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Global HR Systems and Data Manager

  • Application Deadline: Feb. 28, 2023
  • London
  • Application Deadline: Feb. 28, 2023
  • London


The global HR Systems and Data Manager is responsible for partnering with the People Function to consult on functional and operational People needs, conceptualizing and translating these into problem or opportunity statements and functional business requirements. This role will serve as a conduit between the People Community, and technical subject matter experts within IT/OT and/or 3rd party service providers.

This role will be responsible for Hurtigruten People Systems/Products and effectively solution for requirements or issues by developing business cases, programs, project plans and prioritizing enhancement requests. This role will also manage any integrations with IT/OT ensuring delivery is aligned to functional requirements and business process requirements.

Work with great people

Esben Kuhnt
Learning & Development Manager
"Working here is a great blend of making a difference in a fast-paced environment with tons of opportunities, coupled with a young workforce, loads of social events, and an amazing product."
Jessi Quillen
Head of Marketing
"We are a company looking for and willing to hear employees who have creative solutions and out-of-the-box ideas for the travel industry and expedition cruising."
Esben Kuhnt
Learning & Development Manager
"In der Hurtigruten Group zu arbeiten bedeutet für mich, zusammen mit jungen Kollegen und durch ein fantastisches Produkt, Menschen zu bewegen und die Umwelt zu schützen."
Jessi Quillen
CRM manager
"Wir sind ein Unternehmen, dass nach Mitarbeitern mit kreativen Lösungen und "Out of the Box" Ideen für der Reisebranche und Kreuzfahrten sucht und dabei unterstützt."
Esben Kuhnt
Learning & Development Manager
"Å jobbe i Hurtigruten Group er å utgjøre en forskjell for mennesker og miljøet gjennom et fantastisk produkt - sammen med unge kollegaer i et raskt og sosialt miljø."
Jessi Quillen
Head of Marketing
"Vi er et selskap som ser etter og hører på ansatte som har kreative ideer og løsninger for reiselivsbransjen og ekspedisjonscruise."

Skills & Requirements

Key Responsibilities

People Technology Functional Expertise

  • Hold and maintain knowledge and experience of the functional capabilities of the systems in use currently and future within the People function

  • Advise on functional capabilities are and how those functions could be deployed to solve business problems and drive improvements.

  • Maintain knowledge of the People Systems marketplace beyond the tools currently in use and seek out innovative use of technology in the broader HR world that could potentially improve Hurtigruten

  • Provide the link between People function and business users and IT/OT and/or 3rd party suppliers.

System & Governance

  • Feed into change management plans as key expert on how system changes impact system user experience and work with process experts to ensure changes are deployed across system and process concurrently

  • Support People Systems change projects from initiation to closure including managing plans, risks, issues and dependencies liaising with technical project managers and People leaders as required to ensure timely and effective delivery of change

  • Contribute to change comms and engagement materials

  • Develop and maintain People Systems change playbooks, templates and processes to ensure application of best practice in People systems change

  • Be a key member of change approval group with authority to give green light or not to deployment of system changes

Business Analysis

  • Work with People Team to apply functional systems insights and expertise in identifying opportunities or issues requiring a systems solution or change

  • Develop and capture the problem/opportunity statements and the functional business requirements in templates and formats agreed with IT/OT to ensure the information required for effective solution evaluation and design is present

  • Manage the functional systems change request pipeline and offer insights to support the business on prioritisation, managing expectations in terms of time and cost to deliver


  • Develop standard data definitions partnering with People Team, Finance, and IT/OT

  • Drive data governance and quality efficiency initiatives

  • Understanding data flows across the myriad of systems and how these support data governance/ compliance and process enhancements

  • Design and implement key people Metrics using PowerBI

UAT Testing Management

  • Own and maintain user acceptance testing scenarios and scripts across all platform solutions including integration test scenarios

  • Co-ordinate testing efforts of end users and oversee test planning and delivery, building common approaches to user acceptance test management (scripting, execution, analysis and presentation of results) harnessing new methods such as robotics


  • Strong functional experience with core HRIS systems and other Operational tools across the People architecture

  • Strong PowerBI skills with experience of building and implementing People Metrics

  • Proven experience in agile Project Management

  • Excellent ability to build working relationships both vertically and laterally across the organization

  • Strong written and verbal communication, with the ability to express and state ideas clearly

  • Proactively seeks opportunities to work with teams and develop experience and knowledge

  • Strong analytical skills, and the ability approach a complex problem or task by breaking it down

  • Good customer focus and the ability to listen and clarify requirements and expectations

  • Proficient in using Microsoft applications like MS Excel, PowerPoint, Visio

Great Place to Work

  • Play your part

  • Inspire the Adventure

  • Make tomorrow better

About the company

The undisputed global leader in sustainable inspirational adventure travel — a catalyst for change towards a greener travel industry. Formed in 1893, Hurtigruten Group is the world’s leading adventure travel group. We have 2,400+ employees worldwide, representing more than 50 nationalities. They form part of three main business units — Hurtigruten Expeditions, Hurtigruten Coastal Express, and Hurtigruten Svalbard — which offer unique small-ship and land-based adventures from pole-to-pole.

For almost 130 years we have pushed boundaries on expedition travel and sailed tourists, locals and cargo around the Norwegian coastline and polar regions. We have made Norway more connected, impacting the lives of millions of people. And we continue to share knowledge with our international guests about wildlife, local communities, science and the natural world.

As a Group, we are revolutionising the travel industry’s approach to sustainability through a number of vital initiatives to protect the world we explore.

Quick overviewTOM

Single-use plastic banHurtigruten was the first major travel company to have removed single-use plastic from its entire fleet and our hotels.

Hybrid Explorer shipsHurtigruten has two hybrid-electric powered expedition cruise ships that offer a 20% reduction of fuel consumption.

Beach cleanupsHurtigruten Expedition Teams encourage guests to take part in beach clean-ups, which results in several metric tonnes of trash every year being removed.

Hurtigruten FoundationThe Foundation specialises in the conservation of endangered species, fighting against marine and plastic pollution.


Abschaffung von EinwegplaHurtigruten war das erste große Reiseunternehmen, das Einwegplastik aus der gesamten Flotte und aus den Hotels verbannt hat.

Hybrid-ExpeditionsschiffeHurtigruten verfügt über zwei Expeditionsschiffe mit Hybrid-Elektroantrieb, mit denen der Treibstoffverbrauch um 20 % gesenkt werden kann.

StrandreinigungenDie Hurtigruten Expeditionsteams motivieren ihre Gäste, an Strandsäuberungen teilzunehmen, wodurch jedes Jahr mehrere Tonnen Müll beseitigt werden.

Hurtigruten FoundationDie Stiftung fördert Projekte, die sich für die Erhaltung bedrohter Arten sowie den Kampf gegen Meeresverschmutzung und Plastikmüll engagieren.

I korte trekkTOM

Forbud mot engangsplastHurtigruten Group er det første store reiseselskapet som fjernet engangsplast fra hele flåten og hotellene våre.

Hybride ekspedisjonsskipHurtigruten Group har to hybridelektriske ekspedisjonsskip som betyr 20 % redusert drivstofforbruk.

StrandryddingHurtigrutens ekspedisjonsteam oppfordrer gjestene til å delta i strandrydding, noe som resulterer i at flere tonn søppel blir fjernet hvert år.

Hurtigruten FoundationStiftelsen har fokus på bevaring av truede arter og bekjemper plast- og havforurensning.

Douglas Gambling | Contact Person

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