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IT Support Technician - Sectra Medical

  • Linköping
  • Linköping

Are you keen to use your IT skills to help solve complex problems and support the people who educate tomorrow’s medical professionals? We are looking for an IT Support Technician for our organization in Linköping, Sweden.

Sectra is one of the world’s leading providers of products and services in the medical sector. We help hospitals and those who train future healthcare personnel improve their efficiency so that patients can receive better care.

Working as an IT Support Technician
As an IT Support Technician, you will join a small and dedicated international team where you will provide vital IT support to customers and local distributors in over 60 countries. While helping solve technical issues and supporting our customer-centric organization, you will be able to grow in your role. The Sectra Medical Education team is highly experienced and skilled and offers the chance to find and develop specific areas that inspire you. Your main responsibilities will include:

  • providing support, troubleshooting and technical fixes via phone or online
  • creating and coordinating support tickets between partners, suppliers and customers
  • driving the resolution of issues through the appropriate channels and team members
  • communicating proposed solutions both internally and externally
  • providing feedback to improve our solutions and processes
  • seeking to improve cross-departmental cooperation

Life at Sectra
Sectra is a very flexible and fast paced workplace. It is important that you feel comfortable working with our team, but you must also be able to work independently and be able to prioritize your work. We are a growing company with a great company culture, and we guarantee that your daily work tasks will vary.

Work with great people

Brian Antunes
System Engineer
"I have always been passionate about technology and using technology to resolve issues facing society. At Sectra, that is exactly what we are doing."
Frida Börnfors
Software Engineer
"There is a high level of dedication among the employees at Sectra – everyone takes pride in what they do and they work hard to deliver customer value."
Brian Antunes
System Engineer
"I have always been passionate about technology and using technology to resolve issues facing society. At Sectra, that is exactly what we are doing."
Frida Börnfors
Software Engineer
"There is a high level of dedication among the employees at Sectra – everyone takes pride in what they do and they work hard to deliver customer value."
Brian Antunes
System Engineer
"I have always been passionate about technology and using technology to resolve issues facing society. At Sectra, that is exactly what we are doing."
Frida Börnfors
Software Engineer
"There is a high level of dedication among the employees at Sectra – everyone takes pride in what they do and they work hard to deliver customer value."
Brian Antunes
System Engineer
"I have always been passionate about technology and using technology to resolve issues facing society. At Sectra, that is exactly what we are doing."
Frida Börnfors
Software Engineer
"There is a high level of dedication among the employees at Sectra – everyone takes pride in what they do and they work hard to deliver customer value."
Brian Antunes
System Engineer
"I have always been passionate about technology and using technology to resolve issues facing society. At Sectra, that is exactly what we are doing."
Frida Börnfors
Software Engineer
"There is a high level of dedication among the employees at Sectra – everyone takes pride in what they do and they work hard to deliver customer value."

Skills & Requirements

At Sectra, we hire for attitude and ability – train for skill. This means who you are is more important than your previous experiences. There are a few core abilities that are central for any role. We always look for your willingness and ability to learn and take on new tasks fast, utilize previous experiences and quickly grasp new information. We also want you to have a strong analytical mindset in which we consider it to be important that you can understand and break down and solve problems. We also look for good communicators who can interact with colleagues, partners and customers in an effective, clear and constructive way.

In addition to these abilities, we also want you to:

  • have a bachelor’s degree or postsecondary training in computer engineering (IT) or equivalent with a strong academic record
  • be fluent in English, both written and spoken
  • have a genuine interest in IT, hardware and new technologies
  • have excellent computer skills with extensive experience of the Microsoft Windows environment
  • be a social team player, curious and explorative in the way you do things

We consider it a great asset if you:

  • speak more languages than those required above
  • have experience in computer networks, clustering, storage, server hardware, operating systems and programming or scripting tools
  • have experience from working with IT helpdesk or customer service
  • have interests besides school/work, such as sports, sports leader, music, horseback riding, singing or flying as examples
  • have experience with other cultures

Other information:

The goal is for the right candidate to start as soon as possible.

We recruit on an ongoing basis. This means we encourage you to apply or contact us as soon as possible.

Learn more about our recruitment process here.

Great Place to Work

  • Great colleagues

  • Personal development

  • Innovation & technology

  • Global environment

  • Working close to customers

  • Making a difference

  • Göra skillnad

  • Personlig utveckling

  • Global miljö

  • Grymma kollegor

  • Innovation och teknologi

  • Kundfokus

  • Fantastiske kollegaer

  • Arbejde tæt på kunderne

  • Innovation & Teknologi

  • Globalt miljø

  • Personlig udvikling

  • Gør en forskel

  • Je maakt écht verschil

  • Persoonlijke ontwikkeling

  • Duurzaamheid

  • Leuke collega’s

  • Innovatie & Technologie

  • Werk samen met medische professionals

  • Gjøre en forskjell

  • Personlig utvikling

  • Globalt miljø

  • Fantastiske kollegaer

  • Innovasjon og teknologi

  • Arbeide nær kunder

About the company

Sectra develops and sells cutting-edge solutions for medical IT and cybersecurity. We help hospitals and those who are training future healthcare personnel to improve their efficiency so that patients can receive better care. We also support and help defense, authorities, and critical social functions to secure their communication against eavesdropping and protect their systems against unauthorized access. This is how we create conditions for a healthier and safer society.

One thing that identifies us at Sectra is our customer obsession— our ability and willingness to understand, create value for and stand up for our customers. This shared priority is at the core of our culture. Our customers describe this as having the knowledge to meet expectations, the passion to exceed them. As we hire for attitude and ability - train for skill, we happily expand your knowledge, if you bring the passion and willingness to learn.

Catrin Spens | Contact Person

I'm interested
Sectra

Linköping
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