Head of IT Infrastructure & Operation

Job Description

If you haven’t heard of us, we are still pretty sure you are using our network every day. Arelion owns and operates one of the most extensive fibre backbones of the world. We have operated our fibre/DWDM and IP nodes across the globe for almost 30 years, but only this year as Arelion.

Even if we are a classical Telecommunications company, IT is a top priority for us. We are currently moving into new infrastrucure at the speed of light, and working hard to close the separation from our previous owner.

You will belong to the IT Management team, with a responsibility for infrastructure, Operation and Workplace. Most of the team is located in Warsaw, Poland and Solna,Sweden , but the company is world-wide with offices and colleagues in many locations in the world with HQ in Solna, Sweden.

As the Head of IT Infra & Ops your mission will be:

• Build up a modern, efficient team for the task
• Ensuring the outsourced Internal Network and IT Workplace Services are secure and efficient
• Collaborate with other teams in our department and the business departments in order to synchronize plans and solutions – for short- and long-term
• Fully accountable for the area including security and cost efficiency
• Follow up and drive improvements on our partners for AWS, DC and workplace
• A passion to show how reliable and secure a modern IT Infra can be and how easily we can monitor and react to anomalies
• Hands-on experience in cloud operations and monitoring including security, preferably AWS based cloud services, for instance using AWS System Manager
• Solid understanding of modern IT networks and the requirements for hybrid networks
• Solid understanding of modern Authentication and Authorization, preferably using Azure AD, AWS IAM and IGA
• Ensure modern monitoring processes for reaction in a timely manner using datadog
• Ensure the outsourced Internal Network and IT Workplace Services (including laptop lifecycle using SCCM, Intune and Jamf and management of Office365) are secure and efficient
• Ensure the application packages and group policies for user devices allow us to be secure and easy to use by the users
• Ensure we are secure but cost efficient
• Provide leadership and direction to team through coaching, mentoring and act as a role model by living Arelion’s organization culture.
• Professional development of people and team, ensuring critical competence is in place and that resources are efficient employed.
• Accountable for overall performance management and other employee life-cycle activities and processes including health and safety.