With our 130 years of experience along the Norwegian coast, we have connected coastal communities and given our guests an authentic experience whether they sail short or far, from port to port or full round trip. At the same time, we have transported important cargo between ports. Our original coastal voyage is known worldwide as "the world's most beautiful coastal voyage", combining beautiful scenery and authentic culture with delicious food experiences. In addition, we have our beautiful ship, MS Trollfjord, which sails to Svalbard in the summer and North Cape in the winter.
Now, Hurtigruten Norway are ready to increase the number of commercial ships on this iconic voyage. MS Otto Sverdrup sails from Hamburg to Norwegian destinations with primarily German guests, where we want new colleagues who can communicate in German.
We are now looking for people for all our ships where we are looking for you who are passionate about service and love to offer good guest experiences. Do you want to join the journey and show our guests our home?
As a global leader in adventure travel, Hurtigruten strives to optimize hotel operations on board to give our guests the best experience. We are continuously working on the further development and implementation of new concepts that will create even better experiences for our guests. We work to further develop our employees so that together we can provide world-class service and quality.
Are you passionate about providing world-class service? Are you hungry for new challenges and want to work with our concept that is a world leader in local food and adventure travel? Then it is you we seek!
For 130 years, we have worked to provide our guests with unforgettable experiences and offer those we work together with an exciting and rewarding work environment.
Do you like working with people? Are you adventurous? Are you motivated, positive and absolutely amazing when it comes to service?
We are now looking for receptionists who are passionate about creating new and better experiences for our guests. Every day we serve unforgettable moments for our guests through majestic fjords by offering experiences of the highest quality and through premium service.
Working on ships is a way of life and you will get a unique chance to become part of a working environment with passion and determination to succeed. Collaboration, trust, respect and empathy are qualities we value highly and which are important for maintaining an environment based on diversity and inclusion.
Do you recognize yourself in our values: We Inspire, We Empower, We Care, We Explore?
Duties and responsibilities
The receptionist is one of the first people our guests meet and will ensure a good first impression and give guests a great stay by providing them with good service and information. The receptionist performs duties in accordance with the job description and duties imposed by the reception manager
Concierge services, preparing for arrivals, assisting with gangway
Friendly interaction with our guests to make their stay memorable and comfortable
Daily settlement routines, reconciliations and accounts, as well as other finances in related work imposed by the reception manager
Keep up to date and follow procedures and routines that apply to reception
The receptionist shall be a driving force for sales in all departments
A certificate of apprenticeship as a receptionist is a requirement
Advantage of boatsman's certificate
Advantage of STCW Fast Rescue Boats certificate
You must be fluent in German and English. Nordic language skills are desirable
Hurtigruten set high demands for safety on board, which means that all employees must have; Basic safety course for seafarers, Crowd and Crisis course, and approved health certificate from authorized seafarer doctor. There is no requirement to have completed the courses before applying, but you must be willing to take them, and please note that the individual must pay for the courses themselves
Like to go the extra mile to provide the best experience
Good understanding of what 5-star service is
Have a natural interest in providing personal service to all our guests
Service- and sales-oriented
Commercial knowledge and focus on additional sales
Self-motivating and ability to motivate others
Welcoming and positive
Strong desire to exceed guest expectations
A challenging position, where you work with one of Norway's strongest brands together with good colleagues
Varied working day with 1:1 shifts (two round trips)
Food and lodging on board
Paid travel to and from the port of departure, by arrangement
Salary in accordance with collective agreement
Good insurance and pension terms
A unique workplace with good colleagues of all ages and social cohesion
Challenging working days with Norway's most beautiful views
Applicants will be considered for our entire fleet and applications received will be processed on an ongoing basis
Play your part
Inspire the Adventure
Make tomorrow better
The undisputed global leader in sustainable inspirational adventure travel — a catalyst for change towards a greener travel industry. Formed in 1893, Hurtigruten Group is the world’s leading adventure travel group. We have 2,400+ employees worldwide, representing more than 50 nationalities. They form part of three main business units — Hurtigruten Expeditions, Hurtigruten Coastal Express, and Hurtigruten Svalbard — which offer unique small-ship and land-based adventures from pole-to-pole.
At Hurtigruten Coastal Express, we keep Norway moving, connecting 34 communities along its rugged coastline. Through the experience of exploration, we are changing people’s perspectives on what domestic adventure travel looks like while impacting the lives of millions of people.
As a Group, we are revolutionising the travel industry’s approach to sustainability through a number of vital initiatives to protect the world we explore.
Single-use plastic banHurtigruten was the first major travel company to have removed single-use plastic from its entire fleet and our hotels.
Hybrid Explorer shipsHurtigruten has two hybrid-electric powered expedition cruise ships that offer a 20% reduction of fuel consumption.
Beach cleanupsHurtigruten Expedition Teams encourage guests to take part in beach clean-ups, which results in several metric tonnes of trash every year being removed.
Hurtigruten FoundationThe Foundation specialises in the conservation of endangered species, fighting against marine and plastic pollution.
I korte trekkTOM
Forbud mot engangsplastHurtigruten Group er det første store reiseselskapet som fjernet engangsplast fra hele flåten og hotellene våre.
Hybride ekspedisjonsskipHurtigruten Group har to hybridelektriske ekspedisjonsskip som betyr 20 % redusert drivstofforbruk.
StrandryddingHurtigrutens ekspedisjonsteam oppfordrer gjestene til å delta i strandrydding, noe som resulterer i at flere tonn søppel blir fjernet hvert år.
Hurtigruten FoundationStiftelsen har fokus på bevaring av truede arter og bekjemper plast- og havforurensning.