Technical Engineer - PACS
- Applications are considered on a rolling basis
- Multiple locations
Join a tech company that’s making a difference in healthcare
At Sectra, we take a lot of pride as a market leader in medical IT and secure communications. Our customers operate in some of society’s most critical functions, and we are uniquely positioned to help them optimize patient-centered care. Our modular and scalable enterprise imaging solutions allow healthcare providers to grow from ology to ology, while our encrypted communication systems protect the most sensitive information for customers around the world.
What’s cool about this job?
This is a great opportunity for recent technology graduates to enter the domain of Health Informatics. As a Technical Engineer, you will work as part of the Customer Operations department in close collaboration with senior Technical engineers, project managers and application specialists to install, configure, integrate and support complex medical imaging platforms developed by Sectra for hospitals and imaging clinics across Canada. You will develop a strong understanding of Hospital IT systems, communication and interoperability frameworks and standards that can be leveraged across the entire Health IT domain. You will also gain a deep understanding of how technologies support the patient care journey in the Canadian healthcare system. You will use your critical thinking skills, and sound engineering principles to design, deploy and support critical systems that lead to improve clinical outcomes.
You’ll have the opportunity to:
- Have fun while doing impactful work!
- Go through hands-on structured training on applications, solutions and services
- Meet with hospital system administrators and end-users (virtually) to learn their day-to-day business and how they work
- Install and configure servers, databases and applications for Sectra's enterprise imaging solutions
- Configure Cloud-based solutions (on Microsoft Azure) for certain Health IT system
- Integrate Sectra's products and other healthcare systems such as Artificial Intelligence algorithms using custom APIs as well as standard-based interfaces
- Troubleshoot issues while maintaining communication with customers
- Drive resolution of issues through escalations to the appropriate team members
- Handle patient data in accordance with privacy legislations
- Travel to customer sites in Canada and the US as needed (up to 20% depending on business needs)
- Uphold Sectra’s reputation as “Best in KLAS” for #1 in customer satisfaction
How we make your job meaningful and rewarding
As the newest Sectra operation, Sectra Canada has the best of both worlds. We embody the energy of a young startup while enjoying the stability of a well-established brand, vast global experience, and a product backed by 40+ years of innovation. The result? An agile, invigorating, highly supportive and fun environment that empowers our team to do their best work and make a difference in people’s lives every day.
In addition to competitive salary and performance-based incentives, we offer a slew of exciting benefits and perks, including:
- Education assistance for team members to continuously enhance their knowledge
- Robust health, dental and vision benefits, effective the month following your start date
- Monthly health spending account
- RRSP matching after 3 months
- Reimbursement of home internet expense
- Minimum 3 weeks of vacation
Work with great people
Skills & Requirements
Qualifications:
So, are you a fit?
We hire for attitude and ability, train for skill. Our people have the knowledge to meet expectations, but more importantly the passion to exceed them consistently. We’re all about learning from and challenging each other and going all in for every customer. To add to our amazing team, these attributes will be crucial to your success:
- A drive to make things happen
- A longing to make a difference in the healthcare industry
- A hunger to learn and improve at every opportunity
- A true team player eager to share your knowledge with the team
Think you’ve got what it takes? Great. Here's a few more boxes we’re also hoping you can tick:
- A degree in computer engineering with strong academic performance, or equivalent
- Have interests besides school/work, such as sports, music, adventure or anything else that makes you stand out from the crowd
- A passion for service excellence, with exceptional customer interaction and communication skills
- Highly organized and deadline-driven, and enjoy a fast-paced work setting
Also nice to have: * Experience working with IT service desk or customer service * Experience working with PACS, RIS, DICOM, HL7, IHE and other healthcare interoperability standards * Experience working with Windows, MS SQL Server, SQL Server AlwaysOn, networks, Active Directory, server clustering, scripting tools, Microsoft Azure and VMware * Ability to communicate in multiple languages (French would be a definite asset)
You can also learn more about what it’s like to work at Sectra here.
Equal opportunity employer
Healthcare is a universal priority, and we need people from all backgrounds to help build a healthier and safer society. Our employees are people with different strengths, interests, experiences and backgrounds, who share a passion for improving people's lives. We embrace our differences and celebrate our uniqueness, and we respect and value all of our employees' points of views. Our non-discrimination policy extends beyond recruitment practices to encompass all terms, conditions and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits and termination of employment.
Great Place to Work
Great colleagues
Personal development
Innovation & technology
Global environment
Working close to customers
Making a difference
Göra skillnad
Personlig utveckling
Global miljö
Grymma kollegor
Innovation och teknologi
Kundfokus
Fantastiske kollegaer
Arbejde tæt på kunderne
Innovation & Teknologi
Globalt miljø
Personlig udvikling
Gør en forskel
Je maakt écht verschil
Persoonlijke ontwikkeling
Duurzaamheid
Leuke collega’s
Innovatie & Technologie
Werk samen met medische professionals
Gjøre en forskjell
Personlig utvikling
Globalt miljø
Fantastiske kollegaer
Innovasjon og teknologi
Arbeide nær kunder
About the company
Sectra develops and sells cutting-edge solutions for medical IT and cybersecurity. We help hospitals and those who are training future healthcare personnel to improve their efficiency so that patients can receive better care. We also support and help defense, authorities, and critical social functions to secure their communication against eavesdropping and protect their systems against unauthorized access. This is how we create conditions for a healthier and safer society.
One thing that identifies us at Sectra is our customer obsession— our ability and willingness to understand, create value for and stand up for our customers. This shared priority is at the core of our culture. Our customers describe this as having the knowledge to meet expectations, the passion to exceed them. As we hire for attitude and ability - train for skill, we happily expand your knowledge, if you bring the passion and willingness to learn.
Evelyn Siciak | Contact Person
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