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Incubator Sales / Tech Fellow, Africa

  • Application Deadline: Dec. 18, 2017
  • Accra, Ghana +1 more

The MEST Incubator is looking for:

  • An Incubator Fellow for a 1-year assignment in Ghana, starting in January 2018
  • An Incubator SALES Fellow for a 3 months assignment in Ghana, starting in January 2018
  • An Incubator TECH Fellow for a 1-year assignment in Ghana, starting in January 2018 AND in Nigeria, starting in April 2018

to support software startups in Accra or Lagos. Our Incubator is home to over fifteen (and growing!) funded early-stage technology startups, comprised of graduates from our award­winning training program that recruits exceptional talent from Ghana, Nigeria, Kenya, and South Africa (meltwater.org/incubator).

The African technology ecosystem is evolving at a blistering pace, and we’re looking for someone who is excited to dive into uncharted waters and help our teams write the playbook on how to build and scale world­class technology companies from Africa.

You’ll be supported by the team in Ghana and San Francisco and report directly to the General Manager of the MEST Incubator.

There are no easy answers to the challenges our founders face, and in many cases, we’ll be looking to you to help our teams define success and work towards that outcome. Are you up for the challenge? Come join us.

MEST MAKING WAVES & HEADLINES

● MEST entrepreneurs have developed solutions addressing local & global markets, received outside follow­on funding from global investors, and have gained admittance to top accelerator programs such as Y­Combinator, 500 Startups and TechStars.

● MEST entrepreneurs have also been selected by President Obama to represent at the U.S.­Africa Leaders Summit in Washington, D.C. and have also been named Mandela Washington Fellows, a flagship program of Obama’s Young African Leaders Initiative (YALI).

● MEST itself is regarded as “one of the largest private investments in Ghanaian economic development” by DFID and has received recognition from Forbes, AlJazeera, CNN, TechCrunch, Wall Street Journal, BBC, and MarketWatch. MEST was also recently recognized as Fast Company’s Top 10 Most Innovative Companies in Africa.

● Corporate strategic partners include the likes of SAP, Samsung, Vodafone and Facebook’s internet.org — all of which have a shared interest in bolstering the emerging tech ecosystem in Africa as means to economic growth.

Work with great people

Joey Hamer
Support and Partnerships Manager, Sydney
"What drew me to Meltwater is that they hire on potential rather than experience."
Emma Carey
Senior Key Account Manager, Sydney
"I love this job because no two days are the same."
Alister Freese
Managing Director, Brisbane
"Coming straight from uni I wanted to find a career where I could progress quickly and with purpose."
Sarah Fanning
Managing Director Client Success, Melbourne
"Meltwater puts people first, only promoting within based on potential rather than tenure."

Skills & Requirements

As an INCUBATOR FELLOW, you are:

  • Experienced: You have at least 2­-4 years experience in an operational role at technology startups, or a consulting background. You can quantify your success in helping teams build and sell products people love.
  • Entrepreneurial: You have strong user acquisition instincts and can help a team market what they’ve built. You’re a born hustler who thrives in uncertain environments, with the grit to do whatever it takes to make an early stage team successful.
  • Articulate: You’re able to communicate clearly and convincingly with different stakeholders, including portfolio founders, MEST management, potential hires, and investors.

You'll be working on:

  • Work closely with 3 to 5 assigned portfolio companies to scope and prioritize projects, understand user needs, and translate them into requirements. This is a hands­on role where you’ll be expected to roll up your sleeves and get your hands dirty.
  • Lead analysis of core metrics and KPIs including user engagement and retention.
  • Advise the team in other areas of business growth as needed (eg.user acquisition, recruitment) and connect them to resources that help them achieve their goals.
  • Liaise with company and incubator management.This will include making sure that reports and KPIs are reported accurately and on time.

As an INCUBATOR SALES FELLOW, you are:

  • Interested in teaching entrepreneurs the core importance of understanding customers, increasing sales and engaging with the entire customer pipelines.
  • Ideally have 1-2 years of experience in sales whilst working on the different angles of acquisition, engagement and success.

You'll be working on:

  • Work closely with 3 to 5 assigned portfolio companies to scope and prioritize projects, understand user needs, and translate them into effective sales methodologies
  • Coach these companies on sales methods and how to do what­ when?
  • Work together with these companies to create an overall sales pipelines for these companies and reduce inefficiencies in the sales cycle
  • Understand customer success and translate into effective product/service feedback
  • On an incubator level, create a sales/customer framework which will grow
  • Liaise with company and incubator management.This will include making sure that reports and KPIs are reported accurately and on time.

As an INCUBATOR TECH FELLOW, you have:

  • Experience in project management.
  • Experience in managing a team of developers is a huge plus.
  • A good idea of how these technologies work or you should be able to quickly familiarize yourself with new technologies and apply them in practice, and you should be constantly be looking for ways to improve the development process of our incubator companies.
    • Agile software development and project management
    • Web development using modern web frameworks, like Laravel, RoR, Django
    • Front­end development (Frameworks like AngularJS, emberJS or knockoutJS are a plus)
    • Mobile app development (especially iOS and Android)
    • Web design using CSS3 and HTML5 (Experience with pre­processors like Sass, Less, Haml, Jade is a plus)
    • Server management using PaaSs and IaaSs, like Heroku and AWS
    • Database management (SQL databases like PostgresQL and NoSQL database like MongoDB)

You'll be working on:

  • Work hands­ on with incubator companies which may require additional technical support. This may involve driving development activities and training team members.
  • Offer technical advice to incubator companies, which may include recommendations regarding frameworks and libraries, suggestions on how to solve a particular problem or simply helping out to debug an issue.
  • Design optimal interfaces with principles of user experience
  • Recommend and implement good software engineering practices, which may include setting up version control, automated build systems, IDE's, bug tracking and suggesting code conventions.
  • Assist teams increating technical road maps and prioritizing tasks.
  • Assist with technical hiring and developer recruitment.
  • Resolve support requests and handle system administration tasks for the computer network in the incubator.
  • Teach occasional classes and conduct workshops related to various technologies.

NICE TO HAVE for all our Incubators:

While not strictly required, we’d be particularly excited if you:

  • Have an enviable rolodex of warm relationships at numerous companies
  • Are familiar with or have a very active interest in how technology entrepreneurship is evolving in Africa or other fast-moving emerging markets.
  • Have a background in product management, digital marketing or sales
  • Have experience in the following spaces: consumer mobile apps, ecommerce platforms, agriculture

Great Place to Work

  • Competitive, comprehensive coverage

  • Team activities that focus on fitness

  • Global travel insurance

  • Well stocked kitchens

  • Gym membership

  • Global meetings in cool destinations

About the company

Founded in 2008, The Meltwater Entrepreneurial School of Technology (MEST) is a training program, seed fund and incubator established by Meltwater with the goal of equipping high potential young Africans with the skills required to launch globally successful software companies, enabling them to create jobs and wealth locally to stimulate economic growth across the African economy.

Every year, aspiring entrepreneurs with a strong interest in technology & entrepreneurship from Ghana, Nigeria, South Africa, Kenya and Cote d'Ivoire apply and compete for 60 open spots at the program.
MEST entrepreneurs have developed solutions addressing local & global markets, received outside follow-on funding from global investors, and have gained admittance to top accelerator programs such as Y-Combinator, 500 Startups and TechStars.

Since its inception, MEST has invested over $15 million training 400+ individual entrepreneurs and over 40 tech companies have been launched via seed funding and mentorship from MEST.


Leni Rokosova | Hiring Manager

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Meltwater Australia

Accra, Ghana +1 more
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