Do you want to use your critical thinking abilities and engineering principles to design and deploy solutions that have a direct impact on patient care? We are currently looking for engineers who want to enter the world of healthcare IT, serving customers in the UK and Ireland as an customer operations engineer.
Sectra is one of the world’s leading providers of IT systems for managing medical images. Our long-term ambition is to be the leader in making customers’ diagnostics more efficient and contribute to proven improved care outcomes for patients. Implementing our solutions, delivering upgrades to our customers and meeting their requests of for example integrations and migrations is key for our customers success and satisfaction. You will experience, and be part of, putting technologies in place that support the patient journey in the UK & Ireland healthcare system.
Working as an Customer Operations Engineer
As a Customer Operations Engineer, you are a technical expert who enables Sectra to deliver products and services to our customers. You will be part of the Customer Operations department and work closely with senior system engineers, project managers and application specialists to deploy, manage and maintain the interfaces using interoperability frameworks and standards. You will develop a strong understanding of Hospital IT systems, communication and interoperability frameworks and standards that can be leveraged across the entire Health IT domain.
You often work with customers in a specific region, but since we follow the same processes across the Sectra world, this is also a role with plenty of opportunities to work abroad for a shorter or longer period of time.
Your main responsibilities include:
As a leading international medical PACS provider we are contributing to a healthier and safer society one solution at a time. Our employees make our vision possible and we believe that we have the best people working for us. We offer superb training and excellent mentors to help you excel within your role.
Life at Sectra
You will be part of the organisation in the UK and Ireland who runs the Sales, Deployment and Support Departments for our market. Your work here at Sectra will have a direct impact on our mission to create solutions that are beneficial for life, working closely with our customers and end users.
At Sectra, we hire for attitude and ability – train for skill. This means who you are is more important than your previous experiences. There are a few core abilities that are central for any role. We always look for your willingness and ability to learn and take on new tasks fast, utilize previous experiences and quickly grasp new information. We also want you to have a strong analytical mindset in which we consider it to be important that you can understand and break down and solve problems. We also look for good communicators who have the ability to interact with colleagues, partners and customers in an effective, clear and constructive way.
In addition to these abilities, we also want you to:
We consider it a great asset if you:
The goal is for the right candidate to start as soon as possible.
We recruit on an ongoing basis. This means we encourage you to apply or contact us as soon as possible.
Learn more about our recruitment process here.
Innovation & technology
Working close to customers
Making a difference
Innovation och teknologi
Arbejde tæt på kunderne
Innovation & Teknologi
Gør en forskel
Je maakt écht verschil
Innovatie & Technologie
Werk samen met medische professionals
Gjøre en forskjell
Innovasjon og teknologi
Arbeide nær kunder
Sectra develops and sells cutting-edge solutions for medical IT and cybersecurity. We help hospitals and those who are training future healthcare personnel to improve their efficiency so that patients can receive better care. We also support and help defense, authorities, and critical social functions to secure their communication against eavesdropping and protect their systems against unauthorized access. This is how we create conditions for a healthier and safer society.
One thing that identifies us at Sectra is our customer obsession— our ability and willingness to understand, create value for and stand up for our customers. This shared priority is at the core of our culture. Our customers describe this as having the knowledge to meet expectations, the passion to exceed them. As we hire for attitude and ability - train for skill, we happily expand your knowledge, if you bring the passion and willingness to learn.