Product Owner Onboarding

Job Description

Sambla Group is a tech company with a clear goal – to make loans better for all. We need you, your ambition and your skills on our journey. We have become the fast-growing fintech company that we are today - bridging the gap between borrowers and lenders - thanks to all the 200+ amazing people who work here.

Our success is the result of the commitment to deliver the best customer journey and consumer finance products in the industry. Together with well known brands such as Sambla, Advisa, Rahoitu, DigiFinans and Omalaina we help customers improve their personal finances by comparing and consolidating their loans.

In the role as Product Owner Onboarding you will lead the development of Sambla Group’s customer onboarding experience on site across all Sambla Group brands and markets. Onboarding is a critical step in the customer journey and will impact customer satisfaction as well as business value. Hundreds of thousands of customers will use your platforms and will provide you with instant feedback on your team’s deliveries. You will also leverage external partners and integrate them into our onboarding flow to decrease the customer friction and acquire high quality data.

Further on, the role will include…

• Manage the onboarding on a strategic, tactical and operative level

• You will work closely with colleagues from the UX field and development team to push product discovery

• Shape your backlog/roadmap

• Execute on quarterly goals and targets

As a Product Owner Onboarding at Sambla Group, we believe that you have a couple of years of working experience in a similar field (e-commerce, website development, CRO) and have ideally worked with digital customer journeys with a high focus on conversion have worked with data driven product development. We value experience in A/B testing and related tools and platforms. To succeed in this role, we believe you are a person that thrives in a fast-paced environment, and gets motivated by taking ownership and working towards ambitious goals. Furthermore, you have a high analytical and creative mindset, and are a team player that values a good team culture and collaboration.

Must have:

• Experience from digital customer journeys

• Experience from product development as Product Manager, Product Owner or similar roles

• Fluency in English

• Analytical skills and mindset

• Strong stakeholder management skills

Nice-to-have:

• Bachelor degree (or higher) in relevant field

• Experience in conversion rate optimization (CRO)

• Experience from FinTech

• Experience with agile development or Scrum

• Understanding of concepts within UX and UI

• Experience from Hotjar or other similar tracking tools

• Experience from Power BI or other similar BI tools

• Experience from Google Analytics or other similar analytics tools

• Experience in SQL

• Fluency in Swedish

What we can offer you:

• Step onboard an established actor and be part of our growth journey on becoming the Nordics leading loan broker

• Recurring activities such as monthly dinners with the team, breakfast and after work on Fridays at the office

• Modern and relaxed culture

Other information:

• Start: Immediately with consideration to notice period

• Extent: Full-time

• Working location: Strandvägen 5B, Stockholm

With over 10 years of experience in the industry we lead the development of loan comparison services, with the main goal: To make loans better for all. How we are going to reach that goal is simple: Hire the best people and continue to develop the best company where people can expect to grow together.