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Sales Co-ordinator

Mission

Our mission and passion is simple - To be the undisputed global leader in sustainable inspirational adventure travel — a catalyst for change towards a greener travel industry.

What we're looking for

Hurtigruten is going through change - change at virtually all levels of the business. We have recently opened a second headquarters in London and are growing rapidly across our commercial and operational teams.

The Role

As our Sales Coordinator you will be responsible for overseeing the day to day running and sales support of all specified & selected trade partners (including but not restricted to) IRs, Tour Operators, OTAs, Travel Agents, Third Party Partners, Prospects, Group Producers within the EMEA Region.

You will also develop new revenue streams and maximize all business opportunities within the designated & allocated territories within EMEA region and follow through on the strategies for ensuring territorial growth plans for Hurtigruten. This will involve seeking new distribution channels and working closely with EMEA Marketing to ensure a ‘joined up’ B2B & B2C approach.

You will be constantly searching for new & innovative routes to market and representing Hurtigruten professionally..

Work with great people

Esben Kuhnt
Learning & Development Manager
"Working here is a great blend of making a difference in a fast-paced environment with tons of opportunities, coupled with a young workforce, loads of social events, and an amazing product."
Jessi Quillen
Head of Marketing
"We are a company looking for and willing to hear employees who have creative solutions and out-of-the-box ideas for the travel industry and expedition cruising."
Esben Kuhnt
Learning & Development Manager
"In der Hurtigruten Group zu arbeiten bedeutet für mich, zusammen mit jungen Kollegen und durch ein fantastisches Produkt, Menschen zu bewegen und die Umwelt zu schützen."
Jessi Quillen
CRM manager
"Wir sind ein Unternehmen, dass nach Mitarbeitern mit kreativen Lösungen und "Out of the Box" Ideen für der Reisebranche und Kreuzfahrten sucht und dabei unterstützt."
Esben Kuhnt
Learning & Development Manager
"Å jobbe i Hurtigruten Group er å utgjøre en forskjell for mennesker og miljøet gjennom et fantastisk produkt - sammen med unge kollegaer i et raskt og sosialt miljø."
Jessi Quillen
Head of Marketing
"Vi er et selskap som ser etter og hører på ansatte som har kreative ideer og løsninger for reiselivsbransjen og ekspedisjonscruise."

Skills & Requirements

Key Responsibilities & Accountabilities​

  • Hurtigruten Expedition & Coastal​

  • Support HoS & provide sales support & f/up to EMEA Trade​

  • B2B (100%)​

  • Liaise & coordinate with EMEA marketing​

  • Work closely & align with internal and external stakeholders to ensure EMEA sales mirrors overall company sales strategy​

  • Sales & f/up in support of ‘Project Switzerland’ ​

  • Training & product knowledge specialist​

  • Office based with some travel​

Primary​

  • Day to day sales support to EMEA Trade Partners​

  • Planning & development of new branded Trade Communications​

  • Development of B2B Trade ‘Programme Releases’​

  • Develop strong relationship with ALL Trade & internal customers​

  • Follow Up on Commercial negotiation ​

  • Build base of New Trade Partners​

  • Develop & deliver webinar plan (B2B)​

  • Attendance at Events, Shows & Ship Visits​

  • Represent HRG at trade organization Events (ITC/WTM +)​

  • Develop EMEA PR plan with HoS & EMEA marketing​

  • Training & Product knowledge delivery to trade partners​

  • Online Travel Training platform ​

  • Ambassador Loyalty B2B rollout ​

Academic and Professional Qualifications ​

  • Educated to an ‘GCSE’ level or equivalent standard ​

  • Previous office based sales role experience​

Additional Knowledge​

  • PC skills including word, excel, PowerPoint & Email creative​

  • Excellent sales manner & ability to establish relationships quickly​

  • Articulate both written and spoken​

  • Strong language skills: English (other languages an advantage)​

  • Understanding EMEA & wider travel industry​

  • Account Sales Support/Account Management experience​

  • Public speaking and presentation skills​

  • Understanding of commercial priorities and sales focused​

Key Personal Attributes ​

  • Driven​

  • Highly organized​

  • Commercially Astute​

  • Tenacious ​

  • Flexible​

  • Creative ​

  • Reliable​

  • Outward personality​

  • Self motivated ‘’can do attitude’’​

  • Pleasant and agreeable demeanor​

  • Open to change​

  • Professional & polished​

Great Place to Work

  • Play your part

  • Inspire the Adventure

  • Make tomorrow better

About the company

The undisputed global leader in sustainable inspirational adventure travel — a catalyst for change towards a greener travel industry. Formed in 1893, Hurtigruten Group is the world’s leading adventure travel group. We have 2,400+ employees worldwide, representing more than 50 nationalities. They form part of three main business units — Hurtigruten Expeditions, Hurtigruten Coastal Express, and Hurtigruten Svalbard — which offer unique small-ship and land-based adventures from pole-to-pole.

For almost 130 years we have pushed boundaries on expedition travel and sailed tourists, locals and cargo around the Norwegian coastline and polar regions. We have made Norway more connected, impacting the lives of millions of people. And we continue to share knowledge with our international guests about wildlife, local communities, science and the natural world.

As a Group, we are revolutionising the travel industry’s approach to sustainability through a number of vital initiatives to protect the world we explore.

Quick overviewTOM

Single-use plastic banHurtigruten was the first major travel company to have removed single-use plastic from its entire fleet and our hotels.

Hybrid Explorer shipsHurtigruten has two hybrid-electric powered expedition cruise ships that offer a 20% reduction of fuel consumption.

Beach cleanupsHurtigruten Expedition Teams encourage guests to take part in beach clean-ups, which results in several metric tonnes of trash every year being removed.

Hurtigruten FoundationThe Foundation specialises in the conservation of endangered species, fighting against marine and plastic pollution.

KurzübersichtTOM

Abschaffung von EinwegplaHurtigruten war das erste große Reiseunternehmen, das Einwegplastik aus der gesamten Flotte und aus den Hotels verbannt hat.

Hybrid-ExpeditionsschiffeHurtigruten verfügt über zwei Expeditionsschiffe mit Hybrid-Elektroantrieb, mit denen der Treibstoffverbrauch um 20 % gesenkt werden kann.

StrandreinigungenDie Hurtigruten Expeditionsteams motivieren ihre Gäste, an Strandsäuberungen teilzunehmen, wodurch jedes Jahr mehrere Tonnen Müll beseitigt werden.

Hurtigruten FoundationDie Stiftung fördert Projekte, die sich für die Erhaltung bedrohter Arten sowie den Kampf gegen Meeresverschmutzung und Plastikmüll engagieren.

I korte trekkTOM

Forbud mot engangsplastHurtigruten Group er det første store reiseselskapet som fjernet engangsplast fra hele flåten og hotellene våre.

Hybride ekspedisjonsskipHurtigruten Group har to hybridelektriske ekspedisjonsskip som betyr 20 % redusert drivstofforbruk.

StrandryddingHurtigrutens ekspedisjonsteam oppfordrer gjestene til å delta i strandrydding, noe som resulterer i at flere tonn søppel blir fjernet hvert år.

Hurtigruten FoundationStiftelsen har fokus på bevaring av truede arter og bekjemper plast- og havforurensning.

Douglas Gambling | Contact Person

I'm interested
Hurtigruten Group

London
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