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ServiceNow Architect

Job Description:

We are looking for a highly skilled ServiceNow Architect with CSA+CIS certification to join our team. As a ServiceNow Architect, you will be responsible for designing, implementing, and optimizing ServiceNow solutions for our clients. You will work closely with project teams, business stakeholders, and technical resources to ensure successful delivery of ServiceNow solutions.


  • Design and architect ServiceNow solutions, including system integrations, customization, and configuration.
  • Develop and maintain technical roadmaps and architectural standards for ServiceNow solutions.
  • Work collaboratively with project teams, business stakeholders, and technical resources to ensure successful delivery of ServiceNow solutions.
  • Develop and maintain documentation, including technical specifications, system design, and process flows.
  • Conduct research and provide recommendations for emerging ServiceNow technologies and industry best practices.
  • Participate in pre-sales activities, including scoping, estimating, and proposal development.
  • Serve as a technical lead for medium-size ServiceNow projects.


  • Bachelor's degree in Computer Science or related field.
  • 5+ years of experience in designing and implementing ServiceNow solutions.
  • CSA and CIS certifications are required.
  • Strong knowledge of IT Service Management (ITSM) and IT Operations Management (ITOM) processes.
  • Experience with ServiceNow integrations, including REST and SOAP web services, LDAP, and SSO.
  • Experience with scripting languages, such as JavaScript, AngularJS, and HTML.
  • Familiarity with relational databases, SQL, and data modeling.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team-oriented environment.

If you meet the qualifications and are interested in this exciting opportunity, please apply with your resume and cover letter. We look forward to hearing from you.

Work with great people

Sander Theuns
Salesforce Functional Expert
"Capgemini provides me with the right challenges and empowers me so that I can learn and improve daily."
Christoffel Gilis
UX designer
"Idean, an Ideal place to work!"
Ward Lambrecht
Business Analyst
"I joined Capgemini because we share the same drive; to empower each other and to grow towards new sustainable heights"

Great Place to Work

  • Global company with European Management style

  • Entrepreneurship in a stable environment

  • Projects for big companies

  • True industry shapers

  • Work in a stable environment

  • Career development framework

  • We nurture your strongest asset; knowledge

  • Flat structure, no strict hierarchy

About the company

A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of over 200,000 team members in more than 40 countries. The Group reported 2018 global revenues of EUR 13.2 billion.

1976Founded in 1967 in Grenoble by Serge Kampf as Sogeti.

1970The first company in the sector to offer consulting.

1975Acquisition of Cap and Gemini

1980First major transatlantic contract with the Los Angeles Time.

1998First multinational contract with General Motors

2000Group headcount surpasses – 50.000

2010Group headcount surpasses 100.000

2016Serge Kampf passes away

2017Celebrations for 50 years Capgemini

Eduardo Manso | Contact Person

I'm interested

Brussels | Hybrid
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