Project Manager (Delivery Services)
- Applications are considered on a rolling basis
- Singapore
About Meltwater:
Our culture is based on a fundamental belief in people and the potential they possess. Our employees embody the ‘work hard, play hard’ spirit, and we are lucky to have some of the best and most talented people out there. We pride ourselves on taking great people and helping them do extraordinary things in a dynamic, global environment that fosters positivity, entrepreneurship, and teamwork.
With 20 years of experience in the field of online media monitoring, Meltwater is a global leader in media intelligence and social analytics SaaS solutions - helping to bridge the gap between Public Relations, Communications, and Marketing departments with an all-in-one solution powered by AI-driven insights. Through Meltwater's platforms, our clients are well equipped to stay on top of billions of online conversations and extract relevant insights - allowing them to strategically manage their brands and stay ahead of their competition. With 55 offices and 2,000 employees worldwide, Meltwater is a truly global partner to over 30,000 of the world’s most respected brands which rely on Meltwater to help inform their MarCom strategies and decision making.
About the Department: Delivery Services
Meltwater’s Delivery Services team is responsible for curating bespoke reports and managing key projects of our biggest clients. We deliver business-essential intelligence reports based on our keen analyses of various media outlets across traditional and social media channels. You will be supporting the Government Analyst team and working with a variety of government clients.
Our core competency of high adaptability to client’s requirements comes from the unique team of individuals composed of diverse insights & analytical skillsets. We always strive to break new grounds, constantly focusing on solution-oriented approaches and at the same time developing every individual to his or her full capacity.
Role: Project Manager, Media Insights & Analytics
The Project Manager role is an exceptional opportunity to develop your leadership skills, client servicing abilities, and grow your project management experience, all while thriving in a fast-growing and versatile organization that offers you empowerment and autonomy.
What You’ll Do:
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Must be a natural leader and a people person, someone who derives fulfillment by influencing others to be successful
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Mentor and coach the team to develop business acumen, helping them innovate beyond the immediate deliverables to come up with new creative solutions
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Be a culture champion - build and drive a culture of ownership, accountability and transparency by leading by example, and developing the potential of each team member
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Initiate projects to improve workflows, operational efficiency, powered by data driven decisions
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Build organizational structure and take ownership of team’s infrastructure and manpower needs
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Manage multiple projects simultaneously building complex solutions for stakeholder needs, be it for clients, vendors, or internal use
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Implement the L&D roadmap for the team, including sourcing for useful internal or external training programs to upskill our Media Analysts
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Utilize your consultative know-how and partner with the Sales teams to qualify business opportunities and project/contract renewal
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Collaborate across different teams and stay up-to-date on industry changes, to maintain an edge in proposing best-in-class media insights reports and deliverables for clients
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Review standard of reporting / project deliverables done by the teams, ensuring that reports are sent to clients within SLAs and in an efficient, accurate and timely manner
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Have strong business acumen to make strategic decisions to move the business forward
Who You Are:
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Ideally 4 years experience as a team lead or team manager, managing 6 or more people, alternatively running a large project team
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Ideally with relevant industry experience in media insights / reporting & analytics / Internet operations / social media & listening
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Some knowledge of SaaS-based media tech and platforms, and media measurement KPIs
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You are a leader with vision, someone motivated by the success of your team and comfortable being a mentor to a team of 25 Media Analysts
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Excellent leadership, consensus-building, and conflict-resolution skills – you have a successful track record in building and influencing teams
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Positive and energetic, able to cultivate strong camaraderie within a team and keeping morale high
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Proactive with the ability to work on multiple projects with changing priorities in a dynamic, deadline-oriented environment with minimum supervision
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Creative and entrepreneurial, you apply critical thinking to solve business problems using data and analytics – by looking at numbers, trends and coming to smart conclusions
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Strong analytical and logical skills – able to translate data into actionable insights in a simple and concise manner, have an eye for detail, and ability to ask the data “what does this mean?”
Nice to haves:
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Some familiarity with different research methodologies and basic analysis methods
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Familiar with data visualization and dashboard tools, Microsoft Excel, pivot tables, Tableau, etc
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Preferred exposure to statistical modeling and data mining techniques, and analytical tools and languages such as SQL, Python, R, etc
What We Offer:
- Competitive remuneration package
- Fast career progression & empowerment in your role
- Flat hierarchy with diverse, high-performance & collaborative teams
- Global presence & a uniquely Meltwater culture like no other
- Both flexible work arrangements & vibrant offices
- Generous vacation leave, birthday leave, maternity and paternity leave
- Work-life balance
Meltwater Careers Page: https://careers.meltwater.com/
(#LI-ALSG)
Work with great people
Great Place to Work
Competitive salary & bonuses
Work-life balance
Vibrant office space and well-stocked pantry
Progression and empowerment
Diverse, high-performance & collaborative teams
Flat hierarchy and strong support groups
A uniquely Meltwater culture like no other!
About the company
About Meltwater
With 20 years of experience in the field of online media monitoring, Meltwater is a global leader in media intelligence and social analytics SaaS solutions - helping to bridge the gap between Public Relations, Communications, and Marketing departments with an all-in-one solution powered by AI-driven insights. Through Meltwater's platforms, our clients are well equipped to stay on top of billions of online conversations and extract relevant insights - allowing them to strategically manage their brands and stay ahead of their competition. Over 30,000 of the world’s most respected brands rely on Meltwater to help inform their marketing & communications strategies and executive decision making. With over 55 offices and 2,000 employees worldwide, Meltwater is a truly global partner offering best-in-class support through our local customer success teams.
Our Belief in People
For almost 20 years, Meltwater has maintained a very unique culture based on a foundation and belief in people and the potential they possess, regardless of experience. Our motto? When you have the right people in the right working environment, great things happen. There are 2,000 members of the Meltwater family residing in 55 offices across 25 countries around the world. No matter what office you’re in, you’ll be surrounded by the best colleagues you’ve ever had.
Meltwater employees embody the work-hard, play-hard spirit through our 3 core values - Moro (fun), Enere (number one) and Respekt (respect). These founding principles stem from our Norwegian roots and are why Meltwater has been named a Great Place to Work in several markets across the globe. We have high energy, open concept offices that thrive on teamwork and collaboration. We ensure our employees have easy access to management and learn quickly from those around them.
At Meltwater, the average isn’t good enough. Our goal is to build a groundbreaking company where our people aspire to exceed their personal expectations. We only promote our leadership team from within the company, and our goal is to facilitate your long-term professional growth.
We keep our entrepreneurial spirit alive within every team and every department — delighting in hard work and relishing the feeling of accomplishment that comes with it.
Culture
Our values are at the core of our culture, and they can be summed up by the acronym MER, which means more in Norwegian. These values are our commitment to our employees and our customers.
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Moro [‘mo(·)ro]
Norwegian for “Fun.” We believe that in order to become successful as a whole, we should all enjoy ourselves. That’s why we promote a fun, collaborative working environment. -
Enere [‘e nðr’e]
Norwegian for “Number One.” At Meltwater, average isn’t good enough. Our goal is to build a groundbreaking company supported by a thriving culture in which our people aspire to exceed their personal expectations. -
Respekt [re’spekt]
Norwegian for “Respect.” We believe it matters how a company or an individual becomes number one. Striving to be the best doesn’t mean sharp elbows: we should all treat our colleagues and customers with respect and humility. -
MER An acronym for Moro, Enere and Respekt, which creates the Norwegian word “More.” We celebrate our victories without losing our drive to improve — whether in reaching personal goals or corporate milestones. Though simple on the surface, our values guide us in everything we do, from how we prioritize our objectives and make decisions to how we clarify expectations and measure our success.
Official Careers Page:https://careers.meltwater.com/
Meltwater Instagram Careers Page:https://www.instagram.com/meltwatercareers/
Meltwater Singapore - Talent Acquisition | Contact Person
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