Director Sales Operations | Mercell
POSITION OVERVIEW
The new DSO will work in the Revenue team reporting to Chief Revenue Operation, with a dotted line to the CFO.
During the last year, Mercell has implemented HubSpot as their main CRM, sales and marketing tool, across the organization. The new DSO and team - 20 FTE - will be responsible for the full implementation of this system, as well as making sure that data is reliable across countries.
You will collaborate closely with internal stakeholders and technology partners, running projects and maintaining data, as well as developing processes to increase efficiency.
JOB RESPONSIBILITIES
- Evaluate, optimize, and manage your team, 20 FTE
- Work closely with implementation teams, to support implementing HubSpot across Mercell. Guide and train sales teams in using HubSpot
- Coordinate and audit the sales forecasting, planning, and budgeting processes, together with CFO
- Proactively identify and implement opportunities for sales process improvements, churn reduction and ensure high quality and leads handling, along with Revenue Operations
- Make sure that both Buy and Supply may enter requested data, and ensure that processes across teams, are efficient and standardized when possible
Skills & Requirements
ACCOUNTABILITIES AND PERFORMANCE MEASURES
- Achievement of sales, profit, and strategic objectives for the supported business units
- Accountable for on-time implementation of sales organization quotas and performance objectives
- Responsible for efficient allocation of technology, support, and training resources impacting the sales organization
- Accountable for accurate and on-time reporting, which is essential for the sales organization’s effectiveness
PERSONAL CARACTERISTICS
- As our next Director Sales Operations, we look for someone who can interpret business needs, take ownership of finding solutions, and help us realize our ambitious growth plans.
- You like to work in an entrepreneurial environment, welcome challenges, and have the drive necessary to perform in a fast-moving industry.
- You are outgoing and able to act proactively on behalf of your stakeholders. Our ideal candidate is highly self-driven, committed, as well as persistent in work. Preferably with a sense of humour.
- Our business language is English, and it is required that you are fluent, in both written and spoken English. If you are proficient in one or more of the Scandinavian languages, it is highly valued.
About the company
Mercell delivers cloud-based, SaaS, solutions for Private and Public sector, focusing on tendering, procurement, and contract management. Their eTendering platform is widely used and recognized as being efficient and state-of-the-art across all European markets
By connecting suppliers with buyers, the goal is to make the procurement process as simple and reliable as possible. They do this by offering the most comprehensive platform for supply and demand. Transparent tender and procurement processes integrated with compliance benefit both buyers and suppliers.
Today Mercell is a European company with more than 29 000 customers, and still growing.
The history of the company
Mercell was established in 1990, in Norway, as a public procurement tool. The company was acquired by Viken Venture in 2018. Following further growth, both organic as well as through the acquisition of EU-supply, Mercell got listed on Euronext growth at Oslo stock exchange in 2020. In August this year, the American Private Equity company Thomas Bravo, bought Mercell and delisted the company from the stock exchange.
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