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Product Analyst, Hurtigruten Expeditions

  • Application Deadline: Oct. 6, 2023
  • London
  • Application Deadline: Oct. 6, 2023
  • London

Role Summary:

This position will be a key member of the product team, collaborating across HRX (Hurtigruten Expeditions) to ensure the right data is being applied to all deployment analysis. Deployment is the overall strategy for where our fleet of 6 expedition vessels operate, when they operate in specific regions, and what type of voyage products they undertake when in a given region (itinerary length and route).

The core function is to support the Director of Deployment on recommending where our ships should be deployed through data and optimize which guests will fill those ships. This position will support the strategic direction and financial performance through quantitative analysis and competitive market research partnering with multiple teams across the business.

This individual will be essential in the execution of our team’s “scientist minded” product strategies (inspired by methods introduced by organizational psychologist Adam Grant).

The Product Analyst will be responsible for testing multiple hypothesis to develop optimal outcomes. The core function will be to provide a neutral view to product performance, identify opportunities on a product level and communicate these findings to leadership.

Essential Duties and Responsibilities

  • Support short- and long-term deployment strategic initiatives.
  • Support product and marine operations team on maintaining port by port schedule, ensuring the output satisfies multiple criteria.
  • Analysing deployment performance and identifying micro and macro-economic trends to adjust strategy based on results and changes in markets or the industry.
  • Create robust tools to review competitive landscape, undertaking research and partnering with key stakeholders to analyse multiple scenarios.
  • Build and maintain key analytical tools and financial models, analysing output on optimal product mix and profitability of itineraries, identifying any risks and providing recommendations.
  • Work alongside the product team to analyse Shorex and pre & post tour cost and revenue, providing recommendations for alternative options where applicable.
  • Support in developing and maintaining tools to analyse post cruise guest satisfaction data to quantify impact of various revenue initiatives on net promoter scores.
  • Collaborate with product team in preparation of weekly and ad-hoc presentations.
  • Works collaboratively with all departments across the brand on inputs to deployment analysis and decision-making, considering the different perspectives, incorporating these differences into the analysis and making an optimal and impartial recommendation.
  • Present findings to leadership and key decision makers that highlight the opportunities at a ship and product level.
  • Tracking departmental objectives, ensuring deliverables are meeting various timelines.

Work with great people

Tessa van Drie
Expedition Leader
"For ten years I’ve been motivated and supported to try different roles and grew into the role of Expedition Leader. Together with the team on board we aim to give our guests a journey a lifetime."
Kris Willassen
Head of Port and Nautical Operations
"Working in an international environment with ships and professional colleagues from all around the world is very inspiring and motivating!"

Skills & Requirements


  • Bachelor’s degree required; 2 to 4 years of business analytics, itinerary planning and/or commercial experience.
  • Experience of financial modelling and scenario analysis desirable
  • Demonstrated ability to develop and deliver high quality, clear and concise presentations.

Knowledge And Skills

  • Proficiency in Excel, PowerBI, Word, and PowerPoint required and ability to manipulate data essential.

  • Critical thinker who demonstrates drive and a desire to improve processes where appropriate.

  • Requires outstanding business writing and oral communications skills and the ability to create and deliver presentations to senior executives and others.

  • Excellent interpersonal skills to interact with a diverse group of co-workers and influence.

  • Excellent organizational and prioritization skills with ability to handle multiple projects.

  • Attention to detail required.

Great Place to Work

  • Play your part

  • Inspire the Adventure

  • Make tomorrow better

About the company

Company Description:

The undisputed global leader in sustainable inspirational adventure travel — a catalyst for change towards a greener travel industry. Formed in 1893, Hurtigruten Group is the world’s leading adventure travel group. We have 2,400+ employees worldwide, representing more than 50 nationalities. They form part of three main business units — Hurtigruten Expeditions, Hurtigruten Coastal Express, and Hurtigruten Svalbard — which offer unique small-ship and land-based adventures from pole-to-pole.

For almost 130 years we have pushed boundaries on expedition travel and sailed tourists, locals and cargo around the Norwegian coastline and polar regions. We have made Norway more connected, impacting the lives of millions of people. And we continue to share knowledge with our international guests about wildlife, local communities, science and the natural world.

As a Group, we are revolutionising the travel industry’s approach to sustainability through a number of vital initiatives to protect the world we explore.

Quick overviewTOM

Single-use plastic banHurtigruten was the first major travel company to have removed single-use plastic from its entire fleet and our hotels.

Hybrid Explorer shipsHurtigruten has two hybrid-electric powered expedition cruise ships that offer a 20% reduction of fuel consumption.

Beach cleanupsHurtigruten Expedition Teams encourage guests to take part in beach clean-ups, which results in several metric tonnes of trash every year being removed.

Hurtigruten FoundationThe Foundation specialises in the conservation of endangered species, fighting against marine and plastic pollution.

Ayub Shah | Contact Person

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Hurtigruten Expeditions

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