Due Diligence Specialist
- Applications are considered on a rolling basis
- Multiple locations
As Due Diligence specialist you have a critical role in helping Santander Consumer Bank to truly know its customers and the risks it is exposed to at any given moment. Santander recognizes its responsibility to prevent AML & Fraud activities in order to protect its shareholders, customers, partners, employees, and reputation. Key to making this happen is a Due Diligence Specialist.
Due Diligence Specialists report to the Fraud & Due Diligence Team Leader and will closely collaborate with business units involved in execution of customer on-boarding and off-boarding, to ensure it is done according to the regulatory standards and in line with internal rules and procedures.
The main responsibility as a Due Diligence Specialist is assisting on all questions related onboarding of customers and partners, to ensure continuous review of customers and the ongoing due diligence of existing customer and partner portfolios. This needs to be performed according to the regulatory standards and defined internal policies.
The role requires to support in training of the first line staff and providing input and feedback for Operations and Commercial teams.
A Due Diligence specialist will perform extended analysis and provide recommendations on customers and partners flagged by AMLO and the specialist will have customer contact.
Areas of responsibility
- Periodic updating of customer records, through information gathering and control.
- Assisting senior specialists with the creation of risk assessments
- Control for quality assurance of all received and required documentation based on bank and regulatory requirements
- Extensive cooperation with Customer Service, Quality and Complaints, and customer onboarding specialists
- Written customer contact and gathering of customer information for further follow-up, with focus on KYC and Ongoing Customer Due Diligence
- On Fraud specific tasks handle these daily and/or being back-up in case of this is needed.
Skills & Requirements
- General interest in data and documentation control, and operational flow and control processes
- Enjoy a high-tempo and varied workday working with customers
- Enjoys tracking tasks queues and reporting of outcomes from client engagements
- Pleasant, calm, and optimistic personality in both internal and external communication
- Professional communication in both written and spoken English and fluent in Norwegian
- Ability to quickly, accurately and completely combine information from several sources into a clear and coherent written understanding of our customers
- Knowledge of country specific AML laws and regulations is an advantage
Experience
- Experience with Customer Due Diligence lifecycle operations is an advantage.
- Experience with bank operations related to consumer credit is an advantage.
Education
You have a Bachelor's degree or Higher education in Economics, Business Administration, Law, or any other related field. Relevant experience can compensate for missing degree
We offer
- A corporate culture that is professional and dynamic, yet informal
- An excellent team with highly competent, dedicated, and friendly co-workers
- A salary and compensation package that match your competence
We are conducting ongoing interviews and the job ad will be closed when the right candidates are selected.
For more information about the position, contact Rikke Hartvich Head of Fraud, Due Diligence & Complaints
Great Place to Work
Innovative and looking to the future
We invest in you
Employee benefits and discounts
Dynamic work environment
Engaged colleagues
Social events for all employees
BeHealthy | Your health is important to us
Competitive insurance and pension plans
We give back to society
Gode pensions- og forsikringsforhold
Vi investerer i din udvikling
Vi giver tilbage til samfundet
Medarbejderfordele og rabatter
Dedikeret kollegaer
Globale muligheder
Sociale arrangementer for alle medarbejdere
Innovativ og fremadtænkende virksomhed
Gode forsikrings- og pensjonsordninger
Sosiale arrangement for alle ansatte
BeHealthy | Din helse er viktig for oss
Innovativt og fremtidsrettet selskap
Vi investerer i deg
Vi gir tilbake til samfunnet
Personalgoder og rabatter
Dynamisk arbeidsmiljø
Engasjerte kolleger
Sociala evenemang för alla anställda
Dynamisk arbetsmiljö
Vi ger tillbaka till samhället
Konkurrenskraftiga pensioner & försäkringar
Innovation, förbättring och utveckling
Globala möjligheter
Friskvård - din hälsa är viktig för oss
Engagerade kollegor
Personalförmåner via Benify
About the company
We are a Nordic bank with more than 1,200 colleagues in Sweden, Norway, Denmark and Finland, and proud to be part of Banco Santander, one of the largest banks in the world with a solid history going back more than 160 years.
Our purpose is to help people and businesses prosper and we aim to be the best retail and commercial bank, earning the lasting loyalty of our people, customers, shareholders and communities - through simple, personal and fair banking.
In our organization we foster and value an engaged, challenging and passionate environment that provides opportunities for personal and professional growth. We operate in an ever changing environment, and believe the key to success is innovative involvement, a playful approach to active learning and continuous improvement in our daily work.
We are firmly committed to being a responsible bank in the way we operate, our culture, caring for our environment and giving back to society. Banco Santander is recognized as the most sustainable bank in the world following the publication of the Dow Jones Sustainability Index (DJSI) for 2019.
Read more about responsible banking on our global webpages.
Santander Consumer Bank is one of the largest Nordic banks providing loans and credits, credit cards, deposits and insurance to private customers.
To learn more about Santander in the Nordics, please visit our local webpages
https://www.santanderconsumer.no/
https://www.santanderconsumer.se/om-oss/
https://santanderconsumer.dk/om-os/
https://www.santanderconsumer.fi/
TA Nordic Bank with global strength
TPart of Banco Santander – one of the world’s largest financial institutions
TBanco Santander’s history goes back more than 160 years
TWorld’s Most Sustainable Bank 2019 (Dow Jones Sustainability Index 2019)
TOver 1200 employees across the Nordics
TWe serve over 1.6 million customers
TStrategic partnerships with over 10 000 car dealers, merchants and brokers
TInnovation is key to our future success
TBanco Santanders historie går mere end 160 år tilbage
TVerdens mest bæredygtige bank 2019 (Dow Jones Sustainability Index 2019)
T1.200 ansatte på tværs af Norden
TOver 1.6 mio kunder
TStrategiske partnerskaber med mere end 10.000 bilforhandlere, indkøbere og brokere
TInnovation er nøglen til vores fremtidige succes
TVi leverer digitale kundeoplevelser
TEn Nordisk bank med global styrke
TEn del af Banco Santander – en af verdens største finansielle institutioner
THistorien vår går tilbake til 1963 i Norge
TOver 600 000 kunder og 3500 partnere i Norge
T50/50 fordeling menn og kvinner
TOver 600 000 kunder og 3500 partnere i Norge
TStørst på billån i Norge
TFremtidsrettede | Først ute i Norge med ApplePay
TVi er dedikert til å være en ansvarlig långiver!
TInnovative | Vår siste nyvinning SHFT – en abonnementsløsning for bil
TEn nordisk bank med global styrka
TDel av Banco Santander - en av världens största finansiella institutioner
TBanco Santanders historia går tillbaka mer än 160 år
TVärldens mest hållbara bank 2019 (Dow Jones Sustainability Index 2019)
T1200 anställda i Norden
TVi servar över 1,6 miljoner kunder
TInnovation är nyckeln till vår framgång
TVi levererar digitala kundupplevelser i framkant
Rikke Lisbeth Hartvich | Contact Person
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