Job Description
Restaurant servers work in hotels and restaurants where their main job is
providing excellence in customer services. Before a restaurant opens,
restaurant servers are expected to prepare tables, lay napkins and dishes and
ensure that all flatware is properly set. They are also required to ensure
that the menu is available and in good physical condition. Since they take
orders, they need to be familiar with what the menu offers and what each menu
item consists of.
Another major part of a restaurant server’s job is to handle table bookings.
They mark booked tables and direct or escort customers to them. Restaurant
servers also suggest menu items that they feel customers will like along with
ensuring that the customers know of daily specials.
Providing customer services in the food service industry is not the easiest of
jobs. People who work as restaurant servers are required to be familiar with
the physical and customer service demands of this position. If you are
thinking of applying / advertising for a position as a restaurant server, the
following job duties may interest you.
Skills & Requirements
Welcome patrons and customers as they arrive
• Direct or escort guests to their seats
• Provide menus and suggest menu items
• Provide detailed information of menu items
• Suggest daily specials
• Serve welcome drinks and take orders
• Repeat orders to ensure accuracy
• Relay orders to the kitchen and ensure that all orders are delivered on time
• Ensure the accuracy and quantity of every order
• Serve food as it arrives and refill glasses
• Prepare tables by laying table cloth and dishes
• Offer desserts and drinks
• Clean tables and dining areas including counters
• Deliver food items to tables in a professional and timely manner
• Ensure that food presentation is up to the mark
• Maintain appropriate stock levels
• Provide customers with checks and take payments
• Attempt to up-sell food and beverage items
About the company
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