Training and User Adoption Specialist
The Training and User Adoption Specialis t will be responsible for identifying training needs and designing and delivering effective training programs for software used by the company - such as the company's enterprise resource planning (ERP), manufacturing execution system (MES), and product lifecycle management (PLM) software solutions. The position is also responsible for the successful user adoption of these systems and driving continuous improvement efforts.
Key responsibilities:
- Provide feedback to IT and product teams on how the company's software can better meet user needs and expectations
- Develop and deliver training materials and programs for various software used by the company - such as ERP, MES, and PLM systems, including classroom training, e-learning modules, and user documentation
- Work closely with business process owners and super users to ensure that training programs meet the needs of end-users and align with business processes.
- Measuring user adoption and success KPIs to evaluate the effectiveness of the training programs and identify opportunities for improvement.
- Drive continuous improvement efforts to increase system usage and adoption, including developing best practices, conducting user surveys, and delivering targeted training and support.
Accountability/authorization:
The Training and User Adoption Specialist is responsible for ensuring successful user adoption of ERP, MES, and PLM systems, and has the authority to design and deliver training programs and materials to achieve this goal. This position will work closely with business process owners and super users to ensure that training programs meet the needs of end-users and align with business processes.
Work with great people
Skills & Requirements
Requirements:
Bachelor's degree in education, instructional design, or related field.
3+ years of experience designing and delivering training programs for ERP, MES, or PLM systems.
Strong understanding of adult learning principles and instructional design methodologies.
Experience working with Agile development methodologies and familiarity with Scrum framework.
Deep understanding of manufacturing environment and processes.
Excellent communication, interpersonal, and presentation skills.
Ability to work collaboratively across departments and functions.
Experience working with a Project Management Office (PMO) is a plus.
Specific skills:
Proficiency in Microsoft Dynamics 365 ERP and MES software.
Experience with PLM systems, such as Siemens Teamcenter or PTC Windchill.
Familiarity with user adoption metrics and strategies.
Ability to develop effective e-learning modules and user documentation.
Project management skills, including the ability to manage multiple projects simultaneously.
Continuous improvement mindset and ability to identify opportunities for process and system improvements.
Familiarity with change management methodologies and strategies.
Personal success factors:
Passion for designing and delivering effective training programs.
Results-driven mindset and commitment to continuous improvement.
Strong attention to detail and ability to work independently.
Ability to adapt to changing priorities and thrive in a fast-paced environment.
Proactive and solution-oriented mindset.
Ability to build and maintain strong relationships with stakeholders at all levels of the organization.
Great Place to Work
World leading technique
Top specialists as team peers
International environment
About the company
Northvolt is a European supplier of sustainable, high-quality battery cells and systems. Founded in 2016 to enable the European transition to a decarbonized future, Northvolt has made swift progress on its mission to deliver the world’s greenest lithium-ion battery with a minimal CO2 footprint and the highest ambitions for recycling. Among Northvolt industrial partners and customers are ABB, BMW Group, Scania, Siemens, Vattenfall, Vestas and the Volkswagen Group.
Northvolt Ett is a next generation battery cell factory focused on process innovation, scale and vertical integration. Once completed, the gigafactory will be one of the largest battery cell factory in Europe and produce at least 32 GWh of capacity annually.
Alongside Northvolt Ett, Northvolt is also establishing a manufacturing site for battery systems in Gdansk, Poland. This facility, Northvolt Battery Systems Jeden, will industrialize and produce world leading battery systems in order to meet the increased demand for complete battery solutions on the European market. The factory is a highly automated, state-of-the-art production facility for battery modules and energy storage solutions.
We are currently in an exciting fast-growing phase and operate in a dynamic environment, dealing with a wide range of stakeholders. We are staffing our international office in Stockholm, our R&D facility, Northvolt Labs in Västerås, as well as Northvolt Battery Systems Jeden, in Gdansk, for production of battery systems. We are also preparing for upcoming positions at the main factory, Northvolt Ett, in Skellefteå.
We want to work with experienced manufacturing experts as well as talented and purpose driven people from all kinds of disciplines to make this happen. Those of us already on board share a bold streak and a passion for our mission. We are prepared to work hard in pursuit of excellence. We enjoy the ride and our main drive is to make a real difference. We are a team dedicated to thinking new, working hard and having fun. Join us today!
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