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Insides Sales Coordinator

Help build Hurtigruten to become the preferred Expedition supplier among Americas distribution partners to the destinations we sail. Support relationships with trade partners to facilitate opportunities to drive sales. Work with Head of Sales, National Accounts and Regional Sales Managers to execute their business plans. Represent Hurtigruten at events and workshops.

Key Responsibilities & Accountabilities

  • Assist the territory BDMs, Sales Directors, National Accounts & Head of Sales in supporting our Travel Advisor Partners, which can include but not limited to:

  • Preparation and distribution of sales reports at an agency, national account and consortia level

  • Follow up on new partners recently registered in Salesforce/B2B Portal; tracking of our Certified Specialists training program Agent Portal; monthly maintenance of partner profiles

  • Effective communication through phone/e-mail with inquiries from our partners (product questions, booking management, brochure/marketing collateral requests, etc.)

  • Become a brand ambassador for both Hurtigruten Expeditions and Hurtigruten Norway; help inspire our partners by hosting webinars, attending in-person agency trainings, consumer events, national tradeshows, FAM trips as needed

  • Coordinate events such as ship visits, FAM trips, regional product launches

  • Qualify and manage our Travel Advisor Reduced Rate program

  • Monitor and engage with our Hurtigruten Travel Partners - Americas private Facebook group

  • Maintain and update the master Americas conference/events calendar

  • Some ‘cold contacting’ to new/underdeveloped accounts to seek out new partnership opportunities, support with training, inquiries

  • Other duties as required and assigned

Key Personal Attributes

  • Like the true spirit of expedition cruising, we are seeking an individual who is willing and able to be flexible with their time, as priorities and opportunities can change from day to day

  • You are also someone who is: organized, driven, goal oriented, a team player but able to work independently on projects and meet deadlines

  • You are passionate about exploring our beautiful world sustainably, you are a lover of the outdoors and are excited to learn and (quite literally) expand your horizons

Academic and Professional Qualifications

  • Bachelors Degree or equivalent combination of education and experience

  • 3 years of relevant sales experience

Additional Knowledge & Skillsets

  • Strong knowledge of travel industry

  • Computer skills including Excel, PowerPoint, Word, Outlook, Teams, Zoom

  • Proficient in Salesforce

  • Confident speaking in front of a crowd

  • Excellent oral and written English communication skills

  • Must have a valid passport and be able to travel within the USA/Canada, and internationally as required

Performance Indicators (metrics, KPIs, qualitative assessments)

  • Be a role model for Hurtigruten’s core values: We Inspire, We Empower, We Explore, We Care

  • Support sales to achieve targets

  • Grow and deepen trade relationships

  • Improve efficiencies and lower customer acquisition costs

  • Launch and deliver all executables within deadlines

  • Build strong working relationships with internal and external customers

Work Environment

This is a remote position and may require some travel.

Salary and Benefits

Salary range for this position is $27 to 31 per hour. Hurtigruten provides an excellent benefits package which includes competitive compensation, employer paid Medical, Vision, Dental, EAP, 401k with 4% match, 11 paid Holidays, Vacation increasing up to 2 weeks, 9 personal days, familiarization trips, excellent employee discounts, and more!

About Hurtigruten Group

Hurtigruten Group is a global brand and a pioneer in international adventure tourism. The company has approx. 3000 employees worldwide and is headquartered in Norway.

Hurtigruten is taking the cruise industry into the next century and beyond. We are building the greenest fleet of ships in the business and pushing hard to become completely emission free. Hurtigruten brings innovations such as the world's first hybrid cruise ship and fueling our vessels with waste products.

As the global leader in expedition cruise travel, we are on a mission to deepen our shared knowledge and love of the oceans to ensure their protection. In business since 1893, Hurtigruten is today the world's most sustainable expedition cruise company. Over the coming years, Hurtigruten's fleet will mainly consist of hybrid powered expedition ships and ships converted to LNG and biogas.

Hurtigruten operates premium exploration voyages to Norway, Greenland, Svalbard, Iceland, Europe, South America, Galapagos, Central America, North America, Arctic Canada, and Antarctica.

For more than 125 years, the Hurtigruten ships have been a hallmark of the Norwegian coast. Today, the fleet counts 14 - 17 to be - ships sailing to the Arctic and Antarctica, and many destinations in between. In 2019, the first of two new state-of-the-art hybrid vessels, MS Roald Amundsen, will join the fleet - as a testament to Hurtigruten's commitment to sustainability and innovation.

Work with great people

Esben Kuhnt
Learning & Development Manager
"Working here is a great blend of making a difference in a fast-paced environment with tons of opportunities, coupled with a young workforce, loads of social events, and an amazing product."
Jessi Quillen
Head of Marketing
"We are a company looking for and willing to hear employees who have creative solutions and out-of-the-box ideas for the travel industry and expedition cruising."
Esben Kuhnt
Learning & Development Manager
"In der Hurtigruten Group zu arbeiten bedeutet für mich, zusammen mit jungen Kollegen und durch ein fantastisches Produkt, Menschen zu bewegen und die Umwelt zu schützen."
Jessi Quillen
CRM manager
"Wir sind ein Unternehmen, dass nach Mitarbeitern mit kreativen Lösungen und "Out of the Box" Ideen für der Reisebranche und Kreuzfahrten sucht und dabei unterstützt."
Esben Kuhnt
Learning & Development Manager
"Å jobbe i Hurtigruten Group er å utgjøre en forskjell for mennesker og miljøet gjennom et fantastisk produkt - sammen med unge kollegaer i et raskt og sosialt miljø."
Jessi Quillen
Head of Marketing
"Vi er et selskap som ser etter og hører på ansatte som har kreative ideer og løsninger for reiselivsbransjen og ekspedisjonscruise."

Great Place to Work

  • Play your part

  • Inspire the Adventure

  • Make tomorrow better

About the company

The undisputed global leader in sustainable inspirational adventure travel — a catalyst for change towards a greener travel industry. Formed in 1893, Hurtigruten Group is the world’s leading adventure travel group. We have 2,400+ employees worldwide, representing more than 50 nationalities. They form part of three main business units — Hurtigruten Expeditions, Hurtigruten Coastal Express, and Hurtigruten Svalbard — which offer unique small-ship and land-based adventures from pole-to-pole.

For almost 130 years we have pushed boundaries on expedition travel and sailed tourists, locals and cargo around the Norwegian coastline and polar regions. We have made Norway more connected, impacting the lives of millions of people. And we continue to share knowledge with our international guests about wildlife, local communities, science and the natural world.

As a Group, we are revolutionising the travel industry’s approach to sustainability through a number of vital initiatives to protect the world we explore.

Quick overviewTOM

Single-use plastic banHurtigruten was the first major travel company to have removed single-use plastic from its entire fleet and our hotels.

Hybrid Explorer shipsHurtigruten has two hybrid-electric powered expedition cruise ships that offer a 20% reduction of fuel consumption.

Beach cleanupsHurtigruten Expedition Teams encourage guests to take part in beach clean-ups, which results in several metric tonnes of trash every year being removed.

Hurtigruten FoundationThe Foundation specialises in the conservation of endangered species, fighting against marine and plastic pollution.

KurzübersichtTOM

Abschaffung von EinwegplaHurtigruten war das erste große Reiseunternehmen, das Einwegplastik aus der gesamten Flotte und aus den Hotels verbannt hat.

Hybrid-ExpeditionsschiffeHurtigruten verfügt über zwei Expeditionsschiffe mit Hybrid-Elektroantrieb, mit denen der Treibstoffverbrauch um 20 % gesenkt werden kann.

StrandreinigungenDie Hurtigruten Expeditionsteams motivieren ihre Gäste, an Strandsäuberungen teilzunehmen, wodurch jedes Jahr mehrere Tonnen Müll beseitigt werden.

Hurtigruten FoundationDie Stiftung fördert Projekte, die sich für die Erhaltung bedrohter Arten sowie den Kampf gegen Meeresverschmutzung und Plastikmüll engagieren.

I korte trekkTOM

Forbud mot engangsplastHurtigruten Group er det første store reiseselskapet som fjernet engangsplast fra hele flåten og hotellene våre.

Hybride ekspedisjonsskipHurtigruten Group har to hybridelektriske ekspedisjonsskip som betyr 20 % redusert drivstofforbruk.

StrandryddingHurtigrutens ekspedisjonsteam oppfordrer gjestene til å delta i strandrydding, noe som resulterer i at flere tonn søppel blir fjernet hvert år.

Hurtigruten FoundationStiftelsen har fokus på bevaring av truede arter og bekjemper plast- og havforurensning.

Tasnim Lykken | Contact Person

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Hurtigruten Group

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