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Excursion Coordinator

  • Application Deadline: Oct. 17, 2023
  • Application Deadline: Oct. 17, 2023

With our 130 years of experience along the Norwegian coast, we have connected coastal communities and given our guests an authentic experience whether they sail short or far, from port to port or full round trip. At the same time, we have transported important cargo between ports. Our original coastal voyage is known worldwide as "the world's most beautiful coastal voyage", combining beautiful scenery and authentic culture with delicious food experiences. In addition, we have our beautiful ship, MS Trollfjord, which sails to Svalbard in the summer and North Cape in the winter.

Now, Hurtigruten Norway are ready to increase the number of commercial ships on this iconic voyage. MS Otto Sverdrup sails from Hamburg to Norwegian destinations with primarily German guests, where we want new colleagues who can communicate in German.

We are now looking for people for all our ships where we want you who are passionate about service and love to offer good guest experiences. Do you want to join the journey and show our guests our home?

Work with great people

Ragnhild Sanderud
Head of Finance
"I Hurtigruten får jeg jobbe med spennende problemstillinger i et dynamisk miljø. Vi har et unikt produkt som det er utrolig givende å få ta del i og videreutvikle."
Linn Grønli Smith
Team Lead – Crew Center
"Mine medarbeidere tar utfordringer på strak arm, er endringsvillige og lojale, og vi har et kollegialt samhold. Det gjør meg stolt."
Mona Iren Bratteng
"Å jobbe i resepsjonen på Hurtigruten er spennende og variert. Siden jeg begynte i 2014 har jeg sett mye glede hos gjestene når vi oppfyller deres drøm."
Linn Bjørgen
"Det er spennende og lærerikt å seile langs norskekysten i varierte værforhold, sommer som vinter."
Simen Opdahl
"Det er givende å holde skipet i god stand. Varierte dager med fortøyning og godshåndtering."
Lovisa Kaasa
"Mangfoldet er fantastisk. Alltid nye mennesker, situasjoner og opplevelser. Spennende og givende!"
Stine Hovelsen Hjelseth
"Det jeg liker best med å jobbe i Hurtigruten er at dagene er varierte og innholdsrike."
Kasper Kvalvik
"Det er veldig givende med flotte kollegaer og varierte dager. Alltid hyggelig å møte nye gjester."
Tonje Larsen
Kokk og Konditor
"Vi har et veldig stort og spennende læringsmiljø. Du lærer hver dag og du blir aldri utlært."
Monton Buaon
"Vi har et veldig fantastisk arbeidsmiljø, og alle kollegaene er kjempe hyggelige og støtter hverandre."
Lykke Eidsvoll Lund
"I Hurtigruten blir alle som en familie, enten om du er gjest eller ansatt."
David Lam
Expedition leader
"Det beste med jobben er variationen fra dag til dag, gjestekontakten og naturopplevelsene."
Kjell Armand Stub
"Ingen er bedre enn den dårligste. Det gjelder om å bygge opp hverandre og gi rom for å prøve seg. Her i Hurtigruten Norge har du bestandig noen å støtte deg på."
Tony Pedersen
"Vi er et godt team der vi alle samarbeider og får jobben gjort på en effektiv og bra måte."

Skills & Requirements

As a global leader in adventure travel, Hurtigruten strives to optimize hotel operations on board to give our guests the best experience. We are continuously working on the further development and implementation of new concepts that will create even better experiences for our guests. We work to further develop our employees so that together we can provide world-class service and quality.

Working on ships is a way of life and you will get a unique chance to become part of a working environment with passion and determination to succeed. Rotation work also gives you longer periods of time off with opportunities to travel or other things you are passionate about.

Do you recognize yourself in our values: We Inspire, We Empower, We Care, We Explore?

Coastal Experience Team (CET)

CET plays an important role in ensuring an outstanding guest experience. The team is responsible for guest engagement and information, daily planning of on board and ashore activities, the photo program, sales of excursions, as well as planning and execution of self-organized hikes and other activities. The team consists of the following positions:

  • Expedition Leader (EL)
  • Assistant Expedition Leader (AEL)
  • Excursion Coordinator

  • Nature and Culture Guide

  • Expedition Photographer

Every day we immerse ourselves in unique themes that harmonize with the history of our upcoming port visits. From informative lectures in the lecture hall to informal conversations on deck about the passing landscape, the team enriches the guest's experience of Norway.

The Excursion Coordinator (EC) is part of the Coastal Experience Team and reports to the Expedition Leader (EL) on board.

Duties and responsibilities

The main function of EC is the organization and coordination of the expedition elements on board with the main focus of the excursion program. Duties and responsibilities shall include, but are not limited to:

  • Responsible for sales and coordination of Hurtigruten's excursion program

  • Keep a high commercial focus with excursion presentations and other promotional activities as well as ensure that the right information gets out via the onboard sales channels

  • Daily contact with our suppliers and partners along the coast

  • Responsible for booking/cancelling excursions and transport needs

  • Take part in the planning and implementation of programs and activities in collaboration with the Coastal Experience Team

  • Assist in the delivery of information meetings and other activities on board and ashore.

  • Responsible for communicating with guests via the ship's PA facility

  • Responsible for collaboration with external tour & group

  • Cooperate with Hurtigruten's land organization

Qualifications /Experience

  • Higher relevant education. Relevant experience can replace the educational requirement
  • Work experience in adventure- or nature-based tourism
  • Sales experience
  • Good knowledge of the Norwegian coast, and generally good knowledge of Norwegian society, culture and history
  • Good computer skills

  • Language requirements:
    MS Otto Sverdrup: German and English fluent
    Other ships: Scandinavian and English, desirable with German and/or French

  • Hurtigruten set high demands for safety on board, which means that all employees must have; Basic safety course for seafarers, Crowd and Crises course, and approved health certificate from authorized seafarer doctor. There is no requirement to have completed the courses before applying, but you must be willing to take them, and please note that the individual must pay for the courses themselves

Personal qualities

  • Very good communicator and lecturer
  • Sales- and service-oriented
  • Generous, fearless and outgoing
  • Solution-oriented and stress tolerant. Being able to handle unforeseen events.

  • Good communication and cooperation skills

  • High security focus

We offer

  • Opportunity to convey and develop new and exciting experiences for our guests from near and far

  • A challenging position, where you work with one of Norway's strongest brands together with good colleagues

  • 1:1 shift work with 22-28 days on/off depending on intinerary (two roundtrips)

  • Food and lodging on board

  • Paid travel to and from the port of departure, by arrangement

  • Salary in accordance with collective agreement

  • Good insurance and pension terms

  • A unique workplace with good colleagues of all ages and social cohesion

  • Varied working days with Norway's most beautiful view

Applicants will be considered for our entire fleet, and received applications will be processed on an ongoing basis

Would you like to read more about our Coastal Expedition Team and what they offer? Your coastal experience | Hurtigruten Norwegian Coastal Express

Great Place to Work

  • Play your part

  • Inspire the Adventure

  • Make tomorrow better

About the company

The undisputed global leader in sustainable inspirational adventure travel — a catalyst for change towards a greener travel industry. Formed in 1893, Hurtigruten Group is the world’s leading adventure travel group. We have 2,400+ employees worldwide, representing more than 50 nationalities. They form part of three main business units — Hurtigruten Expeditions, Hurtigruten Coastal Express, and Hurtigruten Svalbard — which offer unique small-ship and land-based adventures from pole-to-pole.

At Hurtigruten Coastal Express, we keep Norway moving, connecting 34 communities along its rugged coastline. Through the experience of exploration, we are changing people’s perspectives on what domestic adventure travel looks like while impacting the lives of millions of people.

As a Group, we are revolutionising the travel industry’s approach to sustainability through a number of vital initiatives to protect the world we explore.

Quick overviewTOM

Single-use plastic banHurtigruten was the first major travel company to have removed single-use plastic from its entire fleet and our hotels.

Hybrid Explorer shipsHurtigruten has two hybrid-electric powered expedition cruise ships that offer a 20% reduction of fuel consumption.

Beach cleanupsHurtigruten Expedition Teams encourage guests to take part in beach clean-ups, which results in several metric tonnes of trash every year being removed.

Hurtigruten FoundationThe Foundation specialises in the conservation of endangered species, fighting against marine and plastic pollution.

I korte trekkTOM

Forbud mot engangsplastHurtigruten Group er det første store reiseselskapet som fjernet engangsplast fra hele flåten og hotellene våre.

Hybride ekspedisjonsskipHurtigruten Group har to hybridelektriske ekspedisjonsskip som betyr 20 % redusert drivstofforbruk.

StrandryddingHurtigrutens ekspedisjonsteam oppfordrer gjestene til å delta i strandrydding, noe som resulterer i at flere tonn søppel blir fjernet hvert år.

Hurtigruten FoundationStiftelsen har fokus på bevaring av truede arter og bekjemper plast- og havforurensning.

Lena Kittilsen | Contact Person

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