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Product Development Manager

Who we are

We are a Nordic team of 7 persons who belong to Financial Management. We have team members in Lysaker, Stavanger, Copenhagen, and Stockholm. The Deposits team is responsible for managing an +85 BN NOK portfolio, which provides the Bank with its largest source of funding. Deposits funding is expected to grow in significance as the Bank’s dominant source of funding. We currently have Deposits in Norway, Sweden and Denmark.

The Deposits function is responsible for all aspects of the Deposits business. These areas encompass a wide range of deliveries, including product development, volume growth and cost management, customer experience, partnering on Marketing/CRM campaigns and ensuring compliance with new regulations.

Success for us, is to deliver great customer experience and attractive funding for the bank. The Customer experience should be frictionless, seamless and reliable 24/7.

About the role:

The role of Product Development Manager plays a central role on the team, with the responsibility to drive new initiatives that will create long-term value and growth for Deposits. These initiatives include both new products and services, as well as finding opportunities to optimize our existing platform. As the Bank operates in 3 different Deposits markets, ensuring simplification and harmonization of our products and services across countries is key to achieving efficiency and providing the best offerings to our customers.

The role will require partnering with internal teams, external partners and providers, as well as within the Deposits team itself. The Product Development Manager is the owner of the roadmap planning and the primary driver for ensuring Deposits initiatives are prioritized.

The role is Nordic and product development will take place in all countries where Deposits in the Nordics operates. Some travelling is expected.

Leadership & Advocacy

  • Ensure strong and timely communication with internal and external partners and stakeholders
  • Lead the Product Development process from implementation to full launch, ensuring stakeholders are on board and all relevant process steps are completed

Product & process Ownership

  • Ensure products and services are implemented in a way that make them competitive, profitable and compliant
  • Ensure simplification and alignment of products, processes and systems
  • Ensure exceptional user experiences and fully automated solutions
  • Lead roadmaps planning and prioritize backlogs and sprints

Product Development

  • Deliver business value through the implementation of improved or new features / services / products in close collaboration with Product Managers and cross functional team
  • Coordination of development projects, including internal approval processes
  • Lead the product development through all relevant internal and external approval processes including prioritization
  • Develop material required for internal approvals, including a business plan detailing costing/forecasts/profitability
  • Lead, communicate and coordinate between functions, markets and partners to ensure efficiency and scalability
  • Writing requirements, epics and user stories to prepare backlog
  • Develop prototypes and conduct user testing and experiments to collect market / customer insight and ensure excellent user experience
  • Support with test scenarios, test data and testing of changes or new product/service introductions
  • Ensure decisions are made with insight (data + qualitative) and in-line with the banks risk appetite and profitability requirements
  • Ensure proper handover to business and IT functions where relevant
  • Act as agile “product owner” for one or several agile development teams working within your product area

Skills & Requirements

Personal Characteristics

  • Strong motivator – driven to deliver more in a structured way with a good sense for details
  • Ability to quickly & proactively adapt & respond to changing environment
  • Highly collaborative & service-oriented mindset
  • Innovative & Commercial mindset – ability to change the “status quo” to keep & strengthen our competitiveness
  • Interest and curiosity on how to improve customer experience
  • Thrive in a high pace environment, where navigation to multiple stakeholders at all levels is required

Competencies and Skills

  • Strong knowledge of product development, projects, process/system improvements and innovation
  • Strong knowledge of the financial services industry
  • Strong communication & facilitation skills @ all levels of the organization
  • Strong knowledge within IT, digital and technical disciplines
  • Knowledge of Deposits products, processes and systems
  • Knowledge of Agile principles / Service Design / Behavior Design

Experience

  • Experience leading business development / product development / project management activities (internal & external)
  • Experience with Service and/or Product Development
  • Agile leadership / Product owner for agile team(s)
  • Proven experience in running projects and initiatives from idea to bring the service/product to market

Education

  • Relevant Bachelor in economics, administration, project management or engineering
  • Proven functional expertise within field/function
  • 2-5 years’ experience in relevant role and industry

Language

  • Requirement to read and speak one of the following languages Swedish, Danish or Norwegian and additional also English in this role

We offer

  • An opportunity to work in a large, high-performing international company, in a dynamic environment that is constantly changing
  • A corporate culture that is professional and dynamic, yet informal. Bureaucracy is kept to a minimum, as we expect our skilled employees to make long lasting and impactful decisions to shape our future
  • Highly competent, dedicated, and friendly co-workers with strong collaboration across the Nordics

This position can be located in any of our Nordic locations in Helsinki, Hvidovre, Solna or Lysaker.

Interested?

If you have the right profile and enthusiasm, please submit your application and CV as soon as possible and no later than October 1st. We are recruiting on rolling bases.

If any questions feel free to contact Deposits Leader, Lena Bennerdt, e-mail: [email protected] and phone +46 70 6000253.

Great Place to Work

  • Innovative and looking to the future

  • We invest in you

  • Employee benefits and discounts

  • Dynamic work environment

  • Engaged colleagues

  • Social events for all employees

  • BeHealthy | Your health is important to us

  • Competitive insurance and pension plans

  • We give back to society

  • Gode pensions- og forsikringsforhold

  • Vi investerer i din udvikling

  • Vi giver tilbage til samfundet

  • Medarbejderfordele og rabatter

  • Dedikeret kollegaer

  • Globale muligheder

  • Sociale arrangementer for alle medarbejdere

  • Innovativ og fremadtænkende virksomhed

  • Gode forsikrings- og pensjonsordninger

  • Sosiale arrangement for alle ansatte

  • BeHealthy | Din helse er viktig for oss

  • Innovativt og fremtidsrettet selskap

  • Vi investerer i deg

  • Vi gir tilbake til samfunnet

  • Personalgoder og rabatter

  • Dynamisk arbeidsmiljø

  • Engasjerte kolleger

  • Sociala evenemang för alla anställda

  • Dynamisk arbetsmiljö

  • Vi ger tillbaka till samhället

  • Konkurrenskraftiga pensioner & försäkringar

  • Innovation, förbättring och utveckling

  • Globala möjligheter

  • Friskvård - din hälsa är viktig för oss

  • Engagerade kollegor

  • Personalförmåner via Benify

About the company

We are a Nordic bank with more than 1,200 colleagues in Sweden, Norway, Denmark and Finland, and proud to be part of Banco Santander, one of the largest banks in the world with a solid history going back more than 160 years.

Our purpose is to help people and businesses prosper and we aim to be the best retail and commercial bank, earning the lasting loyalty of our people, customers, shareholders and communities - through simple, personal and fair banking.

In our organization we foster and value an engaged, challenging and passionate environment that provides opportunities for personal and professional growth. We operate in an ever changing environment, and believe the key to success is innovative involvement, a playful approach to active learning and continuous improvement in our daily work.

We are firmly committed to being a responsible bank in the way we operate, our culture, caring for our environment and giving back to society. Banco Santander is recognized as the most sustainable bank in the world following the publication of the Dow Jones Sustainability Index (DJSI) for 2019.

Read more about responsible banking on our global webpages.

Santander Consumer Bank is one of the largest Nordic banks providing loans and credits, credit cards, deposits and insurance to private customers.

To learn more about Santander in the Nordics, please visit our local webpages

https://www.santanderconsumer.no/
https://www.santanderconsumer.se/om-oss/
https://santanderconsumer.dk/om-os/
https://www.santanderconsumer.fi/

TA Nordic Bank with global strength

TPart of Banco Santander – one of the world’s largest financial institutions

TBanco Santander’s history goes back more than 160 years

TWorld’s Most Sustainable Bank 2019 (Dow Jones Sustainability Index 2019)

TOver 1200 employees across the Nordics

TWe serve over 1.6 million customers

TStrategic partnerships with over 10 000 car dealers, merchants and brokers

TInnovation is key to our future success

TBanco Santanders historie går mere end 160 år tilbage

TVerdens mest bæredygtige bank 2019 (Dow Jones Sustainability Index 2019)

T1.200 ansatte på tværs af Norden

TOver 1.6 mio kunder

TStrategiske partnerskaber med mere end 10.000 bilforhandlere, indkøbere og brokere

TInnovation er nøglen til vores fremtidige succes

TVi leverer digitale kundeoplevelser

TEn Nordisk bank med global styrke

TEn del af Banco Santander – en af verdens største finansielle institutioner

THistorien vår går tilbake til 1963 i Norge

TOver 600 000 kunder og 3500 partnere i Norge

T50/50 fordeling menn og kvinner

TOver 600 000 kunder og 3500 partnere i Norge

TStørst på billån i Norge

TFremtidsrettede | Først ute i Norge med ApplePay

TVi er dedikert til å være en ansvarlig långiver!

TInnovative | Vår siste nyvinning SHFT – en abonnementsløsning for bil

TEn nordisk bank med global styrka

TDel av Banco Santander - en av världens största finansiella institutioner

TBanco Santanders historia går tillbaka mer än 160 år

TVärldens mest hållbara bank 2019 (Dow Jones Sustainability Index 2019)

T1200 anställda i Norden

TVi servar över 1,6 miljoner kunder

TInnovation är nyckeln till vår framgång

TVi levererar digitala kundupplevelser i framkant

Santander Consumer Bank Nordics

Multiple locations | Hybrid
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