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Key Account Manager, Espoo, Finland

  • Applications are considered on a rolling basis
  • Espoo
  • Applications are considered on a rolling basis
  • Espoo

Epassi is growing and we are looking for a skilled B2B Key Account Manager to oversee the relationship’s of the company with its most important clients. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements.

The ideal candidate will be experienced in building strong relationships with strategic customers. You will be able to identify needs and requirements to promote our company’s solutions and achieve mutual satisfaction.

The goal is to contribute in sustaining and growing our business to achieve long-term success.

  • Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
  • Gain a thorough understanding of key customer needs and requirements
  • Upsell according company´s strategy and targets. Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
  • Ensure the correct products and services are delivered to customers in a timely manner
  • Serve as the link of communication between key customers and internal teams
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust

You will be a great fit if you have:

  • Interest towards wellbeing
  • Strong experience in B2B sales or account management
  • Pro-activeness and problem-solving skills
  • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
  • Excellent organizational skills
  • Finnish and English languages must have, Swedish is a big plus

Why you should join us:

  • We are fast growing tech company; you will have a chance to impact on many meaningful things and grow together with us as a professional
  • We have an inspiring & supportive culture and we take care of the wellbeing of our employees
  • We provide a flexible hybrid work model and care about your work-life balance
  • We take care of the professional development of Epassians by creating a personal development plan individually and supporting development by providing a yearly budget
  • We have a unique team environment - international, motivated, supportive colleagues with a great sense of humor
  • Epassi has a great benefit package such as private health care, lunch benefit, wellbeing & culture benefit, healthy snacks & refreshments at the office

The position will be filled immediately when a suitable person is found, so don’t hesitate to apply via careers page as soon as possible. Hiring manager for this position is Katariina Vedenkannas. If you want to ask more information about this opportunity, please contact [email protected].

Work with great people

Tianran Li
Product Owner
"Epassi is a youngster who is energetic and brings the best to the people. Best things working at Epassi is that we have good benefits. You can always learn something new and implement it in practice."
Aleksandra Wnuk
Backend Developer
"Work environment at Epassi is healthy and not stressful, and you can take part here in many interesting projects."
Marcin Gołubienko
Full Stack Developer
"During my work experience, I’ve got opportunity to touch every aspect of software delivery - not only from coding point of view."
Alexandra Andersson
Customer Service Agent
"The best thing about working at Epassi is colleagues. It is easy to get along with everyone, regardless of age and origin! My team has a good team spirit and we work well together to meet our goals!"

Great Place to Work

  • Flexible working times

  • Hybrid- working style

  • Modern working tools

  • International environment

  • Benefit package for wellbeing support

  • Private health care

About the company

Epassi is an innovative fintech company, our purpose is to boost everyday well-being.

We are the market leader in mobile payments for employee benefits in Northern Europe – our solution combines all the benefits into a single mobile app. Epassi’s team is made of highly skilled people from top notch business developers, designers and software engineers to passionate sales, marketing, and customer support professionals (a total of 150 employees). Epassi is awarded by the Financial Times as one of the fastest growing companies in Europe.


2007Epassi is founded

2008Launching the Sport & Culture benefits – the first mobile-payable benefits in Europe

2013Launched the commuting benefit.

2014Won the Deloitte Technology Fast 50 programme in Finland.

2015Epassi acquires Min friskvard and expands to Sweden

2016Alipay cooperation accepting payments from Chinese customers

2017Launching the Wellbeing benefit & acquiring Tyky Finland

2018Epassi offers Alipay outside of Finland cooperation with Siirto&Vipps

2019September - Pekka Rantala appointed CEO (former CEO Rovio Entertainment) October - Bregal Milestone Acquired controlling stake in ePassi.

2020January - Epassi and Finnair loyalty program partnership. March - Epassi acquires ActiWay further expanding Swedish presence May - Epassi and Wolt online food delivery partnership

2021Epassi acquires Sodexo BRS Sweden and Eazybreak Oy - cements its position as the Nordic champion for employee benefits

Margarita Hiltunen | Contact Person

I'm interested