Head Waiter

Skills & Requirements

As a global leader in adventure travel, Hurtigruten strives to optimize hotel operations on board to give our guests the best experience. We are continuously working on the further development and implementation of new concepts that will create even better experiences for our guests. We work to further develop our employees so that together we can provide world-class service and quality.

Are you passionate about providing world-class service? Are you hungry for new challenges and want to work with our concept that is a world leader in local food and adventure travel? Then it is you we seek!

For 130 years, we have worked to provide our guests with unforgettable experiences and offer those we work together with an exciting and rewarding work environment.

Do you dream of leading amazing restaurants? Do you want to help create world-class adventure travel? Are you able to drive the team through change and development? Are you hungry for new challenges in a company with high ambitions and full speed ahead?

We are now looking for a head waiter with a passion for the role of host and good guest experiences.

Working on ships is a way of life and you will get a unique chance to become part of a working environment with passion and determination to succeed. Collaboration, trust, respect and empathy are qualities we value highly and which are important for maintaining an environment based on diversity and inclusion.

Do you recognize yourself in our values: We Inspire, We Empower, We Care, We Explore?

Duties and responsibilities

• Responsible for the operation of the restaurant and surrounding areas, including proper cleaning and hygiene in accordance with established procedures and instructions

• Responsible for cleaning plans in restaurants in cooperation with the buffet responsible

• Ensure that routines are followed, and always lead by example

• Responsible for ensuring that the level of service to passengers is complied with by the restoration staff, including proper serving, uniform and treatment of passengers

• Provide necessary training to the restoration staff, food & beverage and especially when delegating work tasks

• Ensure that the liquor licence and the Alcohol Act are complied with

• In cooperation with the warehouse manager, responsible for the withdrawal and sale of all sales items in the restaurant

• Co-responsible for supervision and maintenance of equipment in restaurants

• Cashier for the restaurant

• In collaboration with the restaurant manager motivate to actively increase sales

Qualifications/Experience

• Certificate of apprenticeship in restaurant is preferred

• Extensive experience from the restaurant industry

• Quality conscious

• Good knowledge of HACCP

• Personal suitability will be emphasized

• Must be fluent in Norwegian and English

• German and/or French is an advantage

• Hurtigruten set high demands for safety on board, which means that all employees must have; Basic safety course for seafarers, Crowd and Crisis course, and approved health certificate from authorized seafarer doctor. There is no requirement to have completed the courses before applying, but you must be willing to take them, and please note that the individual must pay for the courses themselves

Personal qualities

• You have a high focus on safety

• You are a confident leader who is able to motivate and inspire your employees

• You are sociable, solution-oriented and flexible

• You have control over the details, while being able to see the big picture

• You like to work in a team. You have good communication skills, both orally and in writing, are responsible and decisive

• You recognize yourself in our values: We Inspire, We Empower, We Care, We Explore.

We offer

• An exciting future characterised by new initiatives and great drive

• A challenging position, where you work with one of Norway's strongest brands together with good colleagues

• Varied working day with shifts1:1 (two round trips)

• Exciting F&B concept

• Food and lodging on board

• Paid travel to and from the port of departure, by arrangement

• Salary according to Norwegian tariff

• Competitive terms with, among other things, good pension and insurance terms

• A unique workplace with good colleagues of all ages and social cohesion

• Challenging working days with Norway's most beautiful views

Applicants will be considered for our entire fleet and applications received will be processed on an ongoing basis

Do you want to know more about our renowned food concept Norway's Coastal Kitchen? Cooking with Culinary Ambassadors - YouTube