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HR Generalist

Planhat is looking for an HR Generalist to join us on our journey as we are revolutionising Customer Success. We are in a hyper-growth phase, with a platform that is loved and used by thousands of users across the world. This is a great opportunity to join an experienced and global team in an expansive phase. As of today, we are 160+ people in over 20 different countries.

This is a hybrid role where your main focus will be part of the global People team. In your role you will support the business and teams in EMEA. You will be a trusted partner to managers, support the HR administration of the employee lifecycle (including onboarding, offboarding of employees, and other operational processes), while when needed, support the management team in screening and handling candidates through the recruitment funnel.

At Planhat, we constantly question how and why we do things, and we believe you thrive in the unconventional. That means you will be testing and trying new things to help us develop even further (we like to automate things, so you should too!)

As the majority of the EMEA team is based in the UK and Sweden, the required candidate's location for this role is either London or Stockholm.

Work with great people

Erik Holm
Eva Mobacker
VP of Legal
Sanna Westman
VP of People
Gurprem Sagoo
Customer Success Manager

Skills & Requirements


  • Managing the onboarding process for new hires, ensuring they have a seamless integration into the company.

  • Supporting the administration of the employee lifecycle including employment changes, offboarding employees, and other operational processes.

  • Preparing and administering employment contracts, visa applications, and other related documentation.

  • Collaborating with department managers to further improve and develop their teams.

  • When needed, conduct interviews, evaluate candidates, and coordinate the selection process with hiring managers while ensuring a smooth and efficient candidate experience.

Skills & Requirements

  • Strong knowledge of HR processes, labour laws, and employment regulations in the UK (Sweden is a plus).

  • Familiarity with HRIS systems (HiBob knowledge is a plus), and tech savvy overall.

  • General HR experience with onboarding, contracts, terminations, and visa management.

  • Strong organizational skills, attention to detail, and the ability to use critical thinking skills to solve problems.

  • Experience in, a high-growth startup environment.

  • Ability to work independently and collaboratively within a diverse team environment.

  • Proven track record of demonstrating sound judgment and upholding the highest levels of integrity in HR decision-making.

  • Exceptional ability to build and nurture relationships with internal stakeholders, including department heads, managers, and employees.

  • Comfortable with ambiguity and ad hoc task assignments within the larger organisation.

Bonus points:

  • Experience from other fields than HR

  • Experience as a Recruitment Professional in a high-volume candidate market,

  • preferably in the software industry.

  • Success in recruiting for commercial roles (Sales, CS, Marketing, etc.)

  • Experience with Employer of Record (EOR) services (Deel)

* *We encourage you to apply, even if you think you need to gain prior experience in some areas mentioned above. At Planhat, we believe in nurturing talent and providing opportunities for growth.

Great Place to Work

  • Flexible Work Location

  • Paid Parental Leave

  • Flexible Public Holidays

  • Flexible Working Hours

  • Extended Leave

  • Meet-ups & Workations

About the company

Planhat helps companies deal with their most important topic - to grow their NRR. Modern technology companies build their business on Planhat to make their customers more successful. A single platform for the entire company, from CS to Product to Operations, to collaborate on.

Our customers are active in in a wide range of verticals from SaaS to cybersecurity, life sciences, marketplace, consulting, decarbonization, dental equipment, and everyday trying to execute on their vision. They all partner with Planhat for their unique reasons, but with the common goal centered around becoming more data-driven and proactive with their customers. Our platform is like a lego set - assembled to each person's imagination and liking.

We were founded in Stockholm, Sweden, spent the first 6 years bootstrapped building the product, and are now a globally distributed team of 100+ people across Europe, the Americas, and APAC. We're also a remote-first company (and have been since inception), but think of it more like people-first: we hire the best people where they want and need to be. Read more at www.planhat.com.

TOMCulture is what we say, what we do and how we treat people

GenuineNo corporate BS - just be honest

FearlessWe are bold - and we play to win

CaringBe kind to yourself and others

ImpactfulWhen you do something, do it right

Senka Muslibegovic | Contact Person

I'm interested

Multiple locations | Hybrid
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