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International Operations Controller (FTC 9 months)

  • Applications are considered on a rolling basis
  • Sywell
  • Applications are considered on a rolling basis
  • Sywell

Job title: International Operations Controller (FTC 9 months)
Reports to: International Operations Manager
Location: Sywell
Working pattern: Flexible, remote working up to three days per week
Department: International Sales

General Summary

Be part of a friendly, dynamic, and fast-paced international team. Work hand-in-hand with sales managers, administrating their customer accounts to offer end-to-end service from order confirmation through to delivery of goods.

Key responsibilities

  • Accurately processing sales orders across our internal systems; then managing and tracking these through to completion.
  • Build relationships with your allocated client-base to understand their bespoke requirements and correspond effectively with them. This can include, but is not limited to, sending contracts and invoices, addressing customer queries, providing project updates.
  • Complete ad-hoc administration updates, data entry or create manual documents as requested by operations manager.
  • Communicate at a high level to our customers, 3rd party suppliers and internally to ensure that goods are produced on-time to a high standard and delivered correctly.
  • Identify potential issues in projects and find solutions to ensure customer satisfaction is not compromised.

Work with great people

Shane Hegarty
Head of Operations
"From my earliest days in the company I have been encouraged and enabled to have an appreciable input into how, when and what gets done — which is a rare thing to obtain, or sustain, in any company."
Nick Stearn
Art Director
"My first impressions when I joined Bonnier Books UK were: "'Wow, this company is so different." It acts in a different way, it has energy, it's exciting."
Blanche Carballo
Audience Development Lead
"I’m glad to work with amazing people each day, and to know that my ideas are heard. It’s exciting to be part of a company that has ambition and wants to make an impact in everything it does."

Skills & Requirements

Qualifications and Experience

  • Fully competent in the use of core Microsoft office applications.
  • Excellent time management, organizational and administration skills.
  • Ability to work independently and as part of a team.
  • Strong problem solving and trouble-shooting skills.
  • Positive, can-do attitude.
  • Foreign language skills are advantageous but not compulsory.

Great Place to Work

  • Competitive Salary

  • Working with a team of passionate, talented people

  • Internal learning and development programmes

  • Career Development opportunities

  • Fun social events

About the company

At Bonnier Books UK, we believe that every book matters. We love to publish stories and content that open our eyes to new perspectives and bring us closer together. We offer a nurturing home for our authors, illustrators and brand partners, publishing bestselling books for readers and listeners everywhere. We know that fantastic stories can come from anywhere and our purpose is to bring them to as wide an audience as possible, a simple ethos that has led to us becoming one of the country’s leading publishers.

The offspring of Bonnier Books, a family-owned top-15 world publisher headquartered in Sweden, we are inspired by a rich literary heritage but not bound by convention. We think in generations rather than quarters, and strive always to operate in an open, curious way that contributes to the future of the planet and its people. As a climate-neutral publisher we are an active participant in the Science Based Target initiative, committed to a strategy to limit global warming to 1.5 °C.

Hayley Hale | Contact Person

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