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Housekeeping Manager

  • Applications are considered on a rolling basis
  • Applications are considered on a rolling basis

For 130 years, we’ve been committed to continuously improving what we do for our guests and the people we work with. As Housekeeping Manager, you will be responsible for the overall housekeeping and laundry operation on board the vessel.

Work with great people

Tessa van Drie
Expedition Leader
"For ten years I’ve been motivated and supported to try different roles and grew into the role of Expedition Leader. Together with the team on board we aim to give our guests a journey a lifetime."
Kris Willassen
Head of Port and Nautical Operations
"Working in an international environment with ships and professional colleagues from all around the world is very inspiring and motivating!"

Skills & Requirements

Duties and Responsibilities:

  • Must be able to use and access SPMS, MMS, SmartPal ,MMS, OCS, Loopon and POS to retrieve information needed and distribute to crew as needed.

  • Ensure the ship provides a structured, efficient and premium level housekeeping service.

  • Organizes daily pre-shift briefings, delegating tasks, extra duties and actively participates in all onboard trainings.
  • Responsible for all housekeeping related tasks in guest and crew rooms, corridors, pantries and public areas: front and back of house including the laundry.
  • Manages operation in line with Hurtigruten’s Public Health, Environmental, Safety and Security Policy.
  • Responsible for controlling the housekeeping inventory and ordering stock via Hotel Controller.
  • Review the upcoming guest manifest, how many guest will embark special needs and requests.
  • Check the reception if there are any request and complains from the guest.
  • Supervises the separation and disposal of waste / garbage according to company procedures.
  • Organizes the guest and crew laundry service providing adequate times for crew processing.
  • Ensure reporting of all maintenance issues and inspections with completion in a timely manner.
  • Carries out daily inspections of lockers, guest rooms and public crew and guest areas.

Qualifications / Skills:

  • Experienced leader in Housekeeping from on-board cruise or Expedition vessels
  • Experience of working with multiple systems
  • Must be fluent in English written and verbally, Norwegian and German an advantage
  • Outstanding knowledge of Vessel Sanitation Program regulations and procedures
  • Must be able to adapt to a fast pace changing working environment
  • Knowledge of general office practices, procedures and equipment
  • Ability to prioritize tasks and work independently
  • Strong organizational, interpersonal and communication skills
  • Ability to interact with senior-level management and owner representatives

Great Place to Work

  • Play your part

  • Inspire the Adventure

  • Make tomorrow better

About the company

The undisputed global leader in sustainable inspirational adventure travel — a catalyst for change towards a greener travel industry. Formed in 1893, Hurtigruten Group is the world’s leading adventure travel group. We have 2,400+ employees worldwide, representing more than 50 nationalities. They form part of three main business Units — Hurtigruten Expeditions, Hurtigruten Coastal Express and Hurtigruten Svalbard — which offer unique small-ship and land-based adventures from pole-to-pole.

At Hurtigruten Expeditions, we sail guests on adventures to more than 250 destinations across 30+ countries. Through the experience of exploration, we are changing people’s perspectives on what adventure travel looks like while impacting the lives of millions of people.

As a Group, we are revolutionising the travel industry’s approach to sustainability through a number of vital initiatives to protect the world we explore.

Quick overviewTOM

Single-use plastic banHurtigruten was the first major travel company to have removed single-use plastic from its entire fleet and our hotels.

Hybrid Explorer shipsHurtigruten has two hybrid-electric powered expedition cruise ships that offer a 20% reduction of fuel consumption.

Beach cleanupsHurtigruten Expedition Teams encourage guests to take part in beach clean-ups, which results in several metric tonnes of trash every year being removed.

Hurtigruten FoundationThe Foundation specialises in the conservation of endangered species, fighting against marine and plastic pollution.

Saskia Ubben | Contact Person

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