This is the job
In order for us to continue to move into new markets, which is a huge part of the strategy going forward for Zimpler, we need to have the right people on the ground. We are now looking for someone to help us break ground in LatAm, based out of Sao Paolo.
You will as a Bank Relationship Manager be the nurturer of the live relationships with the banks. You will ensure that they are satisfied with the relationship with Zimpler from a Compliance perspective, but also in a general view. They will not only buy what Zimpler does and our product but by extension the people that work and represent the brand. You will be a key player in the success of LatAm. You will report to the Head of Bank Relations but will have a lot of synergies with the Latam team in Sao Paolo. The rest of the Bank relations team (inc Head) is based in Stockholm, Sweden.
We are dependent on the banks in order to deliver an instant product in each respective market. The relationship between banks versus Fintech can be very challenging as it requires a lot of effort from the banks to fully understand our operation. It is the relationship manager's responsibility to ensure our partner banks feel comfortable with the Zimpler as a whole.
This is what you’ll do
- Together with the team coordinator ensure an ongoing compliant KYC
- Map the bank's needs and wants of the relationship and proactively meet these needs
- Deep dive risk aversion current banks
- Coordinate technical issues- Increase market presence with current banks
- Participate in webinars/forums (industry branding)
- Research market and legal development in market space
- Build relationships (inc chit chat/lunches)
- Manage and align with internal stakeholders
This is what you’re good at:
It is essential that you understand the complexity it brings for the banks to work with fintech and to manage the relationship with Zimpler and the challenge of maintaining a healthy relationship. You thrive on establishing new relationships and don't shy away from an uphill battle. Resilience is key.
- Excellent communication and relationship
- building skills (external and internal)
- Have worked with the bank compliance process for fintech
- Fluent in English and Spanish. Portuguese is a plus
- The role requires 50% travel in Latam markets
- High-level bank cash management experience
- High-level understanding of the Fintech industry (Open banking merit especially qualifying)
MAMA’S AND PAPA’S
THE ‘ALL TOGETHER’ PROGRAM
Zimpler is a Swedish next-generation fintech company offering secure account-to-account payments. Our story is one for the ages, more on that below. First, let’s cut right to the chase.
We are rapidly expanding in new key markets with a mission to simplify payment transactions everywhere. As we grow, we’re on the hunt for the best, most creative people to join us in sharing our guiding principles and goals. People are at the centre of everything we do and our whole purpose and promise stem from making life easier – for our customers and their customers – with the help of our unstoppable Zimpler crew.
Every person and identity within the expanding walls of our company matters. It is a well-demonstrated fact that a product’s market share and usability increases as the diversity of the team creating it increases. So, for that reason, and many others, we take great pride in our culture. As we’re on a mission to build a global payment solution, naturally our fantastic employees need to represent the world, too. Are you next to join us?
OUR GUIDING PRINCIPLESOUR GUIDING PRINCIPLES
Be you, play togetherWe know that everyone has a singular story, their own sacred style of genius and we value them all equally. We are open and honest and we talk with each other, not about each other. We act without prestige and we always look for other perspectives, knowing that the best results are the ones we reach together.
Drive innovation, deliverWe daydream about a world that doesn’t exist today and to solve the problems of tomorrow. Fueled by curiosity, we always challenge ourselves to use our imagination and drive innovation. We dare to go outside our comfort zone to find better ways to create, collaborate and deliver data-driven results.
Take action, learn, grow,We don't sit around talking about what we could do, we DO IT. We hold ourselves accountable in all our efforts and we ask ourselves “What can I do to beat yesterday?”. We encourage each other to keep learning, to constantly grow and evolve. We aren’t afraid of failures, we make failures a positive learning opportunity.
We 💛 our customersEverything we do, we do with our customers' best interest in mind. We strive for great customer satisfaction and use data to continue to improve. By actively listening and solving problems, we make sure we always suit the needs of our customers and are flexible. To us, qualitative work will always be more important than quantitative.