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Credit Controller

  • Applications are considered on a rolling basis
  • UK
  • Remote
  • Applications are considered on a rolling basis
  • UK
  • Remote

Purpose of Role

Exciting and career-advancing opportunity for a technically savvy and solution-focused Credit Controller to join an expanding international team!

We’re passionate about making shipping easy, through creating a community of connected customers, partners and carriers on a single platform, and are looking for great enterprise sales professionals to help us fulfil our vision and mission.

Overall responsibility

We’re looking for a Credit Controller to join our Finance Department. Our ideal candidate thrives when being challenged and is enthusiastic about working in a fast-paced environment. If you are eager to work with smart people to solve complex problems, then we are looking forward to hearing from you!

You will liaise with our Collections, Billing, Sales and Customer Support teams to solve customer queries swiftly. Your role will ensure timely payment of outstanding customer invoices and improve our cash collections.

You will be part of an international team who is driving customer collection performance and compliance to our internal processes through Accounts Receivable/Credit & Collections.

You will be firstly reporting to our Commercial Manager and then on to our Head of Credits and Collections.

Work with great people

Sofie Johansson
Customer Support Agent
"Our Customer Support is an important part of our strategy; Providing competent and good support gives us satisfied users!"
Razvan Costin Dobre
Software Engineer - Engineering
"A place where you meet great colleagues that support you to become the best version of yourself."
Andreea Dragomirescu
Team Manager - Enterprise Production
"We are building cool tools that help our customers do their job more efficiently"
George Catalin Dumitru
QA Automation Engineer - Post Production
"I am lucky to be a part of the nShift company because it offers me the opportunity to constantly evolve with a team that helps me when I need and appreciates me for the results obtained."
Madalina Florientina Ciucu
Front End Developer
"I find the biggest reward in building features from scratch, surrounded by bright people, our work making an impact to lots of customers."

Skills & Requirements

About you

To be successful in this role, you should have at least 3 years’ experience in Credit Control/Collections/Accounts Receivable, ideally in a high-volume customer industry and an understanding of either SAAS, ecommerce logistics or carrier networks. A good administrator willing to help our organisation to improve the order to cash flows. nShift operates across a number of European markets, as a result the ability to communicate in another European language would be an advantage (though not essential).

The area of responsibilities includes:

  • Create and follow processes to ensure timely payment of outstanding customer invoices
  • Investigate and recommend the best course of actions for overdue invoices
  • Follow up relevant queries and resolve escalations in close cooperation with Sales Billing, Customer Support teams.
  • Manage nShift’s external receivable collection partner relationships
  • Support Finance projects to improve organisational processes
  • Occasional essential travel will be expected

Requirements: ****

Our ideally candidate would have the following traits, experiences, and qualifications.

  • +3 years’ experience in Collections/ Accounts Receivable, in a high-volume customer industry is an advantage.
  • Relevant degree in Business Administration, Management, Finance and Accounting and/or any high numeracy degree (Preferred but not essential)
  • Strong communicator, highly analytical and have excellent problem solving skills
  • Flexible mindset and can-do attitude; willingness to adapt to meet the organizational needs.

  • Experience with NetSuite and Tesorio (Preferred but not essential)

  • Experience working with MS Office applications, strong excel skill is preferred.

  • Fluency in written and spoken English is a must, command in other European languages is a plus.

  • Experience within SaaS, Ecommerce, Logistics or Carrier Networks (Preferred but not essential)

About the company

nShift is the global leading provider of cloud delivery management solutions enabling frictionless shipment and return of almost one billion shipments across 190 countries annually. nShift’s software is used globally by e-commerce, retail, manufacturing and 3PL shippers. The company is headquartered in London and Oslo. It has over 500 employees across offices in Sweden, Finland, Norway, Denmark, United Kingdom, Poland, the Netherlands, Belgium and Romania.

Harry Singh | Contact Person

I'm interested

UK | Remote
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