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Government Strategic Advisor, Enterprise

Government Strategic Advisor, Enterprise

Government customers demand highly skilled resources who are readily available for supporting and consulting needs. The Strategic Advisor will be focused on accelerating solution adoption across the enterprise portfolio by eliminating implementation, technical or communications silos. They will understand customer personas and use cases and work with the client to build and execute on strategies, identify and resolve issues before they have downstream impact and apply agile methodologies to help customers react to unplanned events. This will all incorporate developing and managing methodologies that can be applied across all Government accounts and that customers can also apply internally to these challenges.

The Strategic Advisor will have access to a global ecosystem of skilled and expert resources to ensure success. Operational excellence, revenue growth and profitability are key themes and expected outcomes of the Strategic Advisor customer engagement.


Work closely with Account Executives and Directors, Client Success, Implementation, Product and Global Product Support organizations;

  • Become a trusted advisor and partner to key business and technical decision makers

  • Understand in detail the customers operational and strategic goals both immediate and longer term and work with customers to achieve their goals over time by providing proactive and timely advice and guidance

  • Develop relationships with business and IT stakeholders and become an expert on a customer’s implementation by understanding their primary business goals and priorities

  • Leveraging industry and product best practices to further develop use cases and ROI

  • Design and implement monthly review and planning sessions for the customer

  • Liaison into Meltwater Product Support, Engineering, Product and Services, including project managing Premium Support purchased by the customer

  • Provide operational support alongside a global ecosystem of skilled and expert resources with the goal of delivering superior client experience to our Government clients, and understanding the lived experiences of our products and solutions in the market

  • Advocate for innovation, product, and services adoption

  • Identify and resolve potential issues before they cause downstream impact

  • Act as an advocate for the customer during triage of high severity issues


  • Experience of working in Government business domain area; ideally of larger scale implementations and associated challenges within the industry

  • Native level in Japanese (or JLPT N1) and fluent in English

  • Strong Boolean and Data Structuring understanding

  • Proven ability to understand business problems, apply strong analytical skills and create an effective solution strategy

  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level

  • Skills in both analyzing technical concepts and translating them into business terms, and for mapping business requirements into technical features or services

  • Experience of working in Government business domain area

  • A good understanding of SDLC and software design methodologies

  • A good understanding of cloud computing and architecture concepts, including APIs

  • Additional languages would be a benefit but not a requirement

Work with great people

Christina Yu
Managing Director
"Taking a job in sales took a lot of courage because it’s all about taking full ownership of my accomplishments and unlocking new sales targets."
Irene Shen
Client Success Manager, Hong Kong, Macau and Taiwa
"By providing a consistent and reliable experience for my clients, I can cultivate and preserve the trust while providing actual values to them."
Carmen Wong
Account Executive, Hong Kong, Macau and Taiwan
"Meltwater is a company tilled with top sales leadership, and the fast-paced dynamic environment has really changed my personal standards and priorities."
Samuel Lin
Analyst Manager, Media Insights & Analytics Team
"An average analyst only follows the instructions of others, but a high performing analyst creates impact to clients through new perspectives."

Skills & Requirements

What We Offer:

  • Competitive compensation package
  • Fast career progression and empowerment in your role
  • Flat hierarchy with diverse, high-performance & collaborative teams
  • Global presence and a uniquely Meltwater culture like no other
  • Both flexible work arrangement & vibrant office space with a well-stocked pantry
  • Generous vacation leave
  • Monthly fitness allowance
  • Prizes, spiffs, and additional sales incentives
  • Training programs, conferences, seminars for your personal and professional growth
  • Comprehensive Medical insurance for you
  • Business travel life insurance
  • Commute support(通勤手当)
  • Fun team outings
  • And more…

Equal Opportunity

Meltwater is firmly committed to affording equal employment opportunities to all candidates and employees alike without regard to race, color, religion, age, national origin, gender, sexual orientation, gender identity or gender expression, marital status disability, veteran status and we treat each individual with respect and dignity.

Great Place to Work

  • Competitive salary & bonuses

  • Accelerated Career Path

  • Responsibility & Ownership from Day One

  • An Irreverent & Fun-Filled Work Environment

  • Overseas Conference & Progression Opportunities

  • Generous vacation leave & medical benefits

  • Diverse, high-performance & collaborative teams

  • Flat hierarchy and strong support groups

  • A uniquely Meltwater culture like no other

  • Global presence with flexible work arrangements

About the company

Meltwater helps companies make better, more informed decisions based on insights from the outside. We believe that business strategy will be increasingly shaped by insights from online data. Organizations will look outside, beyond their internal reporting systems to a world of data that is constantly growing and changing. Our customers use these insights to make timely decisions based on real-time analysis.

More than 25,000 companies use the Meltwater media intelligence platform to stay on top of billions of online conversations, extract relevant insights, and use them to strategically manage their brand and stay ahead of their competition. With more than 50 offices on six continents, Meltwater is dedicated to personal, global service built on local expertise. Meltwater also operates the Meltwater Entrepreneurial School of Technology (MEST), a nonprofit organization devoted to nurturing future generations of entrepreneurs.

Agne Radlinskaite | Contact Person

I'm interested
Meltwater GCA

Tokyo, Japan
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