Are you ready to work with user validation in teams developing quality product experiences?
reMarkable is a Norwegian tech company on a mission to help people think better in a distracted world. We recently confirmed our status as Norway’s latest unicorn, with over 300 employees in Oslo and a million devices sold worldwide. In what feels like no time, we've gone from a small startup finding its way to being one of the fastest-growing companies in Europe.
Following the successful launch of reMarkable 2, which was named one of TIME's top 100 inventions of 2020, and our new subscription service, Connect, in 2021, we've set ourselves exciting growth and product development goals for 2022. To help us get there, we need new colleagues ready to make a real difference through their work – and that’s where you come in.
reMarkable is recruiting for the position of Design Researcher to support product development with concept validation. The process of product development in reMarkable starts with engineering prototypes and ends with mass production. Concept validation includes research activities involving existing and potential customers to understand how product concepts resonate with the target audience. Insight retrieved from the validation process plays a vital role in ensuring the final acceptance of our launched products.
You will be a part of different teams working on software and hardware development projects. The team can consist of several researchers or just one. As a team member, you will be responsible for the research activities with existing and potential customers to secure quality insight. You will own the overall product validation process with a fellow researcher or alone and proactively suggest research activities that provide insights into the team's unanswered questions. You will also work with Research Operation tasks like recruiting and scheduling for user testing and feedback sessions.
As a Design Researcher at reMarkable, you will be part of the Design Research subject - one of six under the Design department. The other subjects are User Experience (UX), Service, Visual, Product, and Mechanical Design.
Other tasks and responsibilities
Provide rM organization with a framework for validating products against customers' needs throughout the design/development process until final product design.
Validate prototypes and run usability testing.
Run analysis and synthesis of your own and existing insight.
Be the voice of the customer throughout the organization by communicating relevant insights to increase empathy with the customers and potential customers.
Advocate for colleagues in reMarkable to collect user insight by giving them the knowledge and tools to plan and conduct research. We are building a coaching and education program on research tools and methods for our colleagues.
Be mindful of GDPR considerations for research projects, and consider the ethics of our research projects.
Identify bias in research and insight material, and conduct research projects that strive to be free of biases.
Who are you?
The successful candidate loves to talk to people regularly and thirsts for understanding the cross-link between people's needs, behavior, and technology. You will need to have the skill to translate and communicate the impact of the insight to various stakeholders to enable informed decisions. You have to be creative and spin up ideas on validating confidential concepts.
Have a bachelor's degree or higher in fields like Industrial Design, Service Design, UX design, Design Research, Social Anthropology, and Human factors.
Have two to three years of experience within the product development domain (hardware, software, or both) as a UX researcher, Design Researcher, Product Designer, UX Designer, Service Designer, Social Anthropologist, or other relevant experience within the product development domain.
Skilled in leading user validation projects that are confidential, preferably with experience in consumer electronics.
Experience working in multi-disciplinary teams with various stakeholders where you own your domain knowledge.
Proactively seeking solutions to challenges you encounter.
Confident in communicating the impact of insight.
Experience with the methodology for conducting user research.
Have good communication skills in English.
Sociable and like hanging out with the team.
What do we offer?
Highly competitive salary and pension plan
A new Macbook/PC, reMarkable 2, choice of mobile phone, and home Wi-Fi allowance
Five weeks vacation + 5 reMarkable days to use as you wish
Premium health insurance (incl. physiotherapy and private medical consultations)
Access to our employee share incentive scheme
Flexible working hours
Rewarding and challenging tasks on a wide range of projects
Regular team events, parties, and off-site retreats
A shared Headspace account for your mental well-being
Career development opportunities as a leader or subject specialist
Centrally-located modern offices in Grünerløkka, Oslo
A unique opportunity to contribute to one of the fastest-growing tech scaleups in Norway
At reMarkable, we offer the opportunity to contribute towards building a global tech company. You'll join a fast-paced, dynamic work environment and be involved in every step of creating a product that's used and valued by hundreds of thousands of customers around the globe.
Besides robust career development and growth opportunities, we offer a workplace where everyone can influence the company's direction, story, and success. We're a committed and highly motivated team with a lot of love for what we do and the people that we work with.
Through collaboration, we create a generous, respectful, and supportive environment where people take the extra steps needed to help each other succeed as well as exceed expectations.
Contact Linn Tale Haugen at [email protected] if you have any questions about the role
You should have a valid work permit from the EU/EEA (relocation assistance is provided)
We will review applicants continually
Kontorplass i Norges kuleste kontorvilla
Seks uker ferie
Et fantastisk arbeidsmiljø med dyktige kollegaer
Din egen reMarkable til odel og eie!
reMarkable is a Norwegian tech company on a mission to help people think better in a distracted world. In what feels like no time at all, we’ve gone from a small startup to one of the fastest-growing tech scaleups in Norway.
Following the successful launch of reMarkable 2, which was named one of TIME's top 100 inventions of 2020, and our new subscription service, Connect, in 2021, we’ve set exciting growth and product development goals for the coming year. To help us get there, we need new colleagues ready to make a real difference through their work – which is where you come in.
Good work culture and internal cooperation are essential for us and we do our utmost to ensure that everyone thrives and can perform their best with us. We try as much as possible to share information and involve our employees in both large and small decisions and as a permanent employee, you will be involved in many exciting processes.