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Salesforce Program Manager

  • Machelen
  • Machelen

The Salesforce Program Manager will be responsible for supporting delivery oversight of several Salesforce projects, as well as leading application development efforts. Application development efforts include oversight of application development through the development life cycle process and leading teams in translating business requirements into functioning software systems, services and solutions. This is a multifaceted role where you will support client delivery teams and business development activities.

Your Responsibilities

  • Manage complex development projects on-time, on-budget, and to client specifications.

  • Lead and collaborate with team solution and technical architects to identify and recommend Salesforce.com based solutions, integration points and related implementation architecture for business usage improvements, scalability and performance.

  • Oversee Salesforce.com administrators , developers and functional analysts to make sure requirements are being met.

  • Identify detailed business requirements to support Salesforce.com implementation within the scope of prioritized enhancements and projects.

  • Lead and collaborate with team members to develop comprehensive training materials and other change management collateral as appropriate for each initiative, deliver training to super users and end users as appropriate.

  • Work with technical experts to support and ensure that the technical design aligns to overall business needs.

  • Evaluate possible application performance bottle necks at early stages of the implementation & recommend remedial measures.

  • Help build reusable assets for use in future projects.

  • Support presales activities that includes effort estimation, proposal development.

Basic Qualifications

  • Professional level of proficiency in Dutch and English.

  • Overall 15 + years of IT experience and minimum 10 years of project management experience with packaged software.

  • Ability to take complex client and vendor concepts and articulate them to audiences of varying perception levels.

  • Ability to lead enterprise engagements, facilitate meetings, and lead customer support projects.

  • Ability to collaborate with client and lead project teams in creating solutions that supports the business requirements and business processes.

  • Excellent written, verbal presentation and organizational skills, ability to interface with all levels and business units.

  • Must work independently in complex fast paced environment to ensure quality and timeliness of system information.

  • Must have experience with salesforce.com serving as program/project manager.

  • Experience in professional services/consulting organization.

  • Experience in enterprise rollouts.

  • Proven ability to manage budgets for projects greater than 2 million Euros.

  • Experience working with enterprise development teams.

Additional Qualifications

  • Prince 2 ,CSM certification or PMP certification.

  • Hands on experience with agile / scrum methodology.

  • Experience with collaborating with developers, clients, other business analysts, Solution Architects, Release Managers, etc.

What we offer

Your career matters to us! Because your goals and needs are constantly evolving, we offer visibility, leeway and support to help you grow and progress in your career. This approach builds notably on our comprehensive competency framework, our personal development, training and career management programs, and our university innovative and business-focused learning curriculums.

We promote a culture of diversity. We believe working with talented individuals from different backgrounds and points of view is a strategic advantage and an ongoing opportunity. Diversity enriches our creative solutions and adds value for our clients.

With the digital tech sector growing at a rapid pace and women significantly underrepresented in the industry, we are determined to inspire and recruit more women into technology and build diverse teams that reflect the clients we serve.

Our Shared values have been at the heart of the group since our formation. They are honesty, boldness, trust, freedom, team spirit , modesty and fun. These values influence the way we meet client needs while respecting the regulatory requirements of each country in which we operate, and the way we promote ethically sound practices within Capgemini and in our partnerships.

Last but not least, we will offer you a nice salary package including a company car and various extra-legal benefits such as group insurance, hospitalization insurance, representation allowance, meal vouchers and the possibility to work up to 70% from home.

Get the future you want, apply now!

Work with great people

Sander Theuns
Salesforce Functional Expert
"Capgemini provides me with the right challenges and empowers me so that I can learn and improve daily."
Christoffel Gilis
UX designer
"Idean, an Ideal place to work!"
Ward Lambrecht
Business Analyst
"I joined Capgemini because we share the same drive; to empower each other and to grow towards new sustainable heights"

Great Place to Work

  • Global company with European Management style

  • Entrepreneurship in a stable environment

  • Projects for big companies

  • True industry shapers

  • Work in a stable environment

  • Career development framework

  • We nurture your strongest asset; knowledge

  • Flat structure, no strict hierarchy

About the company

A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of over 350,000 team members in more than 50 countries.

1976Founded in 1967 in Grenoble by Serge Kampf as Sogeti.

1970The first company in the sector to offer consulting.

1975Acquisition of Cap and Gemini

1980First major transatlantic contract with the Los Angeles Time.

1998First multinational contract with General Motors

2000Group headcount surpasses – 50.000

2010Group headcount surpasses 100.000

2016Serge Kampf passes away

2017Celebrations for 50 years Capgemini

Lensy de Schouwer | Contact Person

I'm interested
Capgemini

Machelen
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