Join Denmark's best customer relations team as a Customer Success Agent! If you are passionate about customer service, have a natural drive for proactive service, and thrive on helping people understand and use IT systems, this is the perfect opportunity for you.
As a Customer Success Agent, you have a passion for sharing your knowledge and helping customers through their journey of experiencing and implementing our products. Your ability to communicate effectively and quickly identify and relay the best solution is crucial to our success as a subscription-based company. As part of your day-to-day, you'll be onboarding our new customers, call our existing customers to follow up and improve their use of our system, while also navigating through our Customer Service and Customer Success teams. With your skills, you'll play an integral role in building and maintaining strong relationships with our customers.
What you will get to do:
What we'd like to see in you:
If you are a team player with a positive attitude, looking for a challenging role with excellent opportunities for personal and professional development, then we want to hear from you! This is a full-time position with a competitive salary based on qualifications, pension plan, health insurance, and the possibility to work from home.
Blood donation during working hours
Opportunity for remote work
Annual conference in an exciting location
Cozy office in a turn-of-the-century villa
Biking distance from Uppsala city center
Weekly wellness hour with personal trainer
We encourage an active lifestyle
We provide the hardware you need to perform
Inclusive work environment
Monthly social activities
We are located close to train, metro and bus
Free lunch, snacks and beverages
Career and skills development support
Flexible with working from home
Flexibel arbetsplats, variera hemifrån och kontor
Pension- och sjukförsäkring
Utrustningen du behöver: dator, mobil, abonnemang
Attractive employment package
Flat organizational structure
Social sustainability focus
Inclusive work environment
We provide pension and health insurance
Exercice and culture benefit
Friendly working culture
Interesting carrier paths
International working environment
Flexible working hours
Hybrid working - work both at office and at home
Free parking spaces
Free cold and hot drinks
Good transportation connection to our office
At Ordrestyring, our mission is to help thousands of tradespeople work smarter, making their everyday lives easier. Our innovative project management platform enables craftspeople from dozens of trade industries to digitize and optimize their workflow to save time, reduce costs and more.
As an employee at Ordrestyring, you'll be part of a dynamic team of dedicated specialists who are passionate about problem solving and supporting our customers' transition to the digital age. We are a group of 50+ colleagues of different backgrounds and nationalities who support, challenge and encourage one another to do our best and try new things.