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Customer Quality Engineer

  • Applications are considered on a rolling basis
  • Västerås
  • Applications are considered on a rolling basis
  • Västerås

Northvolt has an exciting opportunity for an experienced Customer Quality Engineer to join our bold team in Västerås.

In joining us you will play an important part from the very start in building one of the first large scale European battery factories. Northvolt will lead the transformation to a carbon free society.

We are continuously building a team of experienced Quality Engineers and great leaders with industry background.

You will be responsible of developing, defining and executing the qualification process and documentation for Northvolts customers, initially focusing on the automotive sector, reporting to the Customer Quality Manager. You will ensure that the quality of Northvolt products meets or exceeds our customer expectations and will proactively work with the customers to meet their requirements.

The Customer Quality Engineer should possess deep knowledge in quality process design, automotive PPAP, end to end qualification, quality control and assurance, quality management (i.e. according to ISO 9001 and IATF 16949:2016).

You will play an important role to lead and coordinate qualification in product development projects, collaborating with Northvolt R&D and Sales departments, equipment design, development teams and process engineers to efficiently achieve a high standard Li-ion cell development process with effective quality gates.

In general you have a long experience from quality management in product development, specifically in the automotive industry, You have a deep understanding of working and cooperating cross-functionally in a multi-cultural environment with Business Development/Marketing, R&D, Production, Process engineering, IT and Automation. Communication is key in this role.

Main responsibilities: Quality management in automotive customer projects and being a part of the project teams. Responsible for quality management during the whole development period. All automotive customer quality requirements should be handled directly working with customers and coordinating internal deliveries with the Northvolt teams.

You should be analytical and logical with an ability to identify opportunities and improvements to drive increased quality through data driven approaches.

Key responsibilities include but are not limited to:

  • Leading projects with quality tasks to complete the customer qualification process including documentation

  • APQP : Quality planning for necessary items based on customer milestones

  • Automotive customer requirement analysis : Participate in feasibility study and Procedure method set up for all customer requirements

  • Development quality management, DFMEA : Support the structure set up, risk analysis and customer communication

  • Product verification : Based on customer requirement, product verification should be defined

  • Quality Gates : Manage Quality milestone gates for product and process for each development phase

  • Customer milestone gate approval : depending on customer process, customer milestone gate should be managed and approved

  • Continuous customer communication and responsible for VOC

  • Owning, developing, standardizing and executing Northvolt's automotive Production Parts Approval Process.

  • Work across many parts of the organisation, collaborating with business development, technical design and development team, process engineering and automation

  • Oversee completion of all parts of the qualification process including DFMEA, PFMEA and control plan with R&D and Process team

  • PPAP : Customer approval for final development

What we offer
We offer you a very diverse company with over 85 different nationalities. You will be given a unique opportunity to be a part of building a great company and make an impact. The Customer Quality Engineer is a vital role to Northvolt customer relations, the success of Northvolt and key to Northvolt's mission to enable the future of energy.

We have an open and welcoming atmosphere where we share knowledge and help each other. You will get the chance to take own initiatives and let your imagination run wild, learn and grow your skills as well as meet great colleagues.

Join us in building the best team and be a part of a great company culture.

Apply with CV and cover letter or your complete LinkedIn profile.

Full time employment, fixed salary.

Work with great people

Josephine Korijn
Investment Manager
"We move at a fast pace and decisions are made in a deliberate, thoughtful, and bold manner."
Mohamed Farah
R&D Electrode Manager
"At Northvolt there is no right or wrong. Everyone brings something to the table."
Maria Åstrand
Director Raw Materials
"It’s a once in a lifetime opportunity to be part of starting up a new industry segment."
Erin Mathews
Industrialisation Manager
"I love being a part of such a bold effort to tackle the energy problem."

Skills & Requirements


  • MSc degree in mechanical/chemical engineering or similar

  • Automotive customer requirement analysis

  • Experience in automotive Customer development process (Preferred German customer) Preferred whole development period

  • Quality tools : FMEA, SPC, process capability, MSA, 8D

  • Six sigma training and familiar with DOE, SPC, D/P FMEA, Quality troubleshooting tools and problem solving methodology

  • Education in relevant quality discipline

  • 5+ years of relevant work experience within high volume production

  • Experience of qualification processes and/or parts in the automotive industry

  • Knowledge in the automotive Production Parts Approval Process

  • Knowledge and experience of applying IATF 16949:2016, ( VDA and ISO9001:2015 is also preferable)

  • Experience in developing processes, standards and documentation in an efficient way to meet customer requirements

  • Project management skills and a successful track record of leading quality improvement and qualification projects in manufacturing

  • Knowledgeable in Lean and TQM

  • Curious, technically educated and preferably with a strong business background

Specific Skills/Abilities

  • Excellent English written and oral skills, Swedish or German is a plus
  • Highly organised and result-driven
  • An eye for detail
  • Proactive and goes beyond expectations
  • Customer focused
  • Good negotiation and problem-solving skills
  • Has a "can do" attitude and an entrepreneurial spirit
  • Able to work under high pressure and tight deadlines, excellent time management
  • Able to work well with others in a team environment, as well as independently
  • Able to work in a high profile and often high pressured international environment
  • Qualities that we cherish are flexibility, sense of quality, friendliness, motivation to take on new challenges, grit and a sense of humour
  • Passionate & purpose driven

You are curious and have no problem with networking and building up good relations with people.

You need to be communicative and responsive. We value great self-discipline and a natural talent to make things happen.

Great Place to Work

  • World leading technique

  • Top specialists as team peers

  • International environment

  • Fast paced & entrepreneurial culture

  • Warrant program

  • Wellness grant

About the company

Northvolt makes green batteries for a blue planet. Affordable cells and high-quality battery systems. All manufactured with a record-low carbon footprint. Purposely built to provide Europe with the opportunity to switch to renewable energy – efficiently and entirely.

To accomplish this, we do things differently. We design, manufacture, and recycle everything under one roof. We even build our own factories. All this is incredibly challenging and requires us to think in unconventional ways. We’re constantly experimenting, learning and adapting to make batteries so great – they will one day make oil history.

Northvolt is growing fast. We’re staffing our international office in Stockholm, our R&D facility, Northvolt Labs, in Västerås, as well as our Gdansk facility for production of battery systems. We're also hiring for our gigafactory Northvolt Ett in Skellefteå, Sweden. We want to work with smart individuals from all disciplines. Strong individuals that truly want to make a positive impact on the future. Those of us already on board share a passion for our mission. We’re prepared to work hard in pursuit of excellence. We enjoy the ride and our main drive is to make a difference for real. As a team, we’re dedicated to thinking new, working hard and having fun.

Volker Ebert | Contact Person

I'm interested

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