Customer Project Manager

Danderyd
Hybrid

Danderyd
Hybrid

Job Description

Hantverksdata is built for those who are building the country. We offer our customers market-leading cloud-based business systems for the construction and service industries. Strong technical solutions, combined with world-class customer service, allow us to continue offering the very best experience for our customers after 50 years. Today, Hantverksdata consists of over 100 driven and dedicated colleagues working in various roles but with a common goal. We utilize our broad knowledge to create a positive environment where we can learn from each other to reach new heights together! Hantverksdata is part of the HVD Group, represented in multiple countries with over 500 employees.

Role Scope:

As a Customer Project Manager at Hantverksdata, you will be responsible for implementation of new clients across all stages; from discovery to acceptance and through to closure. You ensure that we deliver and execute the projects on time, with the expected quality and within budget. You will manage parallel projects simultaneously and work closely with all stakeholders in the chain; our internal cross-functional teams, our partners and of course our customers.

What you will do:

Drive complex, high priority implementation projects by coordinating and leading cross functional teams, customers, and partners.
Provide clear and concise project management deliverables and communications, ensuring that the customer experience is optimal and continuously improved.
Ensure that Project Management standards are used when driving projects, while adhering to the project management methodology and supporting use of the common framework.
Build competence in the Entré product, actively developing and proactively sharing knowledge within the team.

Skills & Requirements:

Engaging, customer-focused consultant who takes pride in ensuring customer satisfaction.
Proven track record in successfully managing projects with multiple workstreams and diverse stakeholders.
Minimum 2 years of hands-on ERP system experience: We are specifically seeking candidates with a minimum of 2 years of practical experience in managing orders, projects, services, and administrative functions within accounting and payroll modules.
Outstanding project management skills, adept at managing scope, mitigating risks, controlling changes, and ensuring transparent communication with customers.
Well-versed in documenting processes and addressing customer concerns with a keen understanding of their needs.
Fluent in both spoken and written Swedish & English, facilitating effective communication and seamless interactions with clients.
But most importantly, we want someone who is organized, proactive and customer-centric!

At Hantverksdata, we value your growth. We offer stable employment, encourage personal development and provide competetive benefits. You'll enjoy a flexible work environment and have the freedom to plan your own projects. Join our friendly team with a supportive culture that values trust and belonging.

If you share our excitement and vision but worry that your experience doesn't match all of the listed qualifications, please apply anyway! You could be the ideal candidate for this role or another in our ever-expanding organisation.

We look forward to seeing you soon!

Work with great people

Christoffer Sevaldsen

Head Of Marketing

"The Ordrestyring culture is and always has been people-centric. Having the right people for the right tasks and providing great tools and conditions to maintain the inclusive and inspirational spirit."

Nani Iselin Luna Larsen

Partner Account Manager

"The best thing about working at Ordrestyring is the people here, they make it all worthwhile, and the company itself really cares about its employees, and we thrive here."

Mikkel Leffers Svendstrup

CRO

"Our company is known for its proactive culture, where individuals are encouraged to take ownership of their ideas and actions. It's a place where people who enjoy making a positive impact can thrive."

Nina Eltons

Supporter

"Ordrestyring has so many dedicated and engaging colleagues. We all work hard and we have a lot of respect for each other. Our customers might be our first priority, but employees are a close second."

Sebastian Andersen

Team Salg

"I et miljø som er fremoverlent og fremtidsrettet i et høyt og spennende tempo, med banebrytende løsninger til disposisjon ligger alt til rette for en aktiv og morsom hverdag."

Ane Borgå

Team Marked

"Håndverksdata er en bedrift i vekst og de som jobber her er vant til å snu seg fort for å løse uventede oppgaver. Dette gjør at Håndverksdata er en spennende bedrift å jobbe i."

Rita Andorsen

Team Support

"Jeg stortrives med å jobbe her, har herlige kollegaer som gjør arbeidsdagen interessant og lærerik, og ser for meg at her kommer jeg til å være i mange år fremover"