We are looking for an experienced and dedicated Warranty Manager to join us in our mission to contribute to a greener future.
The role is a part of our excellent Quality Compliance team based in Skellefteå. Reporting to the Director of Quality Compliance, you will play a critical role in managing and optimizing the warranty processes, ensuring customer satisfaction, and driving continuous improvement. Your expertise in warranty management, data analysis, and quality assurance will contribute to our mission of delivering high-quality products and exceeding customer expectations.
About The Job
As the Warranty Manager, you will be responsible for overseeing the end-to-end warranty process, from receipt of warranty claims to resolution. You will collaborate with cross-functional teams, including engineering, production, and quality assurance, to investigate and analyse warranty claims, identify root causes, and implement corrective actions to prevent recurrence. By utilizing data analysis and quality tools, you will identify trends, patterns, and opportunities for improvement in product quality and reliability.
Key Responsibilities Include But Are Not Limited To :
The ideal candidate has a strong background in warranty management, data analysis, and quality assurance. You have a passion for driving continuous improvement in product quality and reliability. Your attention to detail, analytical mindset, and problem-solving skills enable you to investigate warranty issues, identify trends, and implement effective corrective actions. You have excellent communication and interpersonal skills, allowing you to collaborate effectively with cross-functional teams. Your ability to work under pressure and manage multiple priorities ensures timely resolution of warranty claims.
We Believe That You Have :
Join us in our mission to deliver high-quality products and exceed customer expectations as a Warranty Manager.
Apply now with your CV in English or your complete LinkedIn profile. This is a full-time position with a competitive salary.The planned starting date is as soon as possible.
World leading technique
Top specialists as team peers
Fast paced & entrepreneurial culture
Northvolt makes green batteries for a blue planet. Affordable cells and high-quality battery systems. All manufactured with a record-low carbon footprint. Purposely built to provide Europe with the opportunity to switch to renewable energy – efficiently and entirely.
To accomplish this, we do things differently. We design, manufacture, and recycle everything under one roof. We even build our own factories. All this is incredibly challenging and requires us to think in unconventional ways. We’re constantly experimenting, learning and adapting to make batteries so great – they will one day make oil history.
Northvolt is growing fast. We’re staffing our international office in Stockholm, our R&D facility, Northvolt Labs, in Västerås, as well as our Gdansk facility for production of battery systems. We're also hiring for our gigafactory Northvolt Ett in Skellefteå, Sweden. We want to work with smart individuals from all disciplines. Strong individuals that truly want to make a positive impact on the future. Those of us already on board share a passion for our mission. We’re prepared to work hard in pursuit of excellence. We enjoy the ride and our main drive is to make a difference for real. As a team, we’re dedicated to thinking new, working hard and having fun.