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Account Executive - Client Success, ANZ
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Industry

Media Intelligence

Category

Sales & Business Development

Experience

Experienced

Applications are considered on a rolling basis

Location: Multiple locations

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Contact Person
Agne Radlinskaite

Job Description

You will help customers understand the value and power of our social media suite and develop lasting relationships in a variety of accounts within the midsize to large enterprises segments in Australia and New Zealand (ANZ).

You will be essential in helping us execute on our expansion goals and ultimately bring us closer to our vision of making Meltwater the default solution for companies’ media intelligence needs. As a key member of our growing Sales organization, you’ll play a critical role in Meltwater ANZ growth and upmarket trajectory.

The ideal candidate for this individual contributor role is excited to work with corporate clients and their portfolio companies, understand their business, and help them drive the social media monitoring, engagement and social analytics strategy. In addition, the ideal candidate will thrive in a fast-paced, start-up environment while comfortable with building a pipeline of leads, executing product demos, negotiating and eventually navigating key accounts to a close. Demonstrated success in exceeding sales objectives, knowing how to navigate complex deals with multiple decision makers and having a love for the thrill of the hunt is a key for success in this role!

What You’ll Do:

  • Ownership of the full sales cycle from lead generation to close deal within the midsize to largest business segments across all industry
  • Work in partnership with the account management team to expand revenue streams from existing accounts.
  • Foster new relationships for Meltwater through proactively outreach clients’ business executives over email, phone and Linkedin to learn about their business and challenges, they are mainly the executives or senior directors at the department of marketing, PR, investor relation, product
  • Navigate key decision makers to build Meltwater awareness within organizations
  • Establish lasting relationships with senior executives and decision-makers
  • Understanding stakeholder needs, their pain points, the common client use cases and how to sell across different industries and multiple lines of business
  • Articulate Meltwater’s value proposition to decision makers, assess their buying interest, pitch relevant solutions either through online demonstrations or in person meetings, negotiate the pricing and T&C and close the deal
  • Upsell and leverage business from new and established customer relationships
  • Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product
  • Keep informed of product line, competition and industry trends that may impact client business activities
  • Diligently update our internal sales systems to stay current on leads and follow ups
  • Deliver a best in class client experience from the beginning of contact through onboarding stage

Who You Are:

  • Demonstrated experience in achieving sales targets
  • 5 + years of successful B2B sales (preferably in a SaaS environment)
  • You have drive, stamina and the ambition to achieve.
  • Experience working with a business development representative
  • Excellent communication and interpersonal skills – you are clear and concise
  • Ability to negotiate with senior level clients
  • Ability to work to monthly and quarterly targets in a high-pressure environment

What We Offer:

  • A world recognised and unique company culture!
  • Work with managers that truly value their people
  • Competitive compensation package with uncapped commissions
  • Empowerment in your role and career growth opportunities
  • Hybrid work arrangements & vibrant offices with well-stocked pantries

  • Team activities and events

Meltwater welcomes applications from Aboriginal and Torres Strait Islander people, people from diverse cultural backgrounds, people with disability, refugee status and members of the LGBTQIA+ community.

About the company

About Meltwater

With 20 years of experience in the field of online media monitoring, Meltwater is a global leader in media intelligence and social analytics SaaS solutions - helping to bridge the gap between Public Relations, Communications, and Marketing departments with an all-in-one solution powered by AI-driven insights. Through Meltwater's platforms, our clients are well equipped to stay on top of billions of online conversations and extract relevant insights - allowing them to strategically manage their brands and stay ahead of their competition. Over 30,000 of the world’s most respected brands rely on Meltwater to help inform their marketing & communications strategies and executive decision making. With over 55 offices and 2,000 employees worldwide, Meltwater is a truly global partner offering best-in-class support through our local customer success teams.

Meltwater employees embody the work-hard, play-hard spirit through our 3 core values - Moro (fun), Enere (number one) and Respekt (respect). These founding principles stem from our Norwegian roots and are why Meltwater has been named a Great Place to Work in several markets across the globe. We have high energy, open concept offices that thrive on teamwork and collaboration. We ensure our employees have easy access to management and learn quickly from those around them.

Official Careers Page:https://careers.meltwater.com/

Meltwater Instagram Careers Page:https://www.instagram.com/meltwatercareers/

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