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Application Specialist

  • Applications are considered on a rolling basis
  • Mississauga
  • Applications are considered on a rolling basis
  • Mississauga

Join a tech company that’s making a difference in healthcare

At Sectra, we take a lot of pride as a market leader in medical IT and secure communications. Our customers operate in some of society’s most critical functions, and we are uniquely positioned to help them optimize patient-centered care. Our modular and scalable enterprise imaging solutions allow healthcare providers to grow from ology to ology, while our encrypted communication systems protect the most sensitive information around the world.

What’s cool about this job?

  • As a Clinical Application Specialist, you will be a part of the deployment team for new PACS installations and product updates/additions for our existing customers. You will deliver all external training including on-site, in classroom and web based and act as a workflow consultant to prepare the customer for a transition on to the Sectra platform.
  • In this position, you will:
  • Have fun!
  • Go through hands-on structured training program on applications, solutions and services including PACS for Radiology, Mammography, Cardiology, Digital Pathology, Vendor Neutral Archive, Orthopedic templating, medical imaging AI algorithms and more.
  • Perform PACS workflow analysis to understand each customer’s unique needs and intricacies
  • Plan and schedule training activities for customers during the deployment project
  • Provide workflow support to the customer during acceptance testing
  • Organize and provide appropriate go-live application support on site at customer location
  • Provide training in one-on-one and classroom settings on site, as well as web-based training
  • Provide remote support for application in collaboration with our customer support team
  • Provide positive, cohesive company image when discussing the Sectra and our products
  • Ensure Sectra's customers have the required knowledge to efficiently use our products
  • Act as an internal champion for the Sectra application to mentor customers and peers
  • Travel Required (25%-50%+) as required for the job function. It will vary month to month

How we make your job meaningful and rewarding

As the newest Sectra operation, Sectra Canada has the best of both worlds. We embody the energy of a young startup while enjoying the stability of a well-established brand, vast global experience, and a product backed by 40+ years of innovation. The result? An agile, invigorating, highly supportive and fun

environment that empowers our team to do their best work and make a difference in people’s lives every day.

In addition to competitive salary and performance-based incentives, we offer a slew of exciting benefits and perks, including:

  • Education assistance for team members to continuously enhance their knowledge
  • Robust health, dental and vision benefits, effective the month following your start date
  • Monthly health spending account
  • RRSP matching after 3 months
  • Reimbursement of home internet expense
  • Minimum 3 weeks of vacation

Work with great people

Brian Antunes
System Engineer
"I have always been passionate about technology and using technology to resolve issues facing society. At Sectra, that is exactly what we are doing."
Frida Börnfors
Software Engineer
"There is a high level of dedication among the employees at Sectra – everyone takes pride in what they do and they work hard to deliver customer value."
Brian Antunes
System Engineer
"I have always been passionate about technology and using technology to resolve issues facing society. At Sectra, that is exactly what we are doing."
Frida Börnfors
Software Engineer
"There is a high level of dedication among the employees at Sectra – everyone takes pride in what they do and they work hard to deliver customer value."
Brian Antunes
System Engineer
"I have always been passionate about technology and using technology to resolve issues facing society. At Sectra, that is exactly what we are doing."
Frida Börnfors
Software Engineer
"There is a high level of dedication among the employees at Sectra – everyone takes pride in what they do and they work hard to deliver customer value."
Brian Antunes
System Engineer
"I have always been passionate about technology and using technology to resolve issues facing society. At Sectra, that is exactly what we are doing."
Frida Börnfors
Software Engineer
"There is a high level of dedication among the employees at Sectra – everyone takes pride in what they do and they work hard to deliver customer value."
Brian Antunes
System Engineer
"I have always been passionate about technology and using technology to resolve issues facing society. At Sectra, that is exactly what we are doing."
Frida Börnfors
Software Engineer
"There is a high level of dedication among the employees at Sectra – everyone takes pride in what they do and they work hard to deliver customer value."
Sebastian Fridell
Software Engineer
"My colleagues always take the time to help me with my challenges and they are 100% focused on helping the customer and developing the most secure products in the market."
Carl Folkesson
Software Engineer
"In every part of my work there is a problem that needs to be analyzed and resolved, and the feeling when you finally resolve that problem is one of the best feelings in the world."
Johan Carlegrim
General Manager
"For me, Sectra is a great place to work. While everyone at Sectra is highly skilled and professional, they are also easy-going and friendly."
Ahmed Aouicha
Support Engineer
"My passion is helping people, and I like the responsibility that comes with my role."
Hanna Bäcker
First Line Support and Upgrade Coord
"Our customers often call us during emergencies, and we have to solve their problems quickly. It’s clear that our work has a real impact on patients' lives."
Elin Häger
Technical Project Manager
"I really like that my role at Sectra is combined leadership with in-depth technical knowledge of our products.”"
Dave Knight
Project Manager
"The general atmosphere and support from colleagues are what I like the most about my work."
Sonia Maria
Account Manager
"Sectra is a great place to work. From the fantastic work atmosphere to the cooperation between employees, to the freedom to do our job to deliver the best solutions to the customers.”"
Lindsay van Ballegooij
Account Manager
"Our customers are passionate and take part in the development of our products. Every customer visit gives me new ideas and insights which can be taken back to my colleagues.”"
Zoe Varricchio
Project Manager
"Regardless of how long you have been with our organization, your ideas are always taken into consideration, and provided that they are worthwhile, they tend to be implemented."
Stephanie Dahl
Project Manager Global Search
"From day one, Sectra has felt like home for me. Working with great people, many of who I consider to be close personal friends is a luxury I do not think I will be able to find elsewhere."
Johan Uppman
Software Engineer
"My journey at Sectra started with a summer job at Sectra Communications. After that, I was hooked."
Rober Kloosterman
Support engineer
"My journey started in October 2020 when I began working a couple days a week as a support assistant during my studies. Combining the theory from my studies with practical, real-world experience"

Skills & Requirements

So, are you a fit?

We hire for attitude and ability, train for skill. Our people have the knowledge to meet expectations, but more importantly the passion to exceed them consistently. We’re all about learning from and challenging each other and going all in for every customer. To add to our amazing team, these attributes will be crucial to your success:

  • A drive to make things happen
  • A longing to make a difference in the healthcare industry
  • A hunger to learn and improve at every opportunity
  • A true team player eager to share your knowledge with the team

Think you’ve got what it takes? Great. Here's a few more boxes we’re also hoping you can tick:

  • A master’s, bachelor’s or equivalent degree with a strong academic performance
  • Prior Clinical Application Specialist and/or Radiology Technologist
  • Fluency in English with excellent presentation skills and computer skills
  • You demonstrate a passion and commitment toward exceeding our customer’s expectations
  • You like to teach and explain complex things and you are good at it
  • You are patient, caring and inspiring.
  • You can think outside the box and can keep calm in stressful situations.
  • You like to create training material

Also nice to have:

  • You understand and have experience in PACS, both using and configuring
  • You can handle multiple simultaneous demands.
  • You like to troubleshoot technical integration and clinical issues.

Equal opportunity employer

Healthcare is a universal priority, and we need people from all backgrounds to help build a healthier and safer society. Our employees are people with different strengths, interests, experiences and backgrounds, who share a passion for improving people's lives. We embrace our differences and celebrate our uniqueness, and we respect and value all of our employees' points of views. Our non-discrimination policy extends beyond recruitment practices to encompass all terms, conditions and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits and termination of employment.

We recruit on an ongoing basis. This means we encourage you to apply or contact us as soon as possible.

Learn more about our recruitment process here.

Great Place to Work

  • Great colleagues

  • Personal development

  • Innovation & technology

  • Global environment

  • Working close to customers

  • Making a difference

  • Göra skillnad

  • Personlig utveckling

  • Global miljö

  • Grymma kollegor

  • Innovation och teknologi

  • Kundfokus

  • Fantastiske kollegaer

  • Arbejde tæt på kunderne

  • Innovation & Teknologi

  • Globalt miljø

  • Personlig udvikling

  • Gør en forskel

  • Je maakt écht verschil

  • Persoonlijke ontwikkeling

  • Duurzaamheid

  • Leuke collega’s

  • Innovatie & Technologie

  • Werk samen met medische professionals

  • Gjøre en forskjell

  • Personlig utvikling

  • Globalt miljø

  • Fantastiske kollegaer

  • Innovasjon og teknologi

  • Arbeide nær kunder

About the company

Sectra develops and sells cutting-edge solutions for medical IT and cybersecurity. We help hospitals and those who are training future healthcare personnel to improve their efficiency so that patients can receive better care. We also support and help defense, authorities, and critical social functions to secure their communication against eavesdropping and protect their systems against unauthorized access. This is how we create conditions for a healthier and safer society.

One thing that identifies us at Sectra is our customer obsession— our ability and willingness to understand, create value for and stand up for our customers. This shared priority is at the core of our culture. Our customers describe this as having the knowledge to meet expectations, the passion to exceed them. As we hire for attitude and ability - train for skill, we happily expand your knowledge, if you bring the passion and willingness to learn.

Evelyn Siciak | Contact Person

I'm interested
Sectra

Mississauga
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