-in and proactively contribute to the greater good.

    ‘Can-Do’ Mindset - We jump-in and proactively contribute to the greater good.

  • Supportive and Collaborative Teams - We are curious and generous with our knowledge. We Trust.

    Supportive and Collaborative Teams - We are curious and generous with our knowledge. We Trust.

  • Genuine Interactions - We want all people to be their true selves.

    Genuine Interactions - We want all people to be their true selves.

  • Humble Leadership - We have a short distance between leaders and teams.

    Humble Leadership - We have a short distance between leaders and teams.

About the company

Since 1896, HX have championed sustainability in the expedition cruise sector. From launching the world’s first battery-hybrid expedition cruise ships to banishing heavy fuel oil and single use plastics from our fleet. We are at the forefront of driving sustainable practices in expedition cruises that prioritise greener travel.

For nearly 130 years we have been committed to continuously improving what we do for our guests but also for the people we work with.

We are a group of explorers who want to seek out the very best journeys for our guests but also for ourselves. We take our guests on big life-changing adventures, from the stunning wilderness of the Arctic to the incredible creatures on the Galápagos Islands all on our purpose-built expedition ships. Our HX fleet explore hundreds of destinations in over 30 countries across 5 continents.

Our ambition is strong and lofty – we want to become the number one sustainable expedition brand in the world. But we recognise we need passionate explorers, with can-do mindsets, humble leadership skills which bring people together for genuine interactions in a supportive and collaborative way.

As a newly branded company built on a 130-years heritage, HX is at an exciting new chapter and as we embark on this new journey, we believe your skills and passion could thrive. We are looking for talented explorers who want to join us on our exciting expedition to growth and success. This could include travelling and working in amazing HX hubs both on sea and land. From our impressive new Headquarters in London to our state-of-the-art Customer Service Centre just opened in Prague as well as various offices across Europe, the US and APAC.

One thing you’ll find whether on sea or land is a group of people, all connected with the same mindset and purpose - we want to explore more, champion sustainability and become the world’s very best expedition cruise operator.

Tasnim Lykken | Contact Person

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HX Expeditions

United States | Remote
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