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Fraud Prevention Specialist in Operations

We are looking for a Fraud Prevention Specialist in the Due diligence, Fraud & Complaints Team

Your tasks and areas of responsibility and deliveries on a Nordic level:

  • Take insights and inputs from Investigations Fraud prevention
  • Explore new ways of preventing Fraud
  • Create and manage Fraud prevention rules and models
  • Bank Projects – set requirements etc.
  • Provide SME support on Fraud related matters
  • Conduct research to analyze customer behaviors and preferences
  • Create a single holistic view of our customers highlighting the risks they pose to the bank
  • Leverage customer data and behaviors to enhance risk segmentation and profiling
  • Analyze and create reports sharing customer insights and future perspectives with recommendations for future actions
  • Work with the Nordic Fraud teams and 2LoD Risk to accurately identify our Fraud risks
  • Provide the Financial Crime GRC Specialist with insights into key figures (e.g., Fraud Losses) and their implications for the wider organization
  • Communicate to the organization the risk it faces and how we are proactively preventing Fraud through reporting to Local, Nordic, and Global stakeholders
  • Actively monitor and ensure delivery of relevant KPIs and present to(in Fraud forums internal and external
  • Set up monitoring reports and dashboard-based data
  • Ensure right quality and execution of Internal Audit recommendations
  • Execute/support training and knowledge sharing in team and across Operations to ensure correct behavior ref. Fraud trends and Fraud prevention

Skills & Requirements

  • Strong communicator and good team player
  • Strong ability to execute
  • Highly analytical and solution oriented
  • Strong ability to understand complex issues
  • Data driven and skilled within creating reports on high level
  • Motivate, inspire, and energize your surroundings
  • Structured and a doer
  • Creative
  • Challenges the established truths. Makes numbers fun! Is a good storyteller
  • Strategic thinker and proactive identifying opportunities to leverage data
  • Thrives in a dynamic and changing environment
  • Commercial and technical oriented mindset
  • Passionate about preventing Fraud

Qualifications and experience:

  • Solid understanding and experience from financial/service industry
  • Good understanding and knowledge of customer/partner journeys/processes
  • Highly used to and understand relevant laws and regulations
  • Solid business understanding and deep knowledge of policies and procedures within areas of responsibility
  • Insight in different types of Fraud
  • Up to date on leading analytics technology and platforms
  • Proven analytical expertise within Fraud
  • High quantitative and analytical competence
  • Very good business understanding and the story behind the numbers
  • Fluent in written and spoken English and one of Scandinavian languages
  • +3 years relevant work experience; preferably in banking industry within Financial Crime area
  • Data extraction, statistical analysis and model building within a Financial Institution domain such as AML, Risk, and / or Fraud
  • Proven experience in Fraud Prevention

Are you interested?

If you have the right profile, will and enthusiasm, please send your application and CV via the link.

You are welcome to contact Head of Function Rikke Lisbeth Hartvich on tel. +45 31724488, if you have any questions about the position.

The job is to be filled as soon as possible, so we therefore encourage you to send your application as soon as possible and by the latest on the 31. of May 2023.

Great Place to Work

  • Innovative and looking to the future

  • We invest in you

  • Employee benefits and discounts

  • Dynamic work environment

  • Engaged colleagues

  • Social events for all employees

  • BeHealthy | Your health is important to us

  • Competitive insurance and pension plans

  • We give back to society

  • Gode pensions- og forsikringsforhold

  • Vi investerer i din udvikling

  • Vi giver tilbage til samfundet

  • Medarbejderfordele og rabatter

  • Dedikeret kollegaer

  • Globale muligheder

  • Sociale arrangementer for alle medarbejdere

  • Innovativ og fremadtænkende virksomhed

  • Gode forsikrings- og pensjonsordninger

  • Sosiale arrangement for alle ansatte

  • BeHealthy | Din helse er viktig for oss

  • Innovativt og fremtidsrettet selskap

  • Vi investerer i deg

  • Vi gir tilbake til samfunnet

  • Personalgoder og rabatter

  • Dynamisk arbeidsmiljø

  • Engasjerte kolleger

  • Sociala evenemang för alla anställda

  • Dynamisk arbetsmiljö

  • Vi ger tillbaka till samhället

  • Konkurrenskraftiga pensioner & försäkringar

  • Innovation, förbättring och utveckling

  • Globala möjligheter

  • Friskvård - din hälsa är viktig för oss

  • Engagerade kollegor

  • Personalförmåner via Benify

About the company

We are a Nordic bank with more than 1,200 colleagues in Sweden, Norway, Denmark and Finland, and proud to be part of Banco Santander, one of the largest banks in the world with a solid history going back more than 160 years.

Our purpose is to help people and businesses prosper and we aim to be the best retail and commercial bank, earning the lasting loyalty of our people, customers, shareholders and communities - through simple, personal and fair banking.

In our organization we foster and value an engaged, challenging and passionate environment that provides opportunities for personal and professional growth. We operate in an ever changing environment, and believe the key to success is innovative involvement, a playful approach to active learning and continuous improvement in our daily work.

We are firmly committed to being a responsible bank in the way we operate, our culture, caring for our environment and giving back to society. Banco Santander is recognized as the most sustainable bank in the world following the publication of the Dow Jones Sustainability Index (DJSI) for 2019.

Read more about responsible banking on our global webpages.

Santander Consumer Bank is one of the largest Nordic banks providing loans and credits, credit cards, deposits and insurance to private customers.

To learn more about Santander in the Nordics, please visit our local webpages


TA Nordic Bank with global strength

TPart of Banco Santander – one of the world’s largest financial institutions

TBanco Santander’s history goes back more than 160 years

TWorld’s Most Sustainable Bank 2019 (Dow Jones Sustainability Index 2019)

TOver 1200 employees across the Nordics

TWe serve over 1.6 million customers

TStrategic partnerships with over 10 000 car dealers, merchants and brokers

TInnovation is key to our future success

TBanco Santanders historie går mere end 160 år tilbage

TVerdens mest bæredygtige bank 2019 (Dow Jones Sustainability Index 2019)

T1.200 ansatte på tværs af Norden

TOver 1.6 mio kunder

TStrategiske partnerskaber med mere end 10.000 bilforhandlere, indkøbere og brokere

TInnovation er nøglen til vores fremtidige succes

TVi leverer digitale kundeoplevelser

TEn Nordisk bank med global styrke

TEn del af Banco Santander – en af verdens største finansielle institutioner

THistorien vår går tilbake til 1963 i Norge

TOver 600 000 kunder og 3500 partnere i Norge

T50/50 fordeling menn og kvinner

TOver 600 000 kunder og 3500 partnere i Norge

TStørst på billån i Norge

TFremtidsrettede | Først ute i Norge med ApplePay

TVi er dedikert til å være en ansvarlig långiver!

TInnovative | Vår siste nyvinning SHFT – en abonnementsløsning for bil

TEn nordisk bank med global styrka

TDel av Banco Santander - en av världens största finansiella institutioner

TBanco Santanders historia går tillbaka mer än 160 år

TVärldens mest hållbara bank 2019 (Dow Jones Sustainability Index 2019)

T1200 anställda i Norden

TVi servar över 1,6 miljoner kunder

TInnovation är nyckeln till vår framgång

TVi levererar digitala kundupplevelser i framkant

Rikke Lisbeth Hartvich | Contact Person

I'm interested
Santander Consumer Bank Nordics

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