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Deployment and Itinerary Manager

  • Applications are considered on a rolling basis
  • London
  • Applications are considered on a rolling basis
  • London

Mission

Our mission and passion is simple - To be the undisputed global leader in sustainable inspirational adventure travel — a catalyst for change towards a greener travel industry.

Hurtigruten Group is the world’s leading adventure travel group, offering unique small-ship and land-based adventures from pole to pole – and anywhere in between. We take our guests to the most spectacular areas on the planet while revolutionising the travel industry’s approach to sustainability, leaving a footprint we are proud of.

Background

Hurtigruten is going through change - change at virtually all levels of the business. We have recently opened a second headquarters in London and are growing rapidly across all our teams including Sales & Marketing, Commercial, Operations, and Expeditions.

Reporting to the SVP of Expeditions and working closely with the Expedition Product Manager we are looking for a highly capable Deployment & Itinerary Manager to own the development and execution of the fleet deployment strategy.

Position

As a Deployment & Itinerary Manager, you will have close interaction with our Revenue and Commercial teams to enable high-performing itineraries.

Our ideal candidate will establish and deliver on long-term and short-term fleet strategies. Constantly optimizing fleet deployment to maximize profitability, as well as recommending redeployments if itineraries are not performing.

Work with great people

Tessa van Drie
Expedition Leader
"For ten years I’ve been motivated and supported to try different roles and grew into the role of Expedition Leader. Together with the team on board we aim to give our guests a journey a lifetime."
Kris Willassen
Head of Port and Nautical Operations
"Working in an international environment with ships and professional colleagues from all around the world is very inspiring and motivating!"

Skills & Requirements

Your day-to-day

  • Responsible for creating itineraries in close consultation with the Expedition Product Manager for any given region.

  • You will coordinate nautical itinerary planning with Marine Operations to ensure itineraries and ports are booked.

  • Create and maintain tools that show the profitability of each itinerary, enabling better deployment decisions.

  • Synthesize commercial and competitor insights to ensure HRX has a competitive edge.

  • Work closely with Expedition Product Managers in necessary product changes, improvement, and profitability of voyages.

  • Ensure a commercial mindset in all deployment decisions and act as a commercial voice within the product development team.

  • Maintain close interaction before and after voyages to ensure turnaround ports are feasible.

Your Passion

  • You enjoy gathering comprehensive information to support your decision-making.

  • Ability to structure information to meet the needs and understanding of the intended audience.

  • Confident with numerical data, verbal data, and all other sources of information.

  • Able to break information into component parts, patterns, and relationships.

  • Makes rational judgments from the available information and analysis.

  • Builds wide and effective networks of contacts inside and outside the organisation.

  • Listens, consults others and communicates proactively.

  • Understands how to navigate the broader Hurtigurten effectively, involving other business areas in a collaborative and purposeful manner to gain support and buy-in for own objectives.

  • Be a strong representative and advocate of the culture and lead teams in a committed, inspiring and ethical manner.

  • Able to bring a sustainability mindset into own function.

  • Fundamentally buy into the HRX mission, purpose, and belief that significant growth is possible.

Experience & Qualifications

  • Minimum 5 years of working experience within relevant travel and/or tourism industries.

  • Strong experience with commercial and/or analytical work.

  • Masters/Bachelors Degree within related fields such as Business, Marketing, Travel & Tourism would place you in good stead.

  • Fluent in English - both written and spoken.

  • Fluent in another language - particularly, Norwegian, German or French would be desirable.

Personal Qualities

  • Leading by example across cultures

  • Bring a global mindset, be thoughtful, challenge, and be action orientated.

  • Passion for people and travel.

  • A great listener and communicator.

  • Thrives in an international and multicultural environment.

  • You live our values: We care, We explore, We empower & We inspire.

Great Place to Work

  • Play your part

  • Inspire the Adventure

  • Make tomorrow better

About the company

The undisputed global leader in sustainable inspirational adventure travel — a catalyst for change towards a greener travel industry. Formed in 1893, Hurtigruten Group is the world’s leading adventure travel group. We have 2,400+ employees worldwide, representing more than 50 nationalities. They form part of three main business units — Hurtigruten Expeditions, Hurtigruten Coastal Express, and Hurtigruten Svalbard — which offer unique small-ship and land-based adventures from pole-to-pole.

For almost 130 years we have pushed boundaries on expedition travel and sailed tourists, locals and cargo around the Norwegian coastline and polar regions. We have made Norway more connected, impacting the lives of millions of people. And we continue to share knowledge with our international guests about wildlife, local communities, science and the natural world.

As a Group, we are revolutionising the travel industry’s approach to sustainability through a number of vital initiatives to protect the world we explore.

Quick overviewTOM

Single-use plastic banHurtigruten was the first major travel company to have removed single-use plastic from its entire fleet and our hotels.

Hybrid Explorer shipsHurtigruten has two hybrid-electric powered expedition cruise ships that offer a 20% reduction of fuel consumption.

Beach cleanupsHurtigruten Expedition Teams encourage guests to take part in beach clean-ups, which results in several metric tonnes of trash every year being removed.

Hurtigruten FoundationThe Foundation specialises in the conservation of endangered species, fighting against marine and plastic pollution.

Jonny Baffour | Contact Person

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Hurtigruten Expeditions

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