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Capgemini Invent - Business Process Senior Consultant


As the digital innovation, consulting, and transformation brand of the Capgemini Group, Capgemini Invent helps CxOs envision and build what’s next for their organizations. Located in more than 30 offices worldwide and 37 creative studios around the world, its 10,000+ strong team member combines strategy, technology, data science, and creative design with deep industry expertise and insights, to develop new digital solutions and business models of the future.


We are looking for a Business Process Senior Consultant to join our team. The ideal candidate will have experience in business process improvement and will be responsible for analyzing our current client’s business processes and identifying areas for improvement. This individual will also be responsible for implementing new business processes to increase efficiency and productivity.


As a Corporate Experience Expert, you will act as a key member of the operational excellence team participating in strategic business decisions, being instrumental in various cross-industry initiatives.

  • Conduct detailed analysis of current business processes to identify inefficiencies and areas of improvement.
  • Work with stakeholders to gather requirements and develop process improvement plans.
  • Develop and implement process improvements and standard operating procedures (SOPs).
  • Assess impact of the implemented actions, track progress and identify opportunities for further improvements.
  • Provide training and support to stakeholders on new processes and procedures.
  • Collaborate with other departments and external partners to ensure that processes are aligned with company goals and objectives.
  • Stay up to date with industry best practices and trends in process improvement.


Professional Background

You have:

  • A minimum of two years of previous work experience in analyzing, standardizing, and optimizing processes and workflows (BPMN, process mapping, process re-engineering, business analysis, Lean techniques)
  • Experience in process mining is a plus
  • Ability to analyze and present complex processes and data in a logical, structured, and compelling manner
  • Strong presentation and moderation skills as well as very good MS Office skills

Educational background

  • A Master’s Degree from a top university
  • An MBA or an additional master’s degree is a plus.

Personal Skills

  • You are fluent in English as well as French or Dutch, and you have a practical knowledge of the other Belgian national language
  • You are solution oriented - analyzing the client’s issues, by gathering, validating, and analyzing requirements, proposing a range of potential solutions and helping them select a solution
  • You have very strong interpersonal skills, including, but not limited to, verbal and written communication skills up to CxO level
  • The passion to invent what’s next in operational excellence
  • A strong proactive, team player who has an entrepreneurial mindset with the dedication and drive to deliver high-quality results
  • A logical, analytical, and structured thinker with good relationship management and influencing skills – often influencing senior stakeholder groups
  • You can empathize with clients in politically challenging environments


  • An exciting and intellectually challenging job within a leading management consulting company
  • An interesting salary package including a company car and fringe benefits
  • A direct career path with growth potential in a dynamic and diverse team
  • The ability to carve out your own growth path in line with your interests and capabilities
  • Training and Personal Development opportunities in line with your personal ambitions
  • Flexible way of working (teleworking, working hours, etc.)
  • Benefit from personal mentoring by your dedicated counsellor who will help you to grow personally and within the group
  • A nice and collaborative environment with emphasis on team building

Work with great people

Ward Lambrecht
Business Analyst
"I joined Capgemini because we share the same drive; to empower each other and to grow towards new sustainable heights"
Luisa Salustri
Junior Consultant
"Everyone is really willing to help, be together and create a nice vibe. So, you really see it in the things you are doing and the events that are organized."
Jesufemi Ojuri
Junior SAP Consultant
"When people refer to Capgemini, the first thing that comes to my mind is community, because I have friends who work here already, and they always tell me that you are not working by yourself."
Jishnu Seelam
Junior Test Engineer
"Everyone who organized the onboarding did a great job of making the flow of information as concise as possible and useful, and so I never really felt lost."
Camile Nothbaum
Junior Workforce & Organization Consultant
"As a young consultant, I want to learn a lot from the company and at the same time I want a familial vibe. I found this at Invent and that is one of the reasons I joined the organization."
Garcia Mabanza
IT Consultant
"Capgemini is the pioneer of new technologies and techniques. I think technology is the first thing that people are going to think when they talk about Capgemini."
Lennert Jacobs
Software Consultant
"As an organization, Capgemini is very welcoming. That is also an important part for me. Everything is a bit relaxed. They know you are new, and they help you with everything."
Shagir Khaled
Junior SAP Consultant
"One of the values that stays with me is fun. Capgemini is very different from other companies as they have included fun as one of their values."

Great Place to Work

  • Global company with European Management style

  • Entrepreneurship in a stable environment

  • Projects for big companies

  • True industry shapers

  • Work in a stable environment

  • Career development framework

  • We nurture your strongest asset; knowledge

  • Flat structure, no strict hierarchy

About the company

Capgemini Invent combines strategy, technology, data science and creative design to solve the most complex business and technology challenges.Disruption is not new, but the pace of change is. The fourth industrial revolution is forcing businesses to rethink everything they know. Leading organizations behave as living entities, constantly adapting to change. With invention at their core, they continuously redesign their business to generate new sources of value. Winning is about fostering inventive thinking to create what comes next.

1976Founded in 1967 in Grenoble by Serge Kampf as Sogeti.

1970The first company in the sector to offer consulting.

1975Acquisition of Cap and Gemini

1980First major transatlantic contract with the Los Angeles Time.

1998First multinational contract with General Motors

2000Group headcount surpasses – 50.000

2010Group headcount surpasses 100.000

2016Serge Kampf passes away

2017Celebrations for 50 years Capgemini

Eline Blanc | Contact Person

I'm interested
Capgemini Invent

Brussels | Hybrid
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