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Program Manager - Product Lifecycle

  • Application Deadline: Dec. 18, 2022
  • Oslo
  • Application Deadline: Dec. 18, 2022
  • Oslo

We are looking for a Program Manager - Product Lifecycle

Want to help millions of people think better?

reMarkable is a Norwegian tech company on a mission to help people think better in a distracted world. We recently confirmed our status as Norway’s latest unicorn, with over 350 employees in Oslo and a million devices sold worldwide. In what feels like no time, we've gone from a small startup finding its way to being one of the fastest-growing companies in Europe.

Following the successful launch of reMarkable 2, which was named one of TIME's top 100 inventions of 2020, and our new subscription service, Connect, in 2021, we've set ourselves exciting growth and product development goals for 2023. To help us get there, we need new colleagues ready to make a real difference through their work – and that’s where you come in.

About the role

reMarkable is growing rapidly and to meet the expectations of our ever-growing, global customer base we continue to expand and scale our global supply chain network. As we scale our operations, bringing together processes and stakeholders and ensuring that every stage of the journey (from ideas and concepts to high quality products or services in use by our customers) is optimized for success becomes increasingly important.

Product lifecycle management is an essential part of optimizing this journey and we are looking for an experienced Project or Program Manager with commercial mindset and a solid background in product configuration/ management, supply chain, and program management who can influence, plan and execute strategies and efficient lifecycle management processes, to join our Supply Chain Operations team. We are looking for an independent, flexible and articulate problem solver who thrives with multitasking to meet product, process and system objectives in an agile and fast-changing organization.

As a Program Manager, Product Lifecycle you will be in the forefront of the lifecycle management of reMarkable’s products from ramp-up (of production) through end of life (EOL). In addition to ensuring that products meet cost and quality metrics (Product Health) throughout the lifecycle, you are responsible for understanding operational business needs, proactively identify and present opportunities (i.e. value engineering) to enhance product, operational and organizational performance, and align and influence stakeholders across departments and external partners to ensure timely execution on strategy and opportunities.

In this role you will...

  • Be responsible for the health (quality, cost, compliance) of our products and its Bill of Material (BOM), the product line performance metrics and for the entire lifecycle management of the product in our portfolio from ramp-up to finalized End of Life (EOL).

  • Lead a defined cross-functional forum/ project team and guide stakeholders towards common goals, clear accountability and timely implementation of changes required to maintain high quality, optimal cost/ margin, supply continuity (resiliency) and innovation on the products.

  • Proactively seek and explore commercial and business opportunities including supply chain optimization and redesign & value engineering based on i.e. cost reduction targets, new technologies or capabilities, and customer feedback and returns data from Logistics/ Customer Support

  • Plan and proactive manage of product changes (Manufacturing and Engineering Change Notifications/ Orders (MCNs/ MCOs/ ECOs) and End Of Life (EOL) notifications) and facilitating decisions on re-engineering, re-design, re-qualification of alternate parts, and/or last time buy of EOL parts.

  • Evaluate supply chain risks, provide updates to business partners and executive team, and build and implement contingency plans to mitigate customer impact, including leading problem solving teams during unprecedented events. You will know when to recommend changes and/or when to escalate internally in reMarkable and towards the global supply chain.

  • Develop processes, technology/systems and organization of lifecycle management in reMarkable based on leading practices.This includes leading and supporting continuous improvement within the team and drive positive change management.

  • Manage product transitions (process) - plan and execute phase out (activities) of existing product(s) in coordination with new product introduction (ramp-up) timeline

  • Lead and contribute to ad-hoc project and program management of changes to products during development and sustain phase i.e. changes to packaging, ensuring compliance with regulatory requirements in new geographies, label changes, new offer models etc.

  • Work with partners in Asia and suppliers globally

Further tasks and responsibilities

At reMarkable, we have the luxury of not having to deal with much legacy and outdated technology and we have set ourselves an ambitious target state when it comes to best-in-class processes and systems, including a best of breed Product Lifecycle Management system. As a Program Manager - Product Lifecycle you will play a central role in defining and contributing to translating business/ lifecycle process needs into system requirements/ capabilities in our PLM system.

Who are you?

As a person, we appreciate your curious and ambitious nature as much as your empathy and ability to care for individuals and groups.

We value your skills in interpersonal communication, ability to analyze and improve work practices, and creativity; to not just implement what you’ve read, but to actually understand why and where to make appropriate changes. Ability to take accountability and lead with respectful authority is furthermore perhaps the most important soft skill you can possess.

In our organization, you will find cross-functional teams, agile work practices, and ambitious colleagues and goals. But you will see that there is also much potential for improvement, which we look forward to unlocking together.

We are looking for someone who has:

  • At least Bachelor degree in Supply Chain, Engineering, Business, Finance, Marketing, or relevant field required. Master degree/ Advanced Degree/ MBA preferred

  • 5+ years of experience in relevant supply chain roles, preferably Product Development, Engineering, Manufacturing, Quality, Sourcing and/ or product lifecycle management

  • Experience from high volume global design & manufacturing of consumer and/or high tech electronics or other relevant industries

  • Proven skills in leadership of cross-functional teams across multiple disciplines in a matrix organization

  • Highly collaborative, excellent at building trust and strong relationships and knowing how to get stakeholders motivated, engaged and committed (accountability) for a common cause and goals

  • Strong communication skills including ability to communicate clearly and make an impact (influence) at all levels including executive level

  • Passion for identifying solutions and leading change

  • Strong coordination/ project/ program management skills

  • Structured and capable of handling multiple tasks in parallel

  • Process mindset and ability to hold process owners engaged and accountable

  • Solid working knowledge of Product Lifecycle Management systems such as ARENA PLM or similar.

It is also an advantage if you have...

  • Knowledge/ experience with Lean six sigma tools and methodology

  • Knowledge/ experience from Quality management tools, processes, and metrics (e.g. FMEA, Dfx, 8D, CAPA processes, SPC ).

  • Risk management

Work with great people

Mariana Eggers
VP Design
"Å kunne dele kundenes tilbakemeldinger og virkelig få påvirke produktutviklingen er det jeg elsker med å jobbe i rM"
Ole Øyvind Skaaret
QA Engineer
"Det som er fantastisk med å jobbe i rM er at man raskt blir en del av et team med dedikerte og hyggelige mennesker"
Magnus Heimsjø
Chief Marketing Officer
"Sjansen til å bygge en global merkevare fra bunnen av dukker sjelden opp i Norge. Bli med på reisen!"
Tobias Strand Johansen
New Product Introduction Lead
"Jeg jobber i Norges raskeste e-commerce verdikjede, med superkule nerder på alle kanter - det blir ikke bedre enn det!"
Henrik Hedlund
Senior Software Engineer
"Jeg liker å jobbe i rM fordi vi har en moderne og annerledes teknologi-stack og man får raskt ansvar for ulike områder"

Skills & Requirements

What do we offer?

  • Highly competitive salary and pension plan

  • A new Macbook/PC, reMarkable 2, choice of mobile phone, and home Wi-Fi allowance

  • Five weeks vacation + 5 reMarkable days to use as you wish

  • Premium health insurance (incl. physiotherapy and private medical consultations)

  • Access to our employee share incentive scheme

  • Flexible working hours and a flexible hybrid work set up

  • Rewarding and challenging tasks on a wide range of projects

  • Regular team events, parties, and off-site retreats

  • A shared Headspace account for your mental well-being

  • Career development opportunities as a leader or subject specialist

  • Centrally-located modern offices in Grünerløkka, Oslo

  • A unique opportunity to contribute to one of the fastest-growing tech scaleups in Norway

At reMarkable, we offer the opportunity to contribute towards building a global tech company. You'll join a fast-paced, dynamic work environment and be involved in every step of creating a product that's used and valued by hundreds of thousands of customers around the globe.

Besides robust career development and growth opportunities, we offer a workplace where everyone can influence the company's direction, story, and success. We're a committed and highly motivated team with a lot of love for what we do and the people that we work with.

Through collaboration, we create a generous, respectful, and supportive environment where people take the extra steps needed to help each other succeed as well as exceed expectations.

Other Information

  • Contact (Hiring Manager Tobias Strand Johansen, VP Supply Chain / Head of Paper Tablet Development, [email protected]) if you have any questions about the role

  • Application Deadline: 17. December 2022

  • You should have a valid work permit from the EU/EEA. (Relocation assistance is provided)

Great Place to Work

  • Konkurransedyktig lønn

  • Kontorplass i Norges kuleste kontorvilla

  • Seks uker ferie

  • Et fantastisk arbeidsmiljø med dyktige kollegaer

  • Din egen reMarkable til odel og eie!

About the company

reMarkable is a Norwegian tech company on a mission to help people think better in a distracted world. In what feels like no time at all, we’ve gone from a small startup to one of the fastest-growing tech scaleups in Norway.

Following the successful launch of reMarkable 2, which was named one of TIME's top 100 inventions of 2020, and our new subscription service, Connect, in 2021, we’ve set exciting growth and product development goals for the coming year. To help us get there, we need new colleagues ready to make a real difference through their work – which is where you come in.

Good work culture and internal cooperation are essential for us and we do our utmost to ensure that everyone thrives and can perform their best with us. We try as much as possible to share information and involve our employees in both large and small decisions and as a permanent employee, you will be involved in many exciting processes.

Ellinor Jacobsen | Contact Person

I'm interested