With our 130 years of experience along the Norwegian coast, we have connected coastal communities and given our guests an authentic experience whether they sail short or far, from port to port or full round trip. At the same time, we have transported important cargo between ports. Our original coastal voyage is known worldwide as "the world's most beautiful coastal voyage", combining beautiful scenery and authentic culture with delicious food experiences. In addition, we have our beautiful ship, MS Trollfjord, which sails to Svalbard in the summer and North Cape in the winter.
Now, Hurtigruten Norway are ready to increase the number of commercial ships on this iconic voyage. MS Otto Sverdrup sails from Hamburg to Norwegian destinations with primarily German guests, where we want new colleagues who can communicate in German.
We are now looking for people for all our ships where we want you who are passionate about service and love to offer good guest experiences. Do you want to join the journey and show our guests our home?
As a global leader in adventure travel, Hurtigruten strives to optimize hotel operations on board to give our guests the best experience. We are continuously working on the further development and implementation of new concepts that will create even better experiences for our guests. We work to further develop our employees so that together we can provide world-class service and quality.
Are you passionate about providing world-class service? Are you hungry for new challenges and want to work with our concept that is a world leader in local food and adventure travel? Then it is you we seek!
For 130 years, we have worked to provide our guests with unforgettable experiences and offer those we work together with an exciting and rewarding work environment.
Do you dream of leading amazing restaurants? Do you want to help create world-class adventure travel? Are you able to drive the team through change and development? Are you hungry for new challenges in a company with high ambitions and full speed ahead?
We are now looking for a restaurant manager with a passion for hosting and great guest experiences.
Working on ships is a way of life and you will get a unique chance to become part of a working environment with passion and determination to succeed. Collaboration, trust, respect and empathy are qualities we value highly and which are important for maintaining an environment based on diversity and inclusion.
Do you recognize yourself in our values: We Inspire, We Empower, We Care, We Explore?
Duties and responsibilities
Responsible for serving exciting concepts such as Fine dining, afternoon tea, suite service, surrounding areas, self-service station, and everything F&B related to courses and conferences
Responsible for cleaning and hygiene, cleaning plans, established procedures and instructions for all areas of responsibility
Responsible for ensuring that the level of service towards guests is complied with by the passenger crew, including proper serving, uniform and treatment of passengers
Responsible for serving breakfast, lunch and dinner in their areas of responsibility
Responsible for holding staff meeting at least one time per shift. Minutes of the meeting are delivered to the F&B manager on board.
Ensure that the liquor licence and the Alcohol Act are complied with
In cooperation with the warehouse manager, responsible for the withdrawal and sale of all sales goods in the area of responsibility
Co-responsible for supervision and maintenance of equipment in the area of responsibility
Cashier and staff training under area of responsibility
Inform superiors of deviations so that this can be handled by the hotel manager
Responsible for ensuring that the ship's operational and safety management systems, including internal control food routines, are followed up within your area of responsibility
Responsible for following scheduled shift/work lists for the period, with the authority to order overtime for passenger staff as needed
During operational interruptions participate in incidental work
Motivate and develop the crew within service and additional sales, including training of new employees
Implement standard operating procedures within their own area
Responsible for ensuring that instructions in the passenger manual and warehouse management system are followed. Report all irregularities and take preventive action
Ensure that working and rest time regulations are followed
Set up shift and working time lists for your area of responsibility in cooperation with the F&B manager
Certificate of apprenticeship in restaurant is preferred
Good expertise in F&B and restaurant operations
Good commercial understanding
Good knowledge of German and English, advantage of Scandinavian language
Hurtigruten set high demands for safety on board, which means that all employees must have; Basic safety course for seafarers, Crowd and Crisis course, and approved health certificate from authorized seafarer doctor. There is no requirement to have completed the courses before applying, but you must be willing to take them, and please note that the individual must pay for the courses themselves.
Ability to lead, motivate and develop employees in service and upselling
Sociable, outgoing and independent person who handles challenges and changes
Good work capacity, also under stress
Good collaboration skills
An exciting future characterised by new initiatives and great drive
A challenging position, where you work with one of Norway's strongest brands together with good colleagues
Varied working day with shifts 1:1 (two round trips)
Exciting F&B concept
Food and lodging on board
Paid travel to and from the port of departure, by arrangement
Salary according to Norwegian tariff
Competitive terms with, among other things, good pension and insurance terms
A unique workplace with good colleagues of all ages and social cohesion
Challenging working days with Norway's most beautiful views
Applicants will be considered for our entire fleet and applications received will be processed on an ongoing basis
Do you want to know more about our renowned food concept Norway's Coastal Kitchen? Cooking with Culinary Ambassadors - YouTube
Play your part
Inspire the Adventure
Make tomorrow better
The undisputed global leader in sustainable inspirational adventure travel — a catalyst for change towards a greener travel industry. Formed in 1893, Hurtigruten Group is the world’s leading adventure travel group. We have 2,400+ employees worldwide, representing more than 50 nationalities. They form part of three main business units — Hurtigruten Expeditions, Hurtigruten Coastal Express, and Hurtigruten Svalbard — which offer unique small-ship and land-based adventures from pole-to-pole.
At Hurtigruten Coastal Express, we keep Norway moving, connecting 34 communities along its rugged coastline. Through the experience of exploration, we are changing people’s perspectives on what domestic adventure travel looks like while impacting the lives of millions of people.
As a Group, we are revolutionising the travel industry’s approach to sustainability through a number of vital initiatives to protect the world we explore.
Single-use plastic banHurtigruten was the first major travel company to have removed single-use plastic from its entire fleet and our hotels.
Hybrid Explorer shipsHurtigruten has two hybrid-electric powered expedition cruise ships that offer a 20% reduction of fuel consumption.
Beach cleanupsHurtigruten Expedition Teams encourage guests to take part in beach clean-ups, which results in several metric tonnes of trash every year being removed.
Hurtigruten FoundationThe Foundation specialises in the conservation of endangered species, fighting against marine and plastic pollution.
I korte trekkTOM
Forbud mot engangsplastHurtigruten Group er det første store reiseselskapet som fjernet engangsplast fra hele flåten og hotellene våre.
Hybride ekspedisjonsskipHurtigruten Group har to hybridelektriske ekspedisjonsskip som betyr 20 % redusert drivstofforbruk.
StrandryddingHurtigrutens ekspedisjonsteam oppfordrer gjestene til å delta i strandrydding, noe som resulterer i at flere tonn søppel blir fjernet hvert år.
Hurtigruten FoundationStiftelsen har fokus på bevaring av truede arter og bekjemper plast- og havforurensning.