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ServiceNow Application Specialist

Job Description:

We are seeking a highly motivated ServiceNow Application Specialist with CSA and CAS certification to join our team. As a ServiceNow Application Specialist, you will be responsible for configuring, customizing, and maintaining ServiceNow applications for our clients. You will work closely with project teams, business stakeholders, and technical resources to ensure successful delivery of ServiceNow solutions.


  • Configure and customize ServiceNow applications that enhance the value of the base platform, especially on the ITSM, ITAM, CSM and SecOps
  • Develop and maintain technical documentation, including technical specifications, system design, and process flows.
  • Work collaboratively with project teams, business stakeholders, and technical resources to ensure successful delivery of ServiceNow solutions.
  • Participate in testing, troubleshooting, and debugging of ServiceNow solutions.
  • Keep up-to-date with ServiceNow technologies and industry best practices.
  • Participate in team meetings and provide status updates on assigned tasks.
  • Identify, prototype, and articulate the value proposition of innovative ServiceNow applications


  • Bachelor's degree in Computer Science or related field.
  • CSA and CAS certifications are required.
  • 3+ years of experience in configuring and customizing ServiceNow applications.
  • Strong knowledge of IT Service Management (ITSM) and IT Operations Management (ITOM) processes.
  • Experience with ServiceNow integrations, including REST and SOAP web services, LDAP, and SSO.
  • Familiarity with relational databases, SQL, and data modeling.
  • Good understanding of software development methodologies and best practices.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team-oriented environment.

If you meet the qualifications and are interested in this exciting opportunity, please apply with your resume and cover letter. We look forward to hearing from you.

Work with great people

Sander Theuns
Salesforce Functional Expert
"Capgemini provides me with the right challenges and empowers me so that I can learn and improve daily."
Christoffel Gilis
UX designer
"Idean, an Ideal place to work!"
Ward Lambrecht
Business Analyst
"I joined Capgemini because we share the same drive; to empower each other and to grow towards new sustainable heights"

Great Place to Work

  • Global company with European Management style

  • Entrepreneurship in a stable environment

  • Projects for big companies

  • True industry shapers

  • Work in a stable environment

  • Career development framework

  • We nurture your strongest asset; knowledge

  • Flat structure, no strict hierarchy

About the company

A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of over 200,000 team members in more than 40 countries. The Group reported 2018 global revenues of EUR 13.2 billion.

1976Founded in 1967 in Grenoble by Serge Kampf as Sogeti.

1970The first company in the sector to offer consulting.

1975Acquisition of Cap and Gemini

1980First major transatlantic contract with the Los Angeles Time.

1998First multinational contract with General Motors

2000Group headcount surpasses – 50.000

2010Group headcount surpasses 100.000

2016Serge Kampf passes away

2017Celebrations for 50 years Capgemini

Eduardo Manso | Contact Person

I'm interested

Brussels | Hybrid
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