Restaurant Manager

Skills & Requirements

As a global leader in adventure travel, Hurtigruten strives to optimize hotel operations on board to give our guests the best experience. We are continuously working on the further development and implementation of new concepts that will create even better experiences for our guests. We work to further develop our employees so that together we can provide world-class service and quality.

Are you passionate about providing world-class service? Are you hungry for new challenges and want to work with our concept that is a world leader in local food and adventure travel? Then it is you we seek!

For 130 years, we have worked to provide our guests with unforgettable experiences and offer those we work together with an exciting and rewarding work environment.

Do you dream of leading amazing restaurants? Do you want to help create world-class adventure travel? Are you able to drive the team through change and development? Are you hungry for new challenges in a company with high ambitions and full speed ahead?

We are now looking for a restaurant manager with a passion for hosting and great guest experiences.

Working on ships is a way of life and you will get a unique chance to become part of a working environment with passion and determination to succeed. Collaboration, trust, respect and empathy are qualities we value highly and which are important for maintaining an environment based on diversity and inclusion.

Do you recognize yourself in our values: We Inspire, We Empower, We Care, We Explore?

Duties and responsibilities

• Responsible for serving exciting concepts such as Fine dining, afternoon tea, suite service, surrounding areas, self-service station, and everything F&B related to courses and conferences

• Responsible for cleaning and hygiene, cleaning plans, established procedures and instructions for all areas of responsibility

• Responsible for ensuring that the level of service towards guests is complied with by the passenger crew, including proper serving, uniform and treatment of passengers

• Responsible for serving breakfast, lunch and dinner in their areas of responsibility

• Responsible for holding staff meeting at least one time per shift. Minutes of the meeting are delivered to the F&B manager on board.

• Ensure that the liquor licence and the Alcohol Act are complied with

• In cooperation with the warehouse manager, responsible for the withdrawal and sale of all sales goods in the area of responsibility

• Co-responsible for supervision and maintenance of equipment in the area of responsibility

• Cashier and staff training under area of responsibility

• Inform superiors of deviations so that this can be handled by the hotel manager

• Responsible for ensuring that the ship's operational and safety management systems, including internal control food routines, are followed up within your area of responsibility

• Responsible for following scheduled shift/work lists for the period, with the authority to order overtime for passenger staff as needed

• Personnel responsibility

• During operational interruptions participate in incidental work

• Motivate and develop the crew within service and additional sales, including training of new employees

• Implement standard operating procedures within their own area

• Responsible for ensuring that instructions in the passenger manual and warehouse management system are followed. Report all irregularities and take preventive action

• Ensure that working and rest time regulations are followed

• Set up shift and working time lists for your area of responsibility in cooperation with the F&B manager

Qualifications/Experience

• Certificate of apprenticeship in restaurant is preferred

• Good expertise in F&B and restaurant operations

• Good commercial understanding

• Good knowledge of German and English, advantage of Scandinavian language

• Hurtigruten set high demands for safety on board, which means that all employees must have; Basic safety course for seafarers, Crowd and Crisis course, and approved health certificate from authorized seafarer doctor. There is no requirement to have completed the courses before applying, but you must be willing to take them, and please note that the individual must pay for the courses themselves.

Personal qualities

• Ability to lead, motivate and develop employees in service and upselling

• Sociable, outgoing and independent person who handles challenges and changes

• Good work capacity, also under stress

• Good collaboration skills

We offer

• An exciting future characterised by new initiatives and great drive

• A challenging position, where you work with one of Norway's strongest brands together with good colleagues

• Varied working day with shifts 1:1 (two round trips)

• Exciting F&B concept

• Food and lodging on board

• Paid travel to and from the port of departure, by arrangement

• Salary according to Norwegian tariff

• Competitive terms with, among other things, good pension and insurance terms

• A unique workplace with good colleagues of all ages and social cohesion

• Challenging working days with Norway's most beautiful views

Applicants will be considered for our entire fleet and applications received will be processed on an ongoing basis

Do you want to know more about our renowned food concept Norway's Coastal Kitchen? Cooking with Culinary Ambassadors - YouTube