Key Account Manager, Espoo, Finland

Job Description

Epassi is growing and we are looking for a skilled B2B Key Account Manager to oversee the relationship’s of the company with its most important clients. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements.

The ideal candidate will be experienced in building strong relationships with strategic customers. You will be able to identify needs and requirements to promote our company’s solutions and achieve mutual satisfaction.

The goal is to contribute in sustaining and growing our business to achieve long-term success.

• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
• Gain a thorough understanding of key customer needs and requirements
• Upsell according company´s strategy and targets. Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Ensure the correct products and services are delivered to customers in a timely manner
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust

You will be a great fit if you have:

• Interest towards wellbeing
• Strong experience in B2B sales or account management
• Pro-activeness and problem-solving skills
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
• Excellent organizational skills
• Finnish and English languages must have, Swedish is a big plus

Why you should join us:

• We are fast growing tech company; you will have a chance to impact on many meaningful things and grow together with us as a professional
• We have an inspiring & supportive culture and we take care of the wellbeing of our employees
• We provide a flexible hybrid work model and care about your work-life balance
• We take care of the professional development of Epassians by creating a personal development plan individually and supporting development by providing a yearly budget
• We have a unique team environment - international, motivated, supportive colleagues with a great sense of humor
• Epassi has a great benefit package such as private health care, lunch benefit, wellbeing & culture benefit, healthy snacks & refreshments at the office

The position will be filled immediately when a suitable person is found, so don’t hesitate to apply via careers page as soon as possible. Hiring manager for this position is Katariina Vedenkannas. If you want to ask more information about this opportunity, please contact [email protected].