Mission
Our mission and passion is simple - To be the undisputed global leader in sustainable inspirational adventure travel — a catalyst for change towards a greener travel industry.
What we're looking for
Hurtigruten is going through change - change at virtually all levels of the business. We have recently opened a second headquarters in London and are growing rapidly across our commercial and operational teams.
The Role
As our Sales Coordinator you will be responsible for overseeing the day to day running and sales support of all specified & selected trade partners (including but not restricted to) IRs, Tour Operators, OTAs, Travel Agents, Third Party Partners, Prospects, Group Producers within the EMEA Region.
You will also develop new revenue streams and maximize all business opportunities within the designated & allocated territories within EMEA region and follow through on the strategies for ensuring territorial growth plans for Hurtigruten. This will involve seeking new distribution channels and working closely with EMEA Marketing to ensure a ‘joined up’ B2B & B2C approach.
You will be constantly searching for new & innovative routes to market and representing Hurtigruten professionally..
Key Responsibilities & Accountabilities
Hurtigruten Expedition & Coastal
Support HoS & provide sales support & f/up to EMEA Trade
B2B (100%)
Liaise & coordinate with EMEA marketing
Work closely & align with internal and external stakeholders to ensure EMEA sales mirrors overall company sales strategy
Sales & f/up in support of ‘Project Switzerland’
Training & product knowledge specialist
Office based with some travel
Primary
Day to day sales support to EMEA Trade Partners
Planning & development of new branded Trade Communications
Development of B2B Trade ‘Programme Releases’
Develop strong relationship with ALL Trade & internal customers
Follow Up on Commercial negotiation
Build base of New Trade Partners
Develop & deliver webinar plan (B2B)
Attendance at Events, Shows & Ship Visits
Represent HRG at trade organization Events (ITC/WTM +)
Develop EMEA PR plan with HoS & EMEA marketing
Training & Product knowledge delivery to trade partners
Online Travel Training platform
Ambassador Loyalty B2B rollout
Academic and Professional Qualifications
Educated to an ‘GCSE’ level or equivalent standard
Previous office based sales role experience
Additional Knowledge
PC skills including word, excel, PowerPoint & Email creative
Excellent sales manner & ability to establish relationships quickly
Articulate both written and spoken
Strong language skills: English (other languages an advantage)
Understanding EMEA & wider travel industry
Account Sales Support/Account Management experience
Public speaking and presentation skills
Understanding of commercial priorities and sales focused
Key Personal Attributes
Driven
Highly organized
Commercially Astute
Tenacious
Flexible
Creative
Reliable
Outward personality
Self motivated ‘’can do attitude’’
Pleasant and agreeable demeanor
Open to change
Professional & polished
Play your part
Inspire the Adventure
Make tomorrow better
The undisputed global leader in sustainable inspirational adventure travel — a catalyst for change towards a greener travel industry. Formed in 1893, Hurtigruten Group is the world’s leading adventure travel group. We have 2,400+ employees worldwide, representing more than 50 nationalities. They form part of three main business units — Hurtigruten Expeditions, Hurtigruten Coastal Express, and Hurtigruten Svalbard — which offer unique small-ship and land-based adventures from pole-to-pole.
For almost 130 years we have pushed boundaries on expedition travel and sailed tourists, locals and cargo around the Norwegian coastline and polar regions. We have made Norway more connected, impacting the lives of millions of people. And we continue to share knowledge with our international guests about wildlife, local communities, science and the natural world.
As a Group, we are revolutionising the travel industry’s approach to sustainability through a number of vital initiatives to protect the world we explore.
Quick overviewTOM
Single-use plastic banHurtigruten was the first major travel company to have removed single-use plastic from its entire fleet and our hotels.
Hybrid Explorer shipsHurtigruten has two hybrid-electric powered expedition cruise ships that offer a 20% reduction of fuel consumption.
Beach cleanupsHurtigruten Expedition Teams encourage guests to take part in beach clean-ups, which results in several metric tonnes of trash every year being removed.
Hurtigruten FoundationThe Foundation specialises in the conservation of endangered species, fighting against marine and plastic pollution.
KurzübersichtTOM
Abschaffung von EinwegplaHurtigruten war das erste große Reiseunternehmen, das Einwegplastik aus der gesamten Flotte und aus den Hotels verbannt hat.
Hybrid-ExpeditionsschiffeHurtigruten verfügt über zwei Expeditionsschiffe mit Hybrid-Elektroantrieb, mit denen der Treibstoffverbrauch um 20 % gesenkt werden kann.
StrandreinigungenDie Hurtigruten Expeditionsteams motivieren ihre Gäste, an Strandsäuberungen teilzunehmen, wodurch jedes Jahr mehrere Tonnen Müll beseitigt werden.
Hurtigruten FoundationDie Stiftung fördert Projekte, die sich für die Erhaltung bedrohter Arten sowie den Kampf gegen Meeresverschmutzung und Plastikmüll engagieren.
I korte trekkTOM
Forbud mot engangsplastHurtigruten Group er det første store reiseselskapet som fjernet engangsplast fra hele flåten og hotellene våre.
Hybride ekspedisjonsskipHurtigruten Group har to hybridelektriske ekspedisjonsskip som betyr 20 % redusert drivstofforbruk.
StrandryddingHurtigrutens ekspedisjonsteam oppfordrer gjestene til å delta i strandrydding, noe som resulterer i at flere tonn søppel blir fjernet hvert år.
Hurtigruten FoundationStiftelsen har fokus på bevaring av truede arter og bekjemper plast- og havforurensning.