English Speaking Travel Consultant
- Applications are considered on a rolling basis
- Tallinn
We offer
- 6 extra days off in addition to the usual 28 days of vacation
- Sport compensation and language learning support
- Good staff benefits including friends and family discounts for our amazing voyages
- Opportunity to experience a truly international working environment
- Friendly, positive and fun atmosphere, different team and company events
- Modern and comfortable office with gym and sauna
- Continues learning
- Language learning support
- Development opportunities
- Gain experience in the travel and service industry with a well-known and well-established brand
Main job tasks
- Receive and make phone calls, e-mails and/or chats and act as the first point of contact for customers
- Maximize every sales opportunity
- Focus on quality customer service
- Provide an effective, polite, friendly and professional service
Hurtigruten Estonia OÜ is the Estonian branch of the company, focused on sales and services including a wide range of support functions. In Hurtigruten Customer and Sales Centre in Tallinn, there are over 200 employees from 20 different countries. Hurtigruten is continuously growing, more ships will be operating in new destinations, and markets are growing. So we are looking for more travel and tourism enthusiasts to join our Team.
Hurtigruten's expedition ships offer Expedition voyages to Antarctica, Greenland, Iceland, Spitsbergen, the Americas, Europe and across the Atlantic Ocean. Hurtigruten is also contributing to a new strategy of more responsible and sustainable operations in the cruise industry to leave a smaller footprint in the pristine areas we operate.
Work with great people
Skills & Requirements
Requirements
- Excellent written and verbal English language skills (at least C1 level)
- Customer service experience and communication skills
- Handling multiple tasks and demonstrating flexibility
- Handling work in a fast-paced environment
- Results-oriented
- Self-motivating working style and good planning skills
Beneficial skills
- Experience of living in English speaking country is beneficial
- Speaking any other language is a plus
Additional information:
-
Working time: full-time work based on monthly schedules
- Mon to Fri for the US market
- Mon to Sun for the UK market
Great Place to Work
Play your part
Inspire the Adventure
Make tomorrow better
About the company
The undisputed global leader in sustainable inspirational adventure travel — a catalyst for change towards a greener travel industry. Formed in 1893, Hurtigruten Group is the world’s leading adventure travel group. We have 2,400+ employees worldwide, representing more than 50 nationalities. They form part of three main business areas — Hurtigruten Expeditions, Norwegian Coastal Express and Hurtigruten Svalbard — which offer unique small-ship and land-based adventures from pole-to-pole.
For almost 130 years we have pushed boundaries on expedition travel and sailed tourists, locals and cargo around the Norwegian coastline and polar regions. We have made Norway more connected, impacting the lives of millions of people. And we continue to share knowledge with our international guests about wildlife, local communities, science and the natural world.
As a group, we are revolutionising the travel industry’s approach to sustainability through a number of vital initiatives to protect the world we explore.
Quick overviewTOM
Single-use plastic banHurtigruten was the first major travel company to have removed single-use plastic from its entire fleet and our hotels.
Hybrid Explorer shipsHurtigruten has two hybrid-electric powered expedition cruise ships that offer a 20% reduction of fuel consumption.
Beach cleanupsHurtigruten Expedition Teams encourage guests to take part in beach clean-ups, which results in several metric tonnes of trash every year being removed.
Hurtigruten FoundationThe Foundation specialises in the conservation of endangered species, fighting against marine and plastic pollution.
Ühekordselt kasutatavateHurtigruten oli esimene suur reisifirma, kes eemaldas kõigilt oma laevadelt ja hotellidest ühekordselt kasutatavad plasttooted.
Hübriidmootoriga ekspeditHurtigrutenil on kaks hübriid-elektrimootoriga töötavat ekspeditsioonireisilaeva, tänu millele on kütusekulu 20% väiksem.
Randade koristamineHurtigruteni ekspeditsioonimeeskonnad julgustavad külalisi rannakoristustöödel osalema, mille tulemusel kõrvaldatakse igal aastal mitu tonni prügi.
Hurtigruteni sihtasutusSihtasutus on spetsialiseerunud ohustatud liikide kaitsele, mere- ja plastireostuse vastasele võitlusele.
Brit Pannel | Contact Person
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