French Travel Consultant (Tallinn based)
- Applications are considered on a rolling basis
- Tallinn
Hurtigruten Estonia OÜ is Hurtigruten's Estonian branch of the company, focused on phone and web sales and a wide range of support functions. There are 300 employees from over 30 different countries working in the Tallinn office. Since our ships will be operating in new destinations, we are looking for more travel and tourism enthusiasts to join our Team.
We offer
- 6 extra days off per year
- Good staff benefits, including family and friends, discount on our amazing voyages
- Flexible benefits package: sports compensation or extra health insurance
- Enthusiastic and ambitious colleagues
- Gym and Sauna in the Office
- Opportunity to experience a truly international working environment
- Friendly, positive and fun atmosphere, different team and company events
- Development opportunities
- Relocation package: flight tickets to Tallinn and 1 month's of accommodation
Job description, tasks
- Receive and make phone calls, e-mails and/or chats and act as the first point of contact for customers
- Maximize every sales opportunity
- Focus on quality customer service
- Provide an effective, polite, friendly and professional service
Hurtigruten is one of Norway's strongest brands and is a spearhead in Norwegian and international tourism. Its ships have been operating in and exploring some of the most challenging waters in the world since 1893; the roots go back to the Norwegian polar heroes. The combination of local transport and tourism with its ships in a year-round route along the Norwegian coast creates today's authentic experiences for guests from all over the world.
Hurtigruten is also the world’s largest expedition cruise company, which comes with a responsibility to ensure that sustainability is integrated across all of the operations. It focuses on innovation, technology and concrete measures to explore as responsibly as possible. The Expedition ships offer unforgettable voyages to Antarctica, Greenland, Iceland, Spitsbergen, the Americas, Europe and across the Atlantic Ocean etc.
Work with great people
Skills & Requirements
Requirements
- Fluent French language skills, written and spoken (at least C1 level)
- Strong customer service experience and communication skills
- Proven ability to handle multiple tasks and demonstrate flexibility
- Ability to work in a fast-paced environment
- Results-oriented and attentive to details
Additional information
Working time: full-time work based on monthly schedules, opening hours: Mon-Fri 10.00 - 20. Sat 10.30 - 18.00, Sun: Closed.
Great Place to Work
Play your part
Inspire the Adventure
Make tomorrow better
About the company
The undisputed global leader in sustainable inspirational adventure travel — a catalyst for change towards a greener travel industry. Formed in 1893, Hurtigruten Group is the world’s leading adventure travel group. We have 2,400+ employees worldwide, representing more than 50 nationalities. They form part of three main business areas — Hurtigruten Expeditions, Norwegian Coastal Express and Hurtigruten Svalbard — which offer unique small-ship and land-based adventures from pole-to-pole.
For almost 130 years we have pushed boundaries on expedition travel and sailed tourists, locals and cargo around the Norwegian coastline and polar regions. We have made Norway more connected, impacting the lives of millions of people. And we continue to share knowledge with our international guests about wildlife, local communities, science and the natural world.
As a group, we are revolutionising the travel industry’s approach to sustainability through a number of vital initiatives to protect the world we explore.
Quick overviewTOM
Single-use plastic banHurtigruten was the first major travel company to have removed single-use plastic from its entire fleet and our hotels.
Hybrid Explorer shipsHurtigruten has two hybrid-electric powered expedition cruise ships that offer a 20% reduction of fuel consumption.
Beach cleanupsHurtigruten Expedition Teams encourage guests to take part in beach clean-ups, which results in several metric tonnes of trash every year being removed.
Hurtigruten FoundationThe Foundation specialises in the conservation of endangered species, fighting against marine and plastic pollution.
Ühekordselt kasutatavateHurtigruten oli esimene suur reisifirma, kes eemaldas kõigilt oma laevadelt ja hotellidest ühekordselt kasutatavad plasttooted.
Hübriidmootoriga ekspeditHurtigrutenil on kaks hübriid-elektrimootoriga töötavat ekspeditsioonireisilaeva, tänu millele on kütusekulu 20% väiksem.
Randade koristamineHurtigruteni ekspeditsioonimeeskonnad julgustavad külalisi rannakoristustöödel osalema, mille tulemusel kõrvaldatakse igal aastal mitu tonni prügi.
Hurtigruteni sihtasutusSihtasutus on spetsialiseerunud ohustatud liikide kaitsele, mere- ja plastireostuse vastasele võitlusele.
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