Technical Lead
- Applications are considered on a rolling basis
- Bulgaria
The world is changing in the way we consume products, from ownership to usership, and DigitalRoute is positioned in the centre of the transition. Because, when enterprises pivot to usage-based business models, they often make an unfortunate discovery. Their systems weren’t built to handle the massive data volumes and complexity that usage-based models generate. This causes them to leak revenue and respond too slowly to customer demand. DigitalRoute solves this by creating a real-time usage data layer for enterprises. Our products transform raw usage data into clear information for billing, in real time and at high scale.
About the job
We are looking for talented people who want to build on the success story of DigitalRoute. Are you a customer-oriented person who is interested in meeting new people? Do you want to be part of an innovative team tasked with addressing our customer’s business needs?
You will provide subject matter expertise in our products and will be responsible for designing, implementing, testing, and delivering our solutions to our customers as part of our projects.
You will guide and direct our customers' use of our products, key features, functions, and deployment options, gather customer requirements and act as a trusted client interface for both technical and general account issues. You will also work closely with sales and pre-sales.
A moderate degree of travel may be required mainly in the EMEA region and globally to support our international business needs.
What you'll do
- Analyses requirements and develops innovative, impactful software solutions.
- Design, develop, document and maintain customer implementations.
- Perform integration and end-user testing.
- Scoping and delivering PoC engagements with customers.
- Act as a trusted advisor to existing and new customers by identifying business and technical needs and proposing relevant solutions, according to their needs.
- Define the implementation approach, configuration requirements and integration design for customers.
What you'll bring
- Degree in Engineering, Technology, or a comparable field of study
- Excellent written and verbal communication in English
- 2+ years of experience in architecture, consulting, and implementation within telco and/or enterprise domains
- Work independently and in close collaboration with customer's technical team
- Computer literate and experience in programming (e.g. Java, Python and/or Scripting language will be a plus)
- Knowledge about Cloud Technology, Database and SQL, Networking and integration troubleshooting will also be a plus
- Successful experience and participation in implementation projects and project stages
Apply now, we look forward to you joining us!
We apply continuous selection, and the position may be filled before the last application date.
Please note that we do not take applications via e-mail or LinkedIn.
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About the company
DigitalRoute processes data about how customers use digital services. Our software is used by telecoms, streaming services, SaaS companies, and many others. Why does this data matter? Data about usage helps companies send accurate invoices, improve customer experiences, and control how much of a service is used. It even helps companies create entirely new services based on customer behavior. We help some of the world’s most iconic brands shift to subscription and usage-based services.
Everyone makes a differenWe believe in the individual. We are not just saying it but knowing that everyone makes a difference. Being a relatively small company with a flat organization, people here have room to influence, be visible and make a real difference. We want people to feel empowered to raise opinions, drive initiatives and take ownership.
Big-hearted across the woWe have a soul of a small and big-hearted team working together across the globe. Here, it is as natural to work with someone hundreds of miles away as with someone sitting next to you. And we do it together as one team. We actively strive for an environment where everyone feels included and valued.
Dedicated to succeed.We are a growth company with high ambitions, chosen by the most iconic brands in the world. With a true passion for our customers, we constantly go after new grounds to be at the forefront of what we do. We provide the possibilities to grow in a culture where flexibility, courage, and dedication to succeed take us to the next level.
Lisa Nilsson | Contact Person
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