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Senior Media Analyst, Client Insights, JAPAN

About the Senior Media Analyst, Client Insights
As the Senior Media Analyst in our team, you will be a crucial member of our global Professional Services organization.

Your primary responsibility as a Senior Media Analyst is to work with client insight Japan on the pre-sales and delivery stages of client report projects.

The Senior Media Analyst will support the development of complex solutions by using in-depth product knowledge and provide technical expertise to our sales teams and the customer through state-of-art solution delivery with internal process optimization.

The Senior Media Analyst will resolve problems through research, and consulting with internal stakeholders, to identify the appropriate methods and resources for success. Support commercial-related activities including, but not limited to, deal structuring and work closely with our legal teams to ensure all contracts are accurate.

What You'll Do:

  • Work with the In-country Director and Project Managers on the delivery stage for complex deals that include Professional Services Offerings, including but not limited to:
    • Manually curated newsletters, Bespoke reports and all other professional services
    • Horizon planning activities
  • Understanding, communicating and interpreting clients’ requirements and business processes by:
    • Undertaking mapping exercises to understand the profile of prospective
      professional service clients and ensure our services and offerings meet their
    • Developing a sound understanding of Meltwater business use cases, so as to apply those learnings to new processes
  • Support Professional Services with internal learning experiences and PR/Marketing/Branding/Research etc industry knowledge
  • Preparing collaterals & educational decks for sales and professional services, creating visual templates, and sharing relevant case studies
  • Work collaboratively with regional sales, client success and other support organizations to make sure of the client’s satisfaction through the journey with Meltwater’s digital insights
  • Facilitate and coordinate the sharing of use cases from individual sales reps to the whole Enterprise team
  • Possible to work adjusted work hours when the project requires to cover QC processes for daily manual newsletters between 7:00-9:00, with prior agreement

Work with great people

Christina Yu
Managing Director
"Taking a job in sales took a lot of courage because it’s all about taking full ownership of my accomplishments and unlocking new sales targets."
Irene Shen
Client Success Manager, Hong Kong, Macau and Taiwa
"By providing a consistent and reliable experience for my clients, I can cultivate and preserve the trust while providing actual values to them."
Carmen Wong
Account Executive, Hong Kong, Macau and Taiwan
"Meltwater is a company tilled with top sales leadership, and the fast-paced dynamic environment has really changed my personal standards and priorities."
Samuel Lin
Analyst Manager, Media Insights & Analytics Team
"An average analyst only follows the instructions of others, but a high performing analyst creates impact to clients through new perspectives."

Skills & Requirements

Who You Are:

  • Bachelor’s degree (in any discipline) with strong academic results and several years of relevant industry or academic experience
  • Excellent written and spoken Japanese and English
  • 2-4 years of relevant work experience
  • Very proficient in using Microsoft Excel, powerpoint, word and Google suites
  • Some familiarity with data visualization tools such as Tableau or Power BI will be useful
  • Passion for entrepreneurship & technology, the SaaS industry & media intelligence, and you should be a regular consumer of the news/media
  • Good interpersonal, communication, and stakeholder management skills
  • Self-motivated, proactive, initiative, and organized with the ability to work under tight deadlines and in a high-pressure environment

The perks of working with us!

  • Awesome coworkers
  • Competitive remuneration package
  • Support & empowerment in your role through learning and development
  • Flat hierarchy with diverse, high-performance & collaborative teams
  • Global presence & a uniquely Meltwater culture like no other
  • Both flexible work arrangements & vibrant offices
  • Fun, ambitious and international working environment
  • Generous vacation leave
  • Monthly fitness allowance
  • Training programs, conferences, seminars for your personal and professional growth
  • Comprehensive Medical insurance for you
  • Business travel life insurance
  • Commute support(通勤手当)
  • And more…

Equal Opportunity

Meltwater is firmly committed to affording equal employment opportunities to all candidates and employees alike without regard to race, color, religion, age, national origin, gender, sexual orientation, gender identity or gender expression, marital status disability, veteran status and we treat each individual with respect and dignity.

Great Place to Work

  • Competitive salary & bonuses

  • Accelerated Career Path

  • Responsibility & Ownership from Day One

  • An Irreverent & Fun-Filled Work Environment

  • Overseas Conference & Progression Opportunities

  • Generous vacation leave & medical benefits

  • Diverse, high-performance & collaborative teams

  • Flat hierarchy and strong support groups

  • A uniquely Meltwater culture like no other

  • Global presence with flexible work arrangements

About the company

Meltwater helps companies make better, more informed decisions based on insights from the outside. We believe that business strategy will be increasingly shaped by insights from online data. Organizations will look outside, beyond their internal reporting systems to a world of data that is constantly growing and changing. Our customers use these insights to make timely decisions based on real-time analysis.

More than 25,000 companies use the Meltwater media intelligence platform to stay on top of billions of online conversations, extract relevant insights, and use them to strategically manage their brand and stay ahead of their competition. With more than 50 offices on six continents, Meltwater is dedicated to personal, global service built on local expertise. Meltwater also operates the Meltwater Entrepreneurial School of Technology (MEST), a nonprofit organization devoted to nurturing future generations of entrepreneurs.

Agne Radlinskaite | Contact Person

I'm interested
Meltwater GCA

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