Site Reliability Engineer
Purpose of Role
Exciting and career-advancing opportunity for an analytical, critical thinking, and detail-oriented engineer to join a high-performing, happy and fun team at nShift!
Your main responsibility will be keeping all mission-critical infrastructure systems related to the nShift Delivery product up and running, with low maintenance efforts and at predictable costs.
The production nShift Delivery platform runs on servers owned by nShift and is hosted in a colocation data center in Gothenburg. Consequently, the hardware maintenance and the resolution of hardware issues on-site are part of the team's responsibility. The role also involves 24 x 7 on-call support on a rotating basis.
The area of responsibility includes:
All team members share the same duties regarding the colocation datacenters' production systems and the non-production systems in AWS.
- Configuration and maintenance of the hosted systems in close collaboration with the software engineers
- Tuning systems and applications to cope with big data volumes and to be available 24/7
- Monitoring of systems and applications
- Automating deployments
- Troubleshooting of incidents, scope of responsibility ends at the border between OS and application
- Optimizing the current procedures and practices in the team
- Being part of the on-call schedule, outside office hours, one week starting Monday, one hour lead time to get on-site to the colocation datacenter
Work with great people
Skills & Requirements
Required professional qualifications:
- Proven experience as a Site Reliability Engineer, DevOps, System Administrator, or similar role
- Infrastructure, hardware and Linux-based systems/applications management skills
- Extensive knowledge of managing network devices (firewall, switches, routers, etc) and security aspects.
- Hands-on experience in implementing and improving automation/scripting for infrastructure, containers, systems and applications
- Good working knowledge of most of these tools or technologies:
- Linux / Ubuntu
- git
- Apache
- Tomcat
- LXC/LXD containers
- Salt/SaltStack
- PostgreSQL
- Elastic Stack
- Experience in managing an AWS environment, including automation (bonus points)
- extensive in-depth experience in any of the tools/technologies mentioned above (bonus points)
Required personality traits and skill set:
- Well-organized and positive attitude
- Analytical-minded with problem-solving skills
- High working capacity and the ability to work independently
- Team player with good collaboration and communication skills
- Troubleshooting and learning from mistakes fan
- Mindfulness of the implications of running a 24/7 operation
- Fluent in writing and speaking in English, and preferably Swedish
Benefits:
- Market competitive salaries
- Remote and hybrid working options
- Employee benefits platform
- Family-friendly leave option
- Private medical insurance
- Training programs and innovation days
- Wellness allowance and other
Meet your Manager - Steven Luyckx, Director SaaS Infrastructure
How long have you worked for nShift?
For 6 years now. I started as the IT Manager at Transsmart, a Dutch company that was later acquired by one of the predecessors of nShift. Since that time I'm managing the teams responsible for the operational availability of the different hosted environments.
What would your current team members say about your leadership or manager style?
I hope they mention my ways of supporting the team by all means. I want team members to feel engaged, rather than to be managed. And I also want to build bridges to other teams in Gothenburg or in the other nShift locations. Anything shared with another team will create added value in the long run.
What do you love about nShift?
Because nShift originates from a merger of market-leading companies, there is a lot of competence and knowledge in the company, both in terms of the domain and in the terms of the technologies used. The synergy between the engineering teams creates inspiration for improving the systems and processes that drive our products.
What difference will this role make to nShift if I join ?
First of all, you will allow the team to operate at full capacity again. Secondly, your experience and key knowledge areas will help the team perform better than before. And last but not least, we want you to feel the passion and joy of working for nShift.
About the company
nShift is the global leading provider of cloud delivery management solutions enabling frictionless shipment and return of almost one billion shipments across 190 countries annually. nShift’s software is used globally by e-commerce, retail, manufacturing and 3PL shippers. The company is headquartered in London and Oslo. It has over 500 employees across offices in Sweden, Finland, Norway, Denmark, United Kingdom, Poland, the Netherlands, Belgium and Romania.
Jan Baran | Contact Person
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