Technical Engineer - Shelton, CT
- Shelton
- On-site
Join a team where curiosity meets impact
Sectra is looking for Technical Engineers who are passionate about technology, enjoy solving complex problems, and want to support systems that directly improve patient care. Our enterprise imaging solutions are used by hospitals and health systems across the United States, supporting critical clinical workflows every day.
In this role, you will receive structured onboarding and technical training before joining a customer portfolio team, where you will help keep real-world healthcare environments stable, secure, and high performing. You will work alongside experienced engineers and internal teams as you build your technical foundation and grow your impact.
If you enjoy troubleshooting, collaborating with others, and learning how systems work behind the scenes, this is the right place for you.
What you will do
- Support customer environments by troubleshooting technical issues related to enterprise imaging systems
- Investigate system behavior by analyzing logs and identifying patterns that require longer-term solutions
- Collaborate with internal engineering and project teams to coordinate fixes and system improvements
- Support new customer implementations by assisting with system configuration and basic integration work
- Work closely with hospital IT teams and clinical users to understand workflows and technical requirements
- Build long-term relationships with customers and serve as a reliable technical contact for your assigned portfolio
- Participate in an after-hours support rotation once fully trained
Work with great people
Skills & Requirements
Who you are
- You have up to 5 years of experience in technical support, systems administration, engineering, or a related IT role
- You bring strong analytical skills and a methodical approach to troubleshooting
- You have a solid understanding of networking fundamentals and Windows and/or Linux environments
- You are comfortable working directly with customers and explaining technical concepts in a clear and approachable way
- You are curious, motivated, and eager to learn new systems and workflows
- You are able to work in the Shelton, Connecticut office a minimum of three days per week
- Experience with healthcare IT, DICOM, HL7, SQL, or virtualization is helpful but not required
Why Sectra
- Contribute to technology that supports critical areas of healthcare and patient care
- Join a collaborative, global organization with a strong learning and mentorship culture
- Receive structured onboarding and training to support your technical growth
- Grow into future roles such as integration engineering, cloud engineering, project engineering, or advanced customer support
Compensation and benefits
- Salary range: $70,000–$105,000, based on experience and qualifications
- Comprehensive medical, dental, and vision coverage
- Generous paid time off and paid parental leave
- Retirement plan with company match
- Supportive environment with ongoing learning and development
Equal Opportunity Employer
Sectra is proud to be an equal opportunity employer and is committed to creating an inclusive workplace for all employees and applicants.
Great Place to Work
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Making a difference
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Great colleagues
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Personal development
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Innovation & technology
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Global environment
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Working close to customers
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Göra skillnad
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Personlig utveckling
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Global miljö
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Grymma kollegor
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Innovation och teknologi
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Kundfokus
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Gør en forskel
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Personlig udvikling
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Globalt miljø
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Fantastiske kollegaer
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Innovation & Teknologi
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Arbejde tæt på kunderne
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Je maakt écht verschil
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Persoonlijke ontwikkeling
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Duurzaamheid
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Leuke collega’s
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Innovatie & Technologie
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Werk samen met medische professionals
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Gjøre en forskjell
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Personlig utvikling
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Globalt miljø
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Fantastiske kollegaer
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Innovasjon og teknologi
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Arbeide nær kunder
About the company
Sectra develops and sells cutting-edge solutions for medical IT and cybersecurity. We help hospitals and those who are training future healthcare personnel to improve their efficiency so that patients can receive better care. We also support and help defense, authorities, and critical social functions to secure their communication against eavesdropping and protect their systems against unauthorized access. This is how we create conditions for a healthier and safer society.
One thing that identifies us at Sectra is our customer obsession— our ability and willingness to understand, create value for and stand up for our customers. This shared priority is at the core of our culture. Our customers describe this as having the knowledge to meet expectations, the passion to exceed them. As we hire for attitude and ability - train for skill, we happily expand your knowledge, if you bring the passion and willingness to learn.
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