Oh oh! Awesome! {$ msg.text $} ({$ msg.count $})

Senior Claims Executive

We have a vacancy in our Claims team in Imabari for a Senior Claims Executive.

Providing claims service is central to what we do, and the Claims team in Japan handles all types of claims related to P&I risks, including people, pollution and cargo.

To support our growing portfolio in Japan, we are looking for a Senior Claims Executive to strengthen our team handling claims for our members and clients in Japan.

As a Senior Claims Executive, you will have a high degree of autonomy and will work closely with our customers, together with a very competent claims team both in Japan and globally. The successful candidate will work primarily with our clients based in the Imabari region and will be expected to handle a busy case load whilst also creating and developing excellent client relationships and actively contributing to marketing activities.

You will also be expected to handle high exposure and complex cases, manage cover issues and contribute to training, knowledge sharing and the development of products and services.

Who are you :

  • You have experience with handling P&I claims or other relevant experience in the shipping industry.
  • Excellent interpersonal and communication skills.
  • Ability to build and maintain strong working relationships with colleagues and clients.
  • Ability to perform in and contribute to a team-oriented environment, both in Japan and globally.
  • Ability to analyse, structure and organize tasks and work independently.
  • Solution and result-oriented mindset.
  • Highly motivated to learn as well as share knowledge.
  • Excellent written and spoken English.
  • Fluency in Japanese along with an understanding of Japanese business culture will be an advantage.
  • The roles are based in our Imabari office so commitment to the area is needed, however travel in Japan, and overseas, including to our head office in Norway will be part of the roles.

When working with us you will get:

  • Work in an international organisation, which is the leader in its field, with a growing presence in Asia and a strong focus on continuing our positive development in Japan.
  • A role working closely with a team of experienced and highly engaged colleagues based in Japan and Gard’s other global offices.
  • A global and diverse organisation with a strong focus on people.
  • Opportunities to build your career and develop yourself in a market leading marine and energy insurer with a wide range of insurance services, products and markets.
  • 7 days leisure leave in addition to up to 22 days paid leave each year.
  • Flexible working hours and option to work from home if needed.
  • A competitive salary package plus a collective bonus scheme.

シニア・クレームエグゼクティブ

今治のクレームチームのシニア・クレームエグゼクティブを募集しています。

クレームサービスの提供は我々の中核業務であり、日本のクレームチームは人身、貨物、対物や油濁等あらゆるタイプのP&Iクレームを担当しています。

日本での成長するポートフォリオを支えるために、日本の顧客へのクレームハンドリングのチーム強化として、シニア・クレームエグゼクティブを必要としています。

シニア・クレームエグゼクティブについては、

高い裁量権を有し、日本及び世界中の有能なクレームチームと共に、主に今治地域を拠点とする顧客を担当します。また、顧客とより良い関係を築き、マーケティング業務にも貢献して頂きます。

また、より高額であったり複雑であったりするケースのハンドルや保険カバーについての問題の取り扱い、研修の実施や知識の共有、保険商品やサービスの発展にも貢献して頂きます。

人材について

  • P&I損害調査業務や海運業界に関連した業務の経験があること
  • 良好な対人関係及びコミュニケーションスキルがあること
  • 同僚や顧客と強固な業務関係を築き維持する能力
  • 日本とグローバルの双方のチームへの適応能力
  • 自主的に業務を分析し、取り組む能力
  • 問題解決の発想があること
  • 勤勉かつ知識共有に意欲的であること
  • 英語による高い読み書き・会話能力
  • 日本語が流暢で日本のビジネス文化に精通していれば、更に望ましい
  • 職務は今治事務所をベースとするが、国内や本社所在地であるノルウェーへの出張も業務の一部となる

職務について

  • 業界のリーダーであり、アジアで存在価値を高め、日本における継続的なプラス成長に強く焦点を合わせている国際的企業での勤務
  • 日本及びGardの他の海外事務所の経験豊富で熱意ある同僚との仕事
  • 人を重視した多様性に富んだ組織
  • 業界をリードする海上及びエネルギー保険でのキャリア構築と自己啓発の機会あり
  • 年間22日の有給休暇に加え、7日間の余暇休暇
  • フレキシブル勤務時間と在宅勤務のオプションあり
  • 高い給与体系かつグループ全体の成績に連動した賞与制度

Work with great people

Nick
Team Leader, Claims Handling | Location: Bergen
"The potential for personal development is excellent"
Marie
Vice President, Defence Global | Location: London
"I have an amazingly varied role. Gard is a forward looking company"
Rachel
Underwriter | Location: Hong Kong
"In Gard you continue to learn, everyday"
Vivek
Senior System Engineer| Location: Arendal
"We are diverse, but tightly connected"
Rahul
Senior Developer
"In Gard I feel empowered to do what I wish to do. Gard is with cutting edge technology very significant with the fastest ever digitization the world is through now."
Øysten
Developer
"Being a developer means enjoy freedom to explore cutting-edge technologies like AI, influencing tooling and languages."
Nina
Developer
"I really appreciate that Gard offers the opportunity for continuous learning and development."
Terje
Developer
"In Gard, we have a varied mix of developers which makes software development both fun and innovative."
Jarle
Senior Solution Architect
"Having access to top notch tools in providing solutions."
Paulius
Solution Architect
"I cherish working here for the learning, camaraderie, and shared belief in our mission."
Natalie Alsaker Bergsvik
Trainee 2023/2024
"The trainee program at Gard has been an eye-opener. Despite having no prior knowledge of the maritime industry, I have discovered a newfound passion for the field."
Espen Homdrom
Trainee 2023/2024
"Being a trainee in Gard has given me the opportunity to learn about the organisation, its people and the wide range of career opportunities available, before joining one of the exciting teams."

Great Place to Work

  • Friendly atmosphere

  • Career opportunities within a global market lead

  • Work life balance

  • An environment that encourages ideas

  • Colleagues who believe in knowledge sharing

  • A work environment with deep competencies

  • High employee engagement - A great place to work

About the company

For more than 100 years, Gard, one of the world’s leading marine insurers, has been helping the marine industries to look after their people, protect the environment, and safeguard their assets and income. Having expanded from our origins in southern Norway to a network of 13 offices around the world, we have witnessed the impact the sea can have and we have grown with the shipping industry. We opened our office in Japan more than 30 years ago and we have built strong presence in this market.

Despite our breadth and depth of experience and expertise, we try to learn something new every day to prepare our Members and clients for their next journey, and to find and deliver the right solutions as the world changes. So, whenever the unexpected arises it is good to know that someone is ready, willing and able to assist - someone with expertise that has been developed and refined for more than a century.

To enable us to do this, we take great care in choosing, training and supporting our employees. The way we see it, our people are the difference between providing good and great service to our members and clients, and the key for success over the next century.

会社概要

世界をリードする海上保険会社の一社であるGardは、100年以上の間、海運業界がその人材をケアし、環境を保護し、資産や収入を保護することを支援してきました。南ノルウェーを本拠地として世界中13拠点のネットワークを拡張。するとともに、私達は海洋がもたらしうる影響を目の当たりにしながら、海運業界と共に成長してきました。日本においても30年以上前に事務所を開設し強固な存在を築いてきました。

幅広く豊かな経験と専門知識を有しながらも、顧客が次の航海に備えられるよう我々も日々何かを学び続けるよう研鑽し、世界の変化に対応していくための適切な解決策を提供しております。予期せぬ事態が発生した際に、一世紀以上にわたり発展させてきた専門知識のある我々のスタッフがアシストできる体制を取っています。

それを実現するために、私達は従業員の採用、研修、サポートに最大の配慮を払っています。思うに、我々の人材こそが、顧客へより良いサービスを提供するための要素であり、次世代へと続く成功の要となっています。


1907Assuranceforeningen Gard established on 9 October

1939Insures 40 per cent of the Norwegian tanker fleet

1958Starts to insure vessels outside Norway

1973Moves into the offshore energy sector

1983Sets up an office in London

2000Insures more than 5,000 vessels

2004Sole ownership of Gard Marine & Energy

20072007Celebrates its centenary with nine offices and 300 employees

2015Insured tonnage is in excess of 260 million gross tonnes

Masamichi Yokoyama | Contact Person

I'm interested